SaaStr

APRIL 17, 2019

Prior to Harness, Stephen was VP of Marketing at Glassdoor, managing a team of 52 in product marketing, helping grow B2B revenue from $19m to $90m in just 2 years, leading to their $1.2Bn acquisition. Steve has previously said, “Sales and marketing must be one team.” Does it differ from traditional dev teams?

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. SaaS Sales Models.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. That means your focus should be on building the right customer profile and developing precise messaging to reach them.

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

SmartKarrot

JUNE 28, 2023

In fact, a survey by Bain & Company shows that a 5% rise in customer retention results in over 25% surge in profits. The key account manager is then supposed to act as the first contact point between these clients and the business, dedicate resources, and hold meetings with them. This now becomes a challenge.

Sales Recruiting 10

Sales Recruiting Management Scale Underperforming Technical Team 10

Sales Enablement, SaaS and