Intercom, Inc.
MARCH 11, 2021
On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. 3 B2C support trends and lessons learned.
CloudGeometry
SEPTEMBER 7, 2021
Is collaborative software development enough? DevOps changed software development – whether cloud-native, cloud-hosted or “Oops! The quality of collaboration in software development is measured by a direct line of sight into the customer experience, but there’s more to it than feature agility.
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Audacix
DECEMBER 3, 2022
Are B2B SaaS Security Controls Different from B2C SaaS Security Controls? There should be no difference in the security standards of B2B and B2C SaaS solutions. Most web applications are never tested for security vulnerabilities by software developers so you can not allow yourself to relax.
FastSpring
NOVEMBER 16, 2023
In case you missed it, our recent 2023 SaaS and Software Holiday Spend Report highlights how, whether your business focuses on B2C, B2B, or both , SaaS and software Q4 sales bumps are significant around the globe. It’s also a great time for shoppers like you to take advantage of those deals! But how do you learn to code?
Teamgate
DECEMBER 20, 2019
CRM strategy has also been observed to be commonly used between Business-to-Customers (B2C) and Business-to-Business (B2B) organizations to manage and track various kinds of communication through the internet, mobile software, chat, emails, social media platforms, telephone calls and series of corporate marketing materials. .
User Pilot
APRIL 30, 2024
Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency. Oracle ERP provides advanced financial and supply chain optimization, and human resources management for large enterprises in both B2B and B2C sectors. Userpilot ’s integrations.
Neil Patel
SEPTEMBER 24, 2020
Directive is an SEO and PPC demand generation agency that’s focused on software companies. They help B2B and B2C software clients generate more marketing qualified leads for their business. They work with in-house teams at software companies, helping them improve their SEO and PPC campaigns.
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