FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

Intercom, Inc.

APRIL 7, 2020

Whether it’s checking on shipment status, processing refunds, or fielding requests for payment relief, support reps are facing mounting pressure. ” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology.

Payment Methods 217

Payment Methods Merchant Services B2C Payment Solutions 217

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. Look for existing ecosystems of websites, communities and social presence that exist in that geography around your topic. “So David used the U.S. as an example: “You charge in U.S.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

User Pilot

MARCH 24, 2024

TL;DR A user flow is a visual representation of the steps a user takes to achieve a specific goal within a website or app. Discover user paths to app actions. 11 User flow examples to inspire you to create your app flows: Basic user flow chart for logging in. Review generation user flow. Forgot password user flow.

Payment Solutions 105

Payment Solutions Payments Software Review SaaS Payments 105

FastSpring

OCTOBER 13, 2023

TL;DR : Stripe markets themselves as a payment services provider (PSP), 2Checkout is a payment service provider with an upgrade option to make them your merchant of record (MoR), and FastSpring is a comprehensive merchant of record from the outset. Payment Gateways , Payment Processing , PSPs, MoRs — What’s the Difference?

Payments 160

Payments Payment Services Merchant Services Payment Methods 160

OpenView Labs

DECEMBER 20, 2021

But sadly, this has nothing to do with any sort of shark technology. However this does have to do with financial tech taking the SaaS stage by storm. For example, Stripe released Payment Links which is kinda like Calendly, but for payments. The Lines Between B2B and B2C are Getting Blurry Thanks to PLG.

Technical Review 79

Technical Review SaaS Payments Software Review B2C 79

SaaStr

DECEMBER 26, 2019

There is no shortage of options when it comes to building your marketing technology stack. I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right?

Sales Hiring 150

Sales Hiring Payment Methods Payment Solutions Marketing 150

OpenView Labs

DECEMBER 21, 2020

What does the future hold for B2B software? In 2021 we will start to see the convergence of product led growth, remote sellers, remote buyers and sales enablement technology that tracks EVERYTHING. We’ll see more services companies adopt a product led growth strategy but for selling their services online.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

FastSpring

JANUARY 9, 2023

Most Stripe alternatives fall into one of two categories: (1) payment processors, or (2) a billing solution that covers payment processing and other aspects of billing such as fraud detection, checkout, and more. can provide payment processing, order fulfillment, financing options, and more. Table of Contents.

Payment Methods 147

Payment Methods Payment Services Merchant Services Payment Solutions 147

Kellblog

JANUARY 30, 2021

That said, I’m back on the proverbial horse, so let’s dig in with a review of our 2021 predictions. 2020 Predictions Review. Here a review of my 2020 predictions along with a self-graded and for this year, pretty charitable, hit/miss score. There’s sometimes a tendency in tech to confuse technologies with categories.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Later’s Farhan Virji on adapting B2C support strategies for B2B teams.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

ProfitWell

NOVEMBER 15, 2019

There are hundreds of SaaS tools online that will help your business increase retention and decrease churn. Simplify accounting: Accounting can be a far bigger pain in the SaaS industry than other businesses, due to deferred revenue and other delayed revenue forms being common. Why does your SaaS business need tools? Google Analytics.

Retention 56

Retention Pricing SaaS Payments Payment Methods 56

FastSpring

DECEMBER 7, 2022

However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. While Chargebee supports several different payment gateways, you have to set up and configure each one. Remitting taxes at the end of the year.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

OPEXEngine

FEBRUARY 22, 2022

Business to Consumer (B2C). Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. eCommerce Marketplaces. Enterprise. Direct Sales.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 147

Payment Services Payment Methods Merchant Services Payment Features 147

OPEXEngine

JANUARY 18, 2022

Challenges wrought by the pandemic haven’t come with easy or obvious solutions—other than a measure of agility to adapt to new situations. The impact of the pandemic was quite dramatic as we literally lost all of our revenue from one week to the other,” said Marcus Tillmann, CFO of online travel site Trivago. “We Robust technology.

SaaS Payments 52

SaaS Payments Scale Strategy Payment Services 52

FastSpring

JUNE 22, 2022

Look at Zoom or Slack: businesses designed for enterprise organizations that use B2C-like onboarding flows (such as product-led growth, or PLG) to fuel interest and adoption. Are you still making assumptions about your B2B go-to-market motion — assumptions that ignore B2C selling methods — that are limiting your growth potential?

B2C 148

B2C Payments SaaS Payments B2B 148

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business. Affiliate links.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

OPEXEngine

AUGUST 9, 2022

Few accounting systems can easily report profitability that way. Consider the case of an online advertising and software company serving car dealers. A shift to inside sales usually requires better digital marketing capabilities, which B2B organizations have been slower to develop than B2C companies.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

ProfitWell

OCTOBER 16, 2019

The fact that there’s no standard reporting method for churn doesn’t help. I mean, just take a look at all these different surveys: A 2018 KBCM Technology Group survey reported a median annual revenue churn rate of 13.2% Its churn numbers vary between B2B and B2C, with B2C companies experiencing much higher churn (7.05%) than B2B (5%).

