article thumbnail

“What Do You Mean They Quit?!” Don’t Give Your Engineers a Reason to Leave with Notion’s Head of Engineering: Michael Manapat, Change.org’s CTO: Elaine Zhou, and Plato’s CEO: Quang Hoang (Video)

SaaStr

Co-founder and CEO of Plato, Quong Hoang, the #1 mentoring platform for engineering leaders , helped moderate a discussion between CTO of Change.org, Elaine Zhou, and Head of Engineering at Notion, Michael Manapat, on this subject. What professional benchmarks do your employees need to know to ensure they’re in the right place?

CTO Coach 227
article thumbnail

How to Think of R&D Spend

Andreessen Horowitz

And, especially when you’re considering integrating a new technology platform into your business—like AI today, or cloud a decade ago—how do you invest in innovation without losing control of your runway and budget? Some investments will generate returns within a few months, while others may take years to produce results.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

JFrog IPO: Lessons For Entrepreneurs

SaaStr

“Our journey with JFrog started back in November 2015 when I first met CEO and co-founder Shlomi Ben Haim and the JFrog team,” said Jai Das, who is the president and managing director at Sapphire Ventures , which participated in the $50 million Series C investment. “One That’s the benchmark we are looking for.”.

New CTO 207
article thumbnail

OPEXEngine SaaS Conversations Recap

OPEXEngine

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. Lauren and Rob shared a range of benchmarks that executive management should consider to accurately assess R&D ROI and resource allocations. .

article thumbnail

How to Categorize Expenses in a SaaS Startup v2.0

Baremetrics

What’s their new CAC Payback Time? New Gross Margins? Start by creating a new account from clicking the button New on the top-right. For example, if you know your advertising spend is $20,000 a month and it results in 200 new customers, your CAC is $100. Let’s start with Payroll – Support.

article thumbnail

Artificial Intelligence Will Change How You Do Marketing in 2021

Unbounce

I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. Today, customer recommendations are a very small portion of Amazon’s total investment in AI. Yosem Reichert-Sweet, CTO, Unbounce. Sample benchmarks for home improvement landing pages.

article thumbnail

Making the jump from Customer Success to CEO with FranConnect’s Gabby Wong

ChurnZero

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. It can be hard to convince PE firms to invest in the customer. How did you get your PE colleagues to invest in the customer experience?