SaaStr

JANUARY 14, 2020

We all know and could name several successful B2C and B2B companies. So we cracked open a basic programming book and we started learning how to write our first lines of software together. So we kept investing, we knew we were onto something, and little by little we saw our traction improve. So, let me walk you through that.

B2B 167

B2B B2C Scale New CTO 167

ChurnZero

FEBRUARY 28, 2025

I have spent over 20 years studying and working in the trenches of the membership economy, both with B2B and B2C organizations. There are certainly tactics that work best for specific groups: by industry (software vs hardware, or retail, or services, or healthcare, etc.) The differences between SaaS and B2C companies.

SaaS Payments 52

SaaS Payments Payment Features Subscription B2B 52

FastSpring

DECEMBER 18, 2020

According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. In some ways, the move from B2B sales happening offline to online mirrors other trends we see in the B2C market. There was one problem—the process of buying BizNet’s software wasn’t exactly straightforward.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. So they created a software that provides control, visibility, and payment methods for corporate finance teams. If people aren’t looking for your solution, you have to educate them about the problem your product solves.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? It was mostly just how to activate them, how to make them come back to the app.

Sales Hiring 179

Sales Hiring Payment Methods Payment Solutions Marketing 179

SaaStr

NOVEMBER 21, 2019

Join this panel of investors from Connect Ventures, Blossom Capital, Dawn Capital, The Family, and Indico Partners as they provide an overview of the current investment landscape, and discuss whether the seed stage is emerging as the new Series A. We are a $50 million fund based in Lisbon, and we invest mainly in seed stage.

New CTO 171

New CTO Sales Hiring B2C CTO Hire 171

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. 2) Software companies can pay high commissions because they don’t sell physical products. 5) Everyone minds his own business.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

FastSpring

MAY 25, 2023

Pricing your software as a service (SaaS) can be hard enough even during the best of times, but figuring out how to dial in the right pricing to drive more revenue in times of stagflation can be even more challenging. FastSpring helps SaaS and software companies sell around the world. Inflation isn’t flat: Vary your strategy.

SaaS Payments 148

SaaS Payments Pricing Payments Merchant Services 148

Intercom, Inc.

MARCH 22, 2018

Another learning was that we almost tried to over-engineer the solution to how we acquired supply. Thumbtack used a much more simple but still scalable solution. They didn’t have to invest as much time in the technology and it was effective in the long run. We create this robust web crawler.

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

User Pilot

APRIL 24, 2025

Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

FastSpring

APRIL 1, 2021

Most software companies rely heavily on free trials for customer acquisition. A B2B company offering a freemium product will have a very different conversion rate than a B2C company offering an opt-out free trial. It provides insights into product functionality and onboarding. It requires strategy and near-perfect execution.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

OpenView Labs

DECEMBER 20, 2021

For example, Stripe released Payment Links which is kinda like Calendly, but for payments. The Lines Between B2B and B2C are Getting Blurry Thanks to PLG. And it continues to guide them throughout the process meaning people are treating the B2B software buying process like they treat any other B2C online purchase.

Technical Review 98

Technical Review B2C SaaS Payments Software Review 98

Neil Patel

AUGUST 6, 2021

Many businesses make the mistake of investing heavily in customer attraction. Running a hybrid B2B/B2C business? Invest in interactive content to engage customers and get more data to create hyperpersonalized experiences. However, if you want to play the long game, you must invest in a robust SEO strategy.

Payment Methods 145

Payment Methods Payments Payment Solutions Payment Services 145

FastSpring

JANUARY 8, 2019

A set of subroutine definitions, protocols, and tools for building application software. An API may be used for a web-based system, operating system, computer hardware, or software library. A security mechanism that determines if a payment account has sufficient funds to complete a given transaction. Back office.

Payment Methods 82

Payment Methods Merchant Services Payment Services Outsourcing Services 82

Baremetrics

JULY 22, 2021

PayPal is a popular choice for online payment processing. The platform currently serves over 20 million active merchant accounts globally, and is a proven solution trusted by entrepreneurs for over twenty years. It offers detailed information about any subscribed monthly payments that are outstanding. Start a free trial today.

PayPal 98

PayPal Merchant Services Payments SaaS Payments 98

Subscription Flow

JUNE 26, 2024

Did you know that the Dutch payment processing company Mollie was only able to raise $100 million in 2020 as its growth tech investment? Lo and behold, in no time Mollie became the third largest European payment processor (after the fellow Dutch company Adyen and the London-based Checkout.com). So what happened?

Payment Features 52

Payment Features Payment Methods Payment Services Payment Solutions 52

FastSpring

FEBRUARY 26, 2019

Whether you’re selling software, virtual goods or subscription services, chances are you will have noticed one significant trend impacting your ecommerce business: cross-border ecommerce is on the rise. Accept global payments with a localized experience. Online payment preferences vary greatly globally.

Payment Services 95

Payment Services Payment Methods Payment Facilitation Payment Solutions 95

Sales Hacker

NOVEMBER 15, 2017

Artificial Intelligence (AI) refers to a system of computers, software, machines and processes that simulate certain aspects of human intelligence such as image perception, voice recognition and reasoning. B2C is an acronym for Business-to-Consumer, a model for selling, relationship-building or engagement. . Base Salary.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

ChurnZero

MAY 18, 2021

Awareness – The stage where the user becomes aware that there exists a solution to their problem in the form of your business offering. Purchase – The stage where the user purchases the product by placing the order and completing the payment. Offer multiple payment options. Show that the payment is safe and secure.

Payment Services 84

Payment Services Payment Methods Payment Solutions B2C 84

Intercom, Inc.

