Intercom, Inc.

MARCH 11, 2021

On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. Know your user.

B2C 118

B2C B2B Scale Strategy 118

Teamgate

DECEMBER 20, 2019

CRM strategy has also been observed to be commonly used between Business-to-Customers (B2C) and Business-to-Business (B2B) organizations to manage and track various kinds of communication through the internet, mobile software, chat, emails, social media platforms, telephone calls and series of corporate marketing materials. .

Mobile 95

Mobile Strategy Technical Review Artificial Intelligence 95

Neil Patel

SEPTEMBER 24, 2020

They’ve worked with more than 550 ecommerce and service brands, managing their AdWords accounts for clients. According to Clutch.co, they focus on midmarket companies with $10M to $1B in revenue and enterprise brands $1B+. They work with small businesses, midmarket brands, and large enterprises.

Outsourcing Services 97

Outsourcing Services Technical Review Outsourced Development VP of Engineering 97

User Pilot

APRIL 30, 2024

Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency. Oracle ERP provides advanced financial and supply chain optimization, and human resources management for large enterprises in both B2B and B2C sectors. Userpilot ’s integrations.

SaaS Payments 78

SaaS Payments Payment Services Payment Methods Payment Solutions 78

FastSpring

JANUARY 8, 2019

A brand-approved or -designated reseller who can sell digital products directly to consumers on behalf of the brand. Business to consumer (B2C). A software development technique—a variant of the service-oriented architecture (SOA) architectural style that structures an application as a collection of loosely coupled services.

Payment Methods 65

Payment Methods Merchant Services Payment Services Outsourcing Services 65

SaaStr

OCTOBER 30, 2020

Prior to founding Outgrow, Randy co-founded VenturePact, an invite-only marketplace that connects companies with trusted software development firms. Prior to founding Outgrow, Randy co-founded VenturePact, an invite-only marketplace that connects companies with trusted software development firms.

Scale 190

Scale Sales Hiring Marketplace as a Service Mobile 190

Intercom, Inc.

FEBRUARY 28, 2019

Product-led growth is interesting to me because what we’re seeing in the B2B space is that consumers want to experience B2B in the same way they experience B2C. “Consumers want to experience B2B in the same way they experience B2C” It’s interesting to think about how does the product itself sustain its own growth?

Part-Time VPE 137

Part-Time VPE Engineering Acquisition Metrics 137