SaaStr

JANUARY 14, 2020

We all know and could name several successful B2C and B2B companies. That was our first transitionary moment, and from that point forward, we began investing heavily in building a way to teach people technology skills outside of a physical classroom. We saw the momentum increase, and we were nailing that B2C customer.

B2B 156

B2B B2C Scale New CTO 156

User Pilot

APRIL 30, 2024

This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. A SaaS product enhances business efficiency with cost-effectiveness, scalability , maintenance-free operation, accessibility from anywhere, easy integration , and inclusive product design.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

FastSpring

MAY 25, 2023

Pricing your software as a service (SaaS) can be hard enough even during the best of times, but figuring out how to dial in the right pricing to drive more revenue in times of stagflation can be even more challenging. Optimizing your SaaS Pricing Strategy for new MRR vs. net revenue retention. Inflation isn’t flat: Vary your strategy.

SaaS Payments 148

SaaS Payments Pricing Payments Merchant Services 148

Neil Patel

AUGUST 6, 2021

Many businesses make the mistake of investing heavily in customer attraction. Sure, if you don’t attract new customers, there’s a possibility your business may fold. However, attracting custoTapymers is not the key to business growth. Running a hybrid B2B/B2C business? So, let’s get to it, shall we?

Payment Methods 145

Payment Methods Payments Payment Solutions Payment Services 145

Baremetrics

JULY 22, 2021

PayPal is a popular choice for online payment processing. The platform currently serves over 20 million active merchant accounts globally, and is a proven solution trusted by entrepreneurs for over twenty years. But for SaaS businesses, PayPal lacks the analytics and reporting features they need to support sustainable growth.

PayPal 98

PayPal Merchant Services Payments SaaS Payments 98

SaaStr

NOVEMBER 21, 2019

Join this panel of investors from Connect Ventures, Blossom Capital, Dawn Capital, The Family, and Indico Partners as they provide an overview of the current investment landscape, and discuss whether the seed stage is emerging as the new Series A. We are a $50 million fund based in Lisbon, and we invest mainly in seed stage.

New CTO 164

New CTO Sales Hiring B2C CTO Hire 164

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. That company would go on to be acquired by TaskRabbit, where he helped 3x core business volume as co-head of marketing. Virality was a huge one.

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? Sunrise was B2C, but Front was B2B sales, but we have shorter cycles.

Sales Hiring 170

Sales Hiring Payment Methods Payment Solutions Marketing 170

Intercom, Inc.

NOVEMBER 7, 2019

Here are five quick takeaways: The founders of Spendesk noticed that, while the B2C space was innovating with peer-to-peer quickpay options, nothing like that existed in the B2B space (which often lags a few years behind the consumer market). And if the answer is yes, it means they will adopt chat systems (and this is why Intercom is here).

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

Incredo

NOVEMBER 21, 2019

3) Almost any business in the world needs this or that software for its own needs. Software to track analytics, transfer payments, manage inventory, create videos and for many other things. You will never again worry about investing thousands of dollars in paid ads and receiving nothing. 5) Everyone minds his own business.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

FastSpring

JUNE 19, 2019

Data is now fundamental to how people work & the most successful companies have intelligently integrated it into everyone’s daily workflow,” he said. Alibaba Executive Vice Chairman Joe Tsai said millions of small businesses are now using the platform. 50% of the world’s population is now using the Internet.

Payment Methods 104

Payment Methods Trends Payments Payment Services 104

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. And we need platforms to be able to do that. But they quickly realized the market was too small and that there was a bigger opportunity elsewhere — in wider B2B and B2C commerce.

Payment Methods 147

Payment Methods Marketing Payments SaaS Payments 147

FastSpring

JANUARY 8, 2019

A type of performance-based marketing in which a business rewards partners (also known as affiliates) for each visitor or customer brought by the affiliate’s marketing efforts. The largest 3rd party ecommerce platform. They also offer Fulfillment by Amazon, where they handle the fulfillment process for your business at extra cost.