DECEMBER 21, 2021

In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. There is so much knowledge in the sales CRM systems.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

FastSpring

APRIL 13, 2023

But they quickly realized the market was too small and that there was a bigger opportunity elsewhere — in wider B2B and B2C commerce. Dopple has been careful which customers they invest in, making sure that their product roadmap aligns with where they continue to see the “hockey puck” moving. This is an investment.

Payment Methods 147

Payment Methods Marketing Payments SaaS Payments 147

Sales Hacker

JANUARY 9, 2020

Unlike B2C, you’re not always speaking directly with a decision maker, and you have the added difficulty of needing to align your offering with the long-term goals, strategies, and budgets of your prospects. . big deposits, weekly payments, etc.). In B2B sales, your audience is particularly concerned with return on investment.

B2B 96

B2B Sales Payment Services Payment Solutions 96

FastSpring

JUNE 19, 2019

Alibaba has the most comprehensive ecosystem of commerce platforms, logistics & payment to support the digital transformation of the retail sector,” he said. 2018 was the year of online payment options like Apple Pay, Revolut, and Monzo. The B2C market is starting to cash in, too. Our Devices are Becoming Our Bank Cards.

Payment Methods 104

Payment Methods Trends Payments Payment Services 104

Subscription Flow

NOVEMBER 28, 2023

In their early stages, SaaS software startups typically target the early adopters in the tech or mid-market segments. This indicates that the clients are typically businesses in need of specialized solutions for various aspects of their business operations, including project management, marketing, accounting, and so on.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

Sales Hacker

APRIL 1, 2021

Your customers want to buy online more than ever, whether that’s for a $10 million system or a last-minute birthday present. Expanding internationally always requires significant investment and research. While that can feel like a B2C trend, your B2B shoppers and targets are doing much the same thing.

Outsourcing Services 85

Outsourcing Services Payment Services SaaS Payments Transportation 85

Baremetrics

OCTOBER 12, 2021

Your SaaS business needs a solid system for finding qualified leads and converting them to customers if it will survive and thrive. Product qualified leads: These are leads who have used your brand’s product, maybe on a free trial or a freemium offer, and have gotten more invested. of businesses struggle with lead generation.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Sales Hiring 98

User Pilot

APRIL 18, 2024

In SaaS, getting users to value quickly matters a lot, so invest in onboarding and self-service support. Focus on product-led content that presents your product as a solution to specific user problems and teaches them how to use it. The conversion rates are higher when you ask the user for payment details beforehand.

Payment Methods 105

Payment Methods Marketing SaaS Payments Payments 105

FastSpring

APRIL 4, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. But But do you find most orgs favor investments in one or the other? Set up a demo or try it out for yourself.

Scale 158

Scale Sales Payment Methods Merchant Services 158

ProfitWell

NOVEMBER 15, 2019

Accounting software will keep all revenue assets organized. If the tool can track and discover metrics you would have never considered, it’s worth your investment. Sometimes, software does not cooperate or you simply have questions. You can compare yourself in real time to other B2B, B2C, ecommerce, and media companies.

Retention 56

Retention Pricing Payment Methods SaaS Payments 56

Baremetrics

MAY 13, 2021

This model is most effective for lower price point and B2C SaaS products with a high volume of transactions rather than larger, more expensive products. If you’re a “freemium” app that works by offering both a free version (with restrictions), it’s great to let users decide that the upgrade is worth it on their own.

SaaS Payments 66

SaaS Payments Payment Services Payment Methods Strategy 66

Software Platform Consulting

NOVEMBER 25, 2014

The vast majority of tech press is about B2C software companies or software for IT department (e.g., This company apparently provides SaaS pricing consulting and analysis, so they have reviewed the SaaS pricing pages for many companies–B2C and B2B. PE Hub Wire. Platform Economics and Strategy. Pricenomics.

B2B 40

B2B Software Review Payment Solutions Sales Recruiting 40

OPEXEngine

FEBRUARY 22, 2022

Business to Consumer (B2C). Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. Enterprise. SMM SaaS Company Overview & Market Dynamics.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Navint

FEBRUARY 20, 2019

Q: Sean, you’ve worked for some of the major software players in the recurring revenue technology space—Zuora, Apttus, and Salesforce. When helping with sales-focused initiatives, we know how that impacts downstream systems and processes like billing and revenue recognition. Navint sees across the entire spectrum.

Payments 53

Payments Technology Scale Revenue 53

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. Recurring payments.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Chart Mogul

MARCH 6, 2018

Increased product personalization — This can lead to a stickier product with more invested, engaged users. Things are very different for B2C though. ” Spotify’s free plan uses in-app advertising to monetize freemium users. Related posts: Mobile app monetization metrics for subscriptions.

Metrics 75

Metrics Payments EKS (Elastic Kubernetes Service) SaaS Payments 75

OPEXEngine

JANUARY 18, 2022

Challenges wrought by the pandemic haven’t come with easy or obvious solutions—other than a measure of agility to adapt to new situations. We had no plan for a global pandemic, so the first thing I did was to tell the teams to cut all our marketing investments and other variable costs as quickly as possible.”. Capital strength.

SaaS Payments 52

SaaS Payments Scale Strategy Payment Services 52

ProfitWell

OCTOBER 16, 2019

Its churn numbers vary between B2B and B2C, with B2C companies experiencing much higher churn (7.05%) than B2B (5%). Lower-priced products and B2C services take less consideration before making a purchase—and likewise, less consideration before canceling a subscription. Bring down your payment failure rate. The good news?

Churn 55

Churn SaaS Payments Payments Payment Methods 55