FastSpring

NOVEMBER 16, 2023

In case you missed it, our recent 2023 SaaS and Software Holiday Spend Report highlights how, whether your business focuses on B2C, B2B, or both , SaaS and software Q4 sales bumps are significant around the globe. Family trees, mind mapping, and plot templates based on proven storytelling methods help you finish that novel!

Payment Solutions 88

Payment Solutions Software Review Payment Methods SaaS Payments 88

Subscription Flow

MARCH 20, 2024

Read more: Your Strategy to Boost Digital Magazine Subscriptions Section 1: Understanding SimpleCirc and its Place in the Market SimpleCirc has set itself apart in today’s cutthroat market by revolutionizing circular payments and providing user-friendly solutions that expedite transactions involving several parties.

Payment Services 100

Payment Services Payments Payment Solutions Payment Methods 100

ProfitWell

NOVEMBER 21, 2019

The way you process B2B payments matters. To keep your company thriving, you need a fast, reliable method for collecting payments for services rendered. Understanding the intricacies of the B2B payments process, and the solutions that can help, will ensure that you’re never struggling to receive these payments.

Payment Services 52

Payment Services Payment Solutions Merchant Services SaaS Payments 52

User Pilot

SEPTEMBER 14, 2023

The ability to follow up on failed payments without putting customer retention at risk is a delicate task that must be handled carefully. Dunning emails tend to be the most effective way to remind customers about a failed payment and speed up the payment process by offering alternative options.

Payment Methods 86

Payment Methods Payment Solutions Payment Services Payments 86

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. But they quickly realized the market was too small and that there was a bigger opportunity elsewhere — in wider B2B and B2C commerce. Experience is the keyword here.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

FastSpring

OCTOBER 27, 2021

In this piece, you’ll find successful strategies to reward customers, reduce churn, and increase their lifetime value. This strategy worked well for Natalie Luneva, co-founder and CMO of outranking.io , who ran a successful promotion on an add-on that’s popular with many of their power users. Focus on Upsells and Cross-sells.

Customer Lifetime Value 78

Customer Lifetime Value Payment Solutions SaaS Payments Payment Services 78

FastSpring

APRIL 26, 2022

In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks Part II: 5 Proven Strategies for Reducing SaaS Churn Part III: Churn Definitions and Additional Resources. Quantitative Data Gathering: Website and Product Data. Table of Contents.

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

FastSpring

DECEMBER 8, 2022

I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Look for existing ecosystems of websites, communities and social presence that exist in that geography around your topic. “So I recently spoke to David about global marketing strategies.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Totango

JULY 13, 2021

Strategy for customer success growth has changed as commerce has gone digital and big data has made marketing and sales customer-centric. Tell people about your business, get them in the store, sell them things, then look for more customers. Setting foot in a physical store has become completely optional. Let’s take a look.

Customer Success 100

Customer Success Payment Methods Payments Payment Services 100

FastSpring

FEBRUARY 26, 2019

The new reality is that ecommerce is the norm and customer experience is at the center of the ecosystem. Whether you’re selling software, virtual goods or subscription services, chances are you will have noticed one significant trend impacting your ecommerce business: cross-border ecommerce is on the rise.

Payment Services 66

Payment Services Payment Methods Payment Facilitation Payment Solutions 66

Incredo

NOVEMBER 21, 2019

Software to track analytics, transfer payments, manage inventory, create videos and for many other things. 5 Examples of Excellent SaaS Customer Referral Programs (+What Referral SaaS To Use) When a famous and influential person promotes your software among his/her followers, that’s influencer marketing.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

FastSpring

JUNE 19, 2019

A lot of the findings are expected (there are more internet users than ever, and we’re becoming more obsessed with social media and ecommerce). We’re Personalizing Customer Experiences More Than Ever Before. But for those who have a smartphone, nearly a quarter are “almost constantly” online.

Payment Methods 72

Payment Methods Trends Payments Payment Services 72

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works. Professional moderation.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

Neil Patel

SEPTEMBER 10, 2021

With more customers expecting a hyper-personalized, real-time experience, the demand for AI technology in marketing has never been greater. From lead generation to lead nurturing to conversion, funnel AI tools help marketers improve their strategy and streamline their processes. Who Should Use Systeme? Use Exceed.ai

AI 139

AI Payment Solutions SaaS Payments Payment Methods 139

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself. Jump to video.

Scale 130

Scale Sales Payment Methods Merchant Services 130

Baremetrics

OCTOBER 12, 2021

It could be a piece of educational content on your website, social media posts, or even a direct referral from your existing customers. Marketing qualified leads: These have performed simple actions like website visits and completing a lead capture form in exchange for an online resource. Try Baremetrics Free.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Sales Hiring 98

Subscription Flow

NOVEMBER 28, 2023

One way to do that is through marketing and revenue-generating strategies such as freemium and product demos which are critical to growing one’s clientele. Another way is utilizing different SaaS marketing strategies, such as providing high-quality content and expanding product access.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

User Pilot

FEBRUARY 5, 2024

For B2C opt-in trials, a 15% conversion rate is considered effective, while B2B targets should aim for 25%. It also means: Using welcome surveys to collect user information for personalized onboarding flows , showing product value in the context of their needs. Besides, anything above 30% is regarded as exceptional. But how much?

Payment Methods 52

Payment Methods Payment Solutions SaaS Payments Scale 52

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. So they created a software that provides control, visibility, and payment methods for corporate finance teams.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

User Pilot

MARCH 24, 2024

TL;DR A user flow is a visual representation of the steps a user takes to achieve a specific goal within a website or app. A user flow visually outlines the series of steps users take to achieve a specific goal within a website or app. Here’s a user flow example depicting the user journey from login to successful credit card payment.