Payment Methods 82

Payment Methods Merchant Services Payment Services Outsourcing Services 82

FastSpring

SEPTEMBER 16, 2022

Valid question, and I’m going to answer it — because the reasons (plural) we have for investing in this initiative may not be as simple as the most cynical among us assume. As a business person yourself, you know how it works. They may even be able to weigh in on what’s coming down the pipe for FastSpring’s platform.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

Subscription Flow

NOVEMBER 28, 2023

One way to do that is through marketing and revenue-generating strategies such as freemium and product demos which are critical to growing one’s clientele. This can be done through a variety of platforms, including social media, email marketing, online ads, and content marketing. YouTube and LinkedIn (and even TikTok these days!)

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

Subscription Flow

JUNE 26, 2024

Did you know that the Dutch payment processing company Mollie was only able to raise $100 million in 2020 as its growth tech investment? Lo and behold, in no time Mollie became the third largest European payment processor (after the fellow Dutch company Adyen and the London-based Checkout.com). So what happened?

Payment Features 52

Payment Features Payment Methods Payment Services Payment Solutions 52

Chart Mogul

MARCH 6, 2018

Increased product personalization — This can lead to a stickier product with more invested, engaged users. Average Revenue Per Account (ARPA). ARPA is the lifeblood of any subscription business. In the SaaS world, businesses generally aim to drive higher ARPA through add-ons and paid upgrades as the product matures.

Metrics 75

Metrics Payments EKS (Elastic Kubernetes Service) SaaS Payments 75

User Pilot

APRIL 24, 2025

Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

Navint

FEBRUARY 20, 2019

Sean has over 15 years of expertise in recurring revenue technologies, most recently hailing from Salesforce where he was a senior member of the product marketing team responsible for Salesforce CPQ & Billing. Navint clients expect vendor-neutral recommendations and best practices in implementations and integrations.

Payments 53

Payments Technology Scale Revenue 53

FastSpring

FEBRUARY 26, 2019

With improving technology and digital platforms, shoppers have started to think differently and redefined what “shopping” means. Accept global payments with a localized experience. Online payment preferences vary greatly globally. Where credit cards are the preferred method of payment in the U.S.,

Payment Services 95

Payment Services Payment Methods Payment Facilitation Payment Solutions 95

Point Nine Land

APRIL 9, 2021

Having invested in 9 B2B marketplaces and gathered data from 20+ different investors, here are our findings on what it takes to raise money in 2021 for B2B marketplaces. A technical co-founder or CTO is always a great-to-have at this stage and becomes a must-have as the business scales beyond seed. Team ???????????

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Sales Hacker

NOVEMBER 15, 2017

Account-Based Everything / Revenue. Annual Recurring Revenue. Analytics is the active study of different types of data with the aim of discovering meaningful patterns and translating these into insight (such as historical analyses and forecasts), or action (such as those intended to improve business performance). . AB Testing.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

User Pilot

APRIL 18, 2024

In SaaS, getting users to value quickly matters a lot, so invest in onboarding and self-service support. Userpilot is a product onboarding platform that can help you with that. You can do it by embedding a testimonial or a list of known clients. Book the demo to find out more! The conclusion?

Payment Methods 105

Payment Methods Marketing SaaS Payments Payments 105

Sales Hacker

APRIL 1, 2021

Expanding internationally always requires significant investment and research. While that can feel like a B2C trend, your B2B shoppers and targets are doing much the same thing. Keep an eye on the B2C trends that are driving many B2B market shifts. Determining if the time is ripe relies on answers to a few fundamental questions.