Churn 55

Churn SaaS Payments Payments Payment Methods 55

Software Platform Consulting

NOVEMBER 25, 2014

The vast majority of tech press is about B2C software companies or software for IT department (e.g., This company apparently provides SaaS pricing consulting and analysis, so they have reviewed the SaaS pricing pages for many companies–B2C and B2B. Internet Retailer B2B Site. Pricenomics.

B2B 40

B2B Software Review Payment Solutions Sales Recruiting 40

SmartKarrot

JUNE 1, 2020

SaaS and cloud solutions have successfully left an indelible imprint in the newer technologies. Basically, this compares the success of any two or more companies, whose primary method of revenue is a subscription. This growth is mainly in the B2B approaches, although B2C subscription models are not left far behind.

Subscription 10

Subscription Payment Features Payment Methods SaaS Payments 10

SaaStr

AUGUST 5, 2020

Are you technical? Timelines’ longer for fundraising for closing customers and payments get delayed. These founders have described their investors as resilient, as ambitious, as modest and diligent. I’m definitely first-generation tech, first-generation VC. What is your experience?

Technical Review 144

Technical Review Payment Methods Travel Development Team Review 144

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. She is a coach who focuses on personal development, relationship building, success planning, customer engagement and retention, and customer journey. Amarachi Ogueji. Daphne Lopes. contact-form-7].

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SmartKarrot

MAY 13, 2022

Technological advancements are bringing massive changes in everything around us. Now technology has turned the table completely and made customers more in power for the entire journey. What is a Disruptive Innovation or Technology? First thing first, do you know what disruptive technology is? Like what you are reading?

B2B 10

B2B Artificial Intelligence Payment Services Social Media 10

SmartKarrot

APRIL 20, 2022

From apparel brands to food delivery platforms, almost all B2C businesses offer loyalty programs; and a majority of them are a huge hit. Better personalization. Customers tend to spend more on a brand/ product that provides personalized services. As a result, the company’s website saw a bounce rate of 90%. Challenges.

B2B 11

B2B Scale Payment Methods Payment Services 11

GetUplift

DECEMBER 12, 2021

This complete guide will give you the step-by-step process for growing your conversions and creating landing pages, funnels, websites and emails that make prospects choose you over your competitors. The article was only written to drive website traffic. The second thinking system is rational and calculated. Science proves it!

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started. Base Salary.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

SaaStr

AUGUST 12, 2022

So clearly there are areas of our economy that are slow growing and B2C has its challenges. We are post-term sheet moving along diligence. If you send that cold email personalized to every SaaS investor at eight to 10K or beyond, I think you’re going to get some meetings. Everything is exploding in software, everything.

Scale 191

Scale SaaS Payments Scaling SaaS 191

Incredo

NOVEMBER 1, 2019

Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. The same goes for the website, customer support, and user onboarding. Focus: Product and Customer Journey. Focus: Customer Onboarding and Face-to-Face Conversion.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

User Pilot

AUGUST 30, 2021

A product analytics tool is a type of software that enables you to measure and visualize user data. Product analytics software varies but most have similar features, such as data capturing, customized segmentation, and KPI dashboards. Product analytics tools are a type of software that enables you to measure and visualize user data.

Product Marketing 98

Product Marketing Payment Solutions SaaS Payments Software Review 98

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. Recurring payments.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

FastSpring

AUGUST 11, 2021

The new SST system, dubbed SST 2.0, Malaysia extended its tax system to cover digital services provided by foreign service providers on January 1, 2020. Foreign service provider (FSP): a person outside of Malaysia providing any digital service to a consumer. 6% Standard Services SST is due on both B2B and B2C sales.

Merchant Services 148

Merchant Services Payment Services SaaS Payments Payment Methods 148

OpenView Labs

JULY 2, 2020

B2B and B2C SaaS and Subscription Report. About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. Why You Need to Review Your Pricing Strategy Today (and How to do it Right). Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

FastSpring

AUGUST 11, 2021

The new SST system, dubbed SST 2.0, Malaysia extended its tax system to cover digital services provided by foreign service providers on January 1, 2020. Foreign service provider (FSP): a person outside of Malaysia providing any digital service to a consumer. 6% Standard Services SST is due on both B2B and B2C sales.

Merchant Services 78

Merchant Services Payment Services SaaS Payments Payment Methods 78

Chart Mogul

MARCH 6, 2018

Increased product personalization — This can lead to a stickier product with more invested, engaged users. Undoubtedly, Spotify’s array of personalized playlists (especially Discover Weekly) keep people subscribed. This is likely due to family subscriptions and internationalization. Average Revenue Per Account (ARPA).

Payments 75

Payments Metrics EKS (Elastic Kubernetes Service) SaaS Payments 75

ProfitWell

SEPTEMBER 25, 2019

Your customer renewal rate is the best indicator of overall customer satisfaction, according to tech executive and angel investor Dave Kellogg. Measuring how many customers want to continue doing business with you naturally filters out fluctuations due to customers changing their internal needs, product mix, or contract length.

SaaS Payments 45

SaaS Payments Payment Services Payment Solutions Payments 45