Payment Solutions 99

Payment Solutions Payments Software Review SaaS Payments 99

OPEXEngine

JANUARY 18, 2022

The impact of the pandemic was quite dramatic as we literally lost all of our revenue from one week to the other,” said Marcus Tillmann, CFO of online travel site Trivago. “We Reese—whose career has spanned wealth management, financial services, payments, and fintech—said he viewed the CFO role as being “the champion of value creation.”

SaaS Payments 52

SaaS Payments Scale Strategy Payment Services 52

OPEXEngine

FEBRUARY 22, 2022

Business to Consumer (B2C). This reality influences their go-to-market (GTM) strategy, which relies on a lower overall sales and marketing budget and a higher mix of marketing to sales spending. The industry dynamics of SMM SaaS companies pose a threat for these businesses that are not faced by B2C or Enterprise SaaS companies.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

SaaStr

DECEMBER 26, 2019

This session weighs the options to create the right combination for your martech strategy. I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right?

Sales Hiring 150

Sales Hiring Payment Methods Payment Solutions Marketing 150

FastSpring

JUNE 22, 2022

Look at Zoom or Slack: businesses designed for enterprise organizations that use B2C-like onboarding flows (such as product-led growth, or PLG) to fuel interest and adoption. Are you still making assumptions about your B2B go-to-market motion — assumptions that ignore B2C selling methods — that are limiting your growth potential?

B2C 133

B2C Payments SaaS Payments B2B 133

OpenView Labs

DECEMBER 21, 2020

We’ll see more services companies adopt a product led growth strategy but for selling their services online. One is connected to the payments business and what my company, Flywire, does, and the other is related to how organizations manage themselves. 50% of in-person conferences are never coming back.”

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Totango

MARCH 26, 2019

Tell people about your business, get them in the store, sell them things, then look for more customers. Setting foot in a physical store has become completely optional. Businesses need a new strategy for growth. This strategy will ensure you succeed in today’s competitive customer-centered economy. .

Customer Success 65

Customer Success Payment Methods Payment Services Payment Solutions 65

FastSpring

DECEMBER 7, 2022

However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. While Chargebee supports several different payment gateways, you have to set up and configure each one. Remitting taxes at the end of the year.

Payment Methods 133

Payment Methods Merchant Services Payment Services Payments 133

Neil Patel

AUGUST 6, 2021

That’s why customer retention is crucial to growing your Ecommerce business. Research shows that repeat customers spend more than once-off customers, making retention a priority for any Ecommerce business that wants to grow. This post will dive into the strategies you can use to boost your customer retention rates.

Payment Methods 142

Payment Methods Payments Payment Solutions Payment Services 142

ProfitWell

NOVEMBER 15, 2019

There are hundreds of SaaS tools online that will help your business increase retention and decrease churn. You can compare yourself in real time to other B2B, B2C, ecommerce, and media companies. It tracks and reports website traffic, currently as a platform inside the Google Marketing platform brand. Google Analytics.

Retention 56

Retention Pricing SaaS Payments Payment Methods 56

Sales Hacker

APRIL 1, 2021

Your customers want to buy online more than ever, whether that’s for a $10 million system or a last-minute birthday present. While that can feel like a B2C trend, your B2B shoppers and targets are doing much the same thing. Keep an eye on the B2C trends that are driving many B2B market shifts.

Outsourcing Services 67

Outsourcing Services Payment Services SaaS Payments Transportation 67

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Productboard founder and CEO Hubert Palan on mastering product strategy. The biggest, in August, we turned 10.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

OpenView Labs

MARCH 28, 2019

Marketing strategies are guided primarily by things that are tangible, measurable and easy to understand. In the B2B industry, the target audience is typically more niche than it would be in B2C. Values are a common branding element in the B2C industry, but they’ve been slowly moving into the B2B space as well.

Branding 68

Branding B2C Payment Services Payment Methods 68

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business. Affiliate links.

Payment Methods 62

Payment Methods Merchant Services Payment Services Outsourcing Services 62

ProfitWell

OCTOBER 16, 2019

The fact that there’s no standard reporting method for churn doesn’t help. Nathan Latka interviews founders and publishes their SaaS metrics on his website —the average gross churn rate of the 300 listed companies is 16.8%. Bring down your payment failure rate. Here’s the problem: There is no universal “average” churn rate.

Churn 55

Churn SaaS Payments Payments Payment Methods 55

Kellblog

JANUARY 30, 2021

Here’s Lynch’s website (now seemingly somewhat out of date) to hear his side of this story. I won’t do detailed predictions on each of these questions, and I have as much Zoom fatigue as the next person, but I think it’s important to realize the question is not “when we are we going back to the pre-COVID way of doing things?”

Technical Review 143

Technical Review Payment Services Payments AI Search 143

FastSpring

MAY 25, 2023

Optimizing your SaaS Pricing Strategy for new MRR vs. net revenue retention. Inflation isn’t flat: Vary your strategy. Our all-in-one payment platform includes a best-in-class localized checkout, subscription management, global tax management, reporting and analytics tools, and more. How FastSpring can help.

SaaS Payments 144

SaaS Payments Pricing Payments Merchant Services 144

FastSpring

OCTOBER 13, 2022

In this report, you’ll find: Trends in US software sales by month and quarter How software sales vary across the globe throughout the year A comparison of B2B and B2C sales from quarter to quarter Tips on taking advantage of holidays and other seasonal opportunities around the world. B2B Versus B2C End Of Year Performance. In the U.S.,

Payment Methods 139

Payment Methods Payment Solutions SaaS Payments Software Review 139