Outsourcing Services 86

Outsourcing Services Payment Services SaaS Payments Transportation 86

Baremetrics

OCTOBER 12, 2021

Product qualified leads: These are leads who have used your brand’s product, maybe on a free trial or a freemium offer, and have gotten more invested. Outbound Leads Outbound leads are prospects who do not reach out to a business; instead, the business reaches out to prospects typically through a cold call, email, or even social selling.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Sales Hiring 98

FastSpring

APRIL 1, 2021

A B2B company offering a freemium product will have a very different conversion rate than a B2C company offering an opt-out free trial. Users can gain full access to the product or service for a limited time period without sharing any payment information upfront. Are users automatically billed or signed up for recurring payments?

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

FastSpring

APRIL 4, 2024

Are you looking for a merchant of record that will partner with you to grow your business internationally? FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including VAT and sales tax management, payment localization, and consumer support.

Scale 158

Scale Sales Payment Methods Merchant Services 158

ProfitWell

DECEMBER 4, 2019

And with the field having undergone a couple of “ knockout expansion years ,” with more revenue pouring into SaaS than ever, it has never been a better time for a young SaaS company. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

ProfitWell

NOVEMBER 15, 2019

Retain subscribed customers: Unlike other businesses, SaaS businesses rely on customers paying monthly or yearly for their subscription. Subscription businesses rely on recurring revenue from subscribers, so retaining dedicated customers is crucial to keeping your business alive. Accounting. Recognized™.

Retention 56

Retention Pricing Payment Methods SaaS Payments 56

Baremetrics

MAY 13, 2021

If customers can’t find what they’re looking for on their own or get access to the assistance they need, they’ll take their business to one of your competitors. This model is most effective for lower price point and B2C SaaS products with a high volume of transactions rather than larger, more expensive products.

SaaS Payments 66

SaaS Payments Payment Services Payment Methods Strategy 66

ProfitWell

OCTOBER 16, 2019

Some companies report revenue churn, others only share customer or user churn numbers, and often there’s no distinction between whether churn numbers are annual or monthly. I mean, just take a look at all these different surveys: A 2018 KBCM Technology Group survey reported a median annual revenue churn rate of 13.2% Image via Recurly.

Churn 55

Churn SaaS Payments Payments Payment Methods 55

OPEXEngine

FEBRUARY 22, 2022

Business to Consumer (B2C). Small and Mid-Market (SMM) SaaS Companies serve customers with annual revenues of $1 million to $1 billion and with a typical employee base of 100 to 1,000. The industry dynamics of SMM SaaS companies pose a threat for these businesses that are not faced by B2C or Enterprise SaaS companies.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Capital is important.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

OPEXEngine

JANUARY 18, 2022

“The impact of the pandemic was quite dramatic as we literally lost all of our revenue from one week to the other,” said Marcus Tillmann, CFO of online travel site Trivago. “We Another component was ensuring the company had the technology to conduct business and continue to support clients. Capital strength.

SaaS Payments 52

SaaS Payments Scale Strategy Payment Services 52

ChurnZero

OCTOBER 16, 2020

Their ongoing customer investment uniquely positions them to make withdrawal requests while still driving meaningful and profitable performance. They sit down and start scribbling down payments and interest rates in a two-by-two square. He adds that every customer is a separate account that we’re hard-wired to balance.

Scale 98

Scale Customer Success SaaS Payments Sales 98

ProfitWell

APRIL 30, 2020

There is always an underlying challenge with customer acquisition cost (CAC)—spending the right amount to drive new customers to your service without jeopardizing the lifetime value (LTV) and revenue. Not to mention, in the past five years CAC has gone up 50% for B2B and B2C companies. More opportunities to upsell.

SaaS Payments 52

SaaS Payments Payments Payment Methods Payment Services 52

ProfitWell

MARCH 12, 2020

But since there are so many to choose from—we’re talking Nuuly, Haverdash, Stitch Fix, the list goes on—RTR is looking to a new membership option to convince shoppers to get on board with its platform over others. In both B2B and B2C, as you increase the number of plans within a company, you actually see an increase in ARPU.

SaaS Payments 52

SaaS Payments Payment Services Payments Venture Capital 52