Panintelligence

JUNE 20, 2024

Whether you need to integrate new data sources, support more users, or offer advanced analytics features, white label solutions provide the flexibility to meet these needs without significant rework. Data security and compliance Data security is a critical concern for any SaaS business.

SaaS 59

SaaS Business Technical Review Operational efficiency. 59

User Pilot

NOVEMBER 29, 2023

It’s essential to choose product research tools that can provide the right insights for your business objectives, deliver high-quality data, are customizable, are easy to use, integrate with your tech stack, and offer great customer support. Customer Support : Do you get fast 24/7 customer support and training resources?

Strategy 104

Strategy Scale Outsourced Development Market Research 104

Audacix

JUNE 9, 2023

Pricing and support: The tools should offer a range of pricing options and provide strong customer support to help you address any issues that may arise. It provides visibility into cloud assets, detects misconfigurations, and helps enforce security policies across multi-cloud environments.

Software Review 66

Software Review Software DevOps as a Service AWS 66

User Pilot

FEBRUARY 26, 2024

These include satisfaction benchmarks like CSAT or CES surveys and open-ended questions about specific features. These include satisfaction benchmarks like CSAT or CES surveys and open-ended questions about specific features. There are other survey types to choose from and you can even create your own custom survey.

Software Review 52

Software Review Technical Review Pricing Onboarding 52

User Pilot

MARCH 14, 2024

This makes it possible to identify actionable insights from specific user cohorts and benchmark performance between segments. There are other survey types to choose from and you can even create your own custom survey. What truly sets Userpilot apart is its outstanding customer support. Conclusion There you have it.

Software Review 52

Software Review Retention Technical Review Systems Review 52

User Pilot

MARCH 14, 2024

This makes it possible to identify actionable insights from specific user cohorts and benchmark performance between segments. There are other survey types to choose from and you can even create your own custom survey. What truly sets Userpilot apart is its outstanding customer support. Conclusion There you have it.

Software Review 52

Software Review Technical Review Pricing Retention 52

User Pilot

NOVEMBER 27, 2023

It hints whether they’ll stay around as loyal customers and recommend your product to others. Pendo for customer satisfaction Customer experience is the sum of touchpoints across your customer support, customer success, marketing, and sales teams but the product experience also plays a key role.

Software Review 52

Software Review Technical Review Mobile Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

Heap doesn’t make us regret not having thought ahead and instead, we feel rewarded with historical data and benchmarks for conversion and click rates for anything we can think of. Pro – Tailored for enterprise businesses with robust security and compliance requirements. Conclusion There you have it.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

DECEMBER 10, 2023

It’s an ongoing process that starts when a customer discovers your brand and continues even after they have made a purchase and directly impacts your customer’s lifetime value. Pendo lets you survey, poll, and collect feedback from users on the customer experience through multiple features.

Software Review 52

Software Review Technical Review Underperforming Technical Team Mobile 52

User Pilot

OCTOBER 30, 2023

Pro – Tailored for enterprise businesses with robust security and compliance requirements. Growth : Pendo’s Growth plan is designed to be used for a single web or mobile app but can accommodate a custom number of MAUs. So, we are using the $0K value as a benchmark to review the different plans. Metrics plan : $108/mo.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

User Pilot

OCTOBER 30, 2023

Pro – Tailored for enterprise businesses with robust security and compliance requirements. Pendo for funnel analysis User funnels help you track the customer journey from the awareness stage to conversion or even advocacy. So, we are using the $0K value as a benchmark to review the different plans. Metrics plan : $108/mo.

Payments 52

Payments SaaS Payments Payment Solutions Payment Services 52

User Pilot

OCTOBER 30, 2023

Pro – Tailored for enterprise businesses with robust security and compliance requirements. Growth : Pendo’s Growth plan is designed to be used for a single web or mobile app but can accommodate a custom number of MAUs. So, we are using the $0K value as a benchmark to review the different plans. Metrics plan : $108/mo.

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

OCTOBER 30, 2023

Pro – Tailored for enterprise businesses with robust security and compliance requirements. Growth : Pendo’s Growth plan is designed to be used for a single web or mobile app but can accommodate a custom number of MAUs. So, we are using the $0K value as a benchmark to review the different plans. Metrics plan : $108/mo.

Payments 52

Payments Payment Methods Payment Solutions Payment Services 52

User Pilot

MARCH 14, 2024

This makes it possible to identify actionable insights from specific user cohorts and benchmark performance between segments. There are other survey types to choose from and you can even create your own custom survey. What truly sets Userpilot apart is its outstanding customer support. Conclusion There you have it.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

This makes it possible to identify actionable insights from specific user cohorts and benchmark performance between segments. There are other survey types to choose from and you can even create your own custom survey. What truly sets Userpilot apart is its outstanding customer support. Conclusion There you have it.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

OPEXEngine

FEBRUARY 22, 2022

In the SMM SaaS company, the GTM organization will consist of a mix of inside and direct sales teams, with the latter operating as individual contributors without pre-sales support. Customer success is usually staffed by a mix of customer support, sales, and engineering folks contributing some portion of their time to the Cost of Revenue.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

User Pilot

OCTOBER 30, 2023

Pro – Tailored for enterprise businesses with robust security and compliance requirements. Growth : Pendo’s Growth plan is designed to be used for a single web or mobile app but can accommodate a custom number of MAUs. So, we are using the $0K value as a benchmark to review the different plans. Metrics plan : $108/mo.

SaaS Payments 52

SaaS Payments Payments Payment Services Payment Solutions 52

User Pilot

OCTOBER 30, 2023

Pro – Tailored for enterprise businesses with robust security and compliance requirements. Growth : Pendo’s Growth plan is designed to be used for a single web or mobile app but can accommodate a custom number of MAUs. So, we are using the $0K value as a benchmark to review the different plans. Metrics plan : $108/mo.

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

NOVEMBER 27, 2023

Growth : Pendo’s Growth plan is designed to be used for a single web or mobile app but can accommodate a custom number of MAUs. It includes features like native analytics dashboards, in-app guides, NPS surveys and response tracking, and customer support. Customer support is only available through email.

Software Review 52

Software Review Technical Review Underperforming Technical Team Mobile 52

User Pilot

NOVEMBER 27, 2023

Growth : Pendo’s Growth plan is designed to be used for a single web or mobile app but can accommodate a custom number of MAUs. It includes features like native analytics dashboards, in-app guides, NPS surveys and response tracking, and customer support. Customer support is only available through email.

Software Review 52

Software Review Technical Review Underperforming Technical Team Mobile 52

User Pilot

DECEMBER 15, 2023

It hints whether they’ll stay around as loyal customers and recommend your product to others. Pendo for customer satisfaction Customer experience is the sum of touchpoints across your customer support, customer success, marketing, and sales teams but the product experience also plays a key role.

Software Review 52

Software Review Technical Review Mobile Underperforming Technical Team 52

User Pilot

SEPTEMBER 22, 2023

That said, Appcues alone can’t guarantee a flawless customer experience. You’ll need to focus on other aspects like customer support and relationship-building to improve the overall UX, and for those you need multiple types of user surveys, on-demand support (using a resource center) and proper analytics, which Appcues lack.

Software Review 52

Software Review Technical Review Pricing Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

Heap doesn’t make us regret not having thought ahead and instead, we feel rewarded with historical data and benchmarks for conversion and click rates for anything we can think of. Pro – Tailored for enterprise businesses with robust security and compliance requirements. Conclusion There you have it.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

Heap doesn’t make us regret not having thought ahead and instead, we feel rewarded with historical data and benchmarks for conversion and click rates for anything we can think of. Pro – Tailored for enterprise businesses with robust security and compliance requirements. Conclusion There you have it.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

Heap doesn’t make us regret not having thought ahead and instead, we feel rewarded with historical data and benchmarks for conversion and click rates for anything we can think of. Pro – Tailored for enterprise businesses with robust security and compliance requirements. Conclusion There you have it.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

APRIL 14, 2024

There are other survey types to choose from and you can even create your own custom survey. Survey templates : There are 14 survey templates to choose from so you can gather feedback on specific features or run customer satisfaction benchmarking surveys like CSAT and CES.

Software Review 52

Software Review Onboarding Mobile Scale 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Conclusion There you have it.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

OCTOBER 30, 2023

No live chat : While Appcues offers educational resources and a help center (Help Docs), customer support is limited to email and phone. Some UI patterns, such as checklists, launchpads, and custom CSS support, aren’t available. Customer support is only available through email. Full customer support access.

Software Review 52

Software Review Technical Review Underperforming Technical Team Onboarding 52

User Pilot

MARCH 14, 2024

There are other survey types to choose from and you can even create your own custom survey. Survey templates : There are 14 survey templates to choose from so you can gather feedback on specific features or run customer satisfaction benchmarking surveys like CSAT and CES. Conclusion There you have it.

Software Review 52

Software Review Technical Review Pricing User Experience 52

User Pilot

FEBRUARY 26, 2024

There are other survey types to choose from and you can even create your own custom survey. Survey templates : There are 14 survey templates to choose from so you can gather feedback on specific features or run customer satisfaction benchmarking surveys like CSAT and CES. Conclusion There you have it.

Software Review 52

Software Review Pricing Technical Review Onboarding 52

User Pilot

JANUARY 17, 2024

Advanced Customer Support : With a comprehensive system, you can give users the guidance they need before they ask for it with contextual product tours. This makes it possible to identify actionable insights from specific user cohorts and benchmark performance between segments. Conclusion There you have it.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

NOVEMBER 26, 2023

Growth : Pendo’s Growth plan is designed to be used for a single web or mobile app but can accommodate a custom number of MAUs. It includes features like native analytics dashboards, in-app guides, NPS surveys and response tracking, and customer support. Full customer support access. Language localization.

Software Review 52

Software Review Onboarding Mobile Pricing 52

User Pilot

MARCH 14, 2024

Heap doesn’t make us regret not having thought ahead and instead, we feel rewarded with historical data and benchmarks for conversion and click rates for anything we can think of. Pro – Tailored for enterprise businesses with robust security and compliance requirements. Conclusion There you have it.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

Heap doesn’t make us regret not having thought ahead and instead, we feel rewarded with historical data and benchmarks for conversion and click rates for anything we can think of. Pro – Tailored for enterprise businesses with robust security and compliance requirements. Conclusion There you have it.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

MAY 20, 2024

Enterprise : The Enterprise plan uses custom pricing and includes custom roles/permissions, access to premium integrations , priority support, custom contract, SLA, SAML SSO, security audit, and compliance (SOC 2/GDPR). Benchmark reports. Voiced customer support. Omnichannel help center.

Software Review 52

Software Review Scale AI Search SaaS 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Conclusion There you have it.

Software Review 52

Software Review Systems Review Technical Review Pricing 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Conclusion There you have it.

Software Review 52

Software Review Technical Review Systems Review Pricing 52