FastSpring

JANUARY 31, 2023

payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. Finally, we share several customer reviews and case studies for each solution. Plus, using multiple payment gateways solves most failed payment issues that are due to network errors.

Payment Services 136

Payment Services Payment Methods Merchant Services Payment Features 136

ChurnZero

NOVEMBER 22, 2021

As a Customer Success leader, do you get anxious at the thought of asking your CFO or CEO for additional headcount? Using these models, you too can learn how to go toe-to-toe with your Finance team by presenting trade-offs to get the headcount you need. In this article, we cover: Budgeting Benchmarks: Do They Cause More Harm than Good?

Customer Success 98

Customer Success Sales Hiring Headcount Benchmarks 98

Andreessen Horowitz

MARCH 21, 2024

On a much smaller scale, we’ve also started to see some leaders deploying their genAI budget against headcount savings, particularly in customer service. In the near term, leaders are still rolling out this tech and figuring out the best metrics to use to quantify returns, but over the next 2 to 3 years ROI will be increasingly important.

Generative AI 145

Generative AI AI Enterprise Artificial Intelligence 145

OPEXEngine

OCTOBER 6, 2022

OPEXEngine, a worldwide leader in SaaS benchmarking, celebrates 1 year anniversary as part of Bain & Company with the release of its “BenchmarkEngine 2023” platform . BOSTON, October 6, 2022 – OPEXEngine, the world’s leading SaaS benchmarking platform, today marks its one-year anniversary as part of Bain & Company.

Technical Review 40

Technical Review Development Team Review Benchmarks Headcount 40

Sales Hacker

APRIL 29, 2021

With the advent of sales engagement platforms (SEPs) and other tools which make it easy to scale outbound sales communications, Rolodexes and spreadsheets are things of the past, with technology taking over many formerly manual steps. A content analyst should be aware of any benchmarks and KPIs that are being used to hit goals.

Scale 103

Scale Sales Hiring Sales Headcount 103

Sales Hacker

NOVEMBER 14, 2019

The goal of the account selection process is to optimize your sales and marketing resources — time, headcount, and budget — by focusing on the accounts most likely to drive big revenue. Today, technology enables us to become laser-focused on who we should target. Technographics (Technology Stack Data).

Underperforming Technical Team 58

Underperforming Technical Team Technical Review Data Development Team Review 58

OpenView Labs

SEPTEMBER 3, 2020

It’s especially important in the tech industry where competition for the best and brightest is fierce. This might take the form of employee surveys, chat rooms, town halls, reviews on Glassdoor and LinkedIn, and other forums. Culture can make or break a company. It’s about reflecting back what you hear.”. Make space for conversations.

Scale 98

Scale Scaling Underperforming Technical Team Company Culture 98

Kellblog

JUNE 17, 2023

Those who find SaaS benchmark reports as impenetrable as James Joyce. While some SaaS benchmarks include a broad mix of VC-backed, founder bootstrapped, and PE-owned SaaS companies, SaaS benchmarks produced by VC firms generally include only those firms who tried to raise VC — i.e., the moonshots or at least wannabe moonshots.

Scale 103

Scale Sales Benchmarks Metrics 103

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Benchmarking data shows that it’s harder than ever for new SaaS companies to gain initial traction and reach the expansion stage. Let’s unpack this phenomenon.

Scale 70

Scale Startup Technical Review Software Review 70

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Benchmarking data shows that it’s harder than ever for new SaaS companies to gain initial traction and reach the expansion stage. Let’s unpack this phenomenon.

Scale 51

Scale Startup Technical Review Software Review 51

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Benchmarking data shows that it’s harder than ever for new SaaS companies to gain initial traction and reach the expansion stage. Let’s unpack this phenomenon.

Scale 40

Scale Startup Technical Review Software Review 40

Kellblog

JANUARY 2, 2024

As per my custom, let’s review my 2023 predictions before presenting those for 2024. 2023 Predictions Review 1. New technology (e.g., Per LinkedIn , headcount is up 240% over the past two years. What’s a technology consumer to do? Please remember that I do these for fun and fun alone. Hook ) will help. Partial hit.

AI Search 109

AI Search Technical Review Technical Advisors ChatGPT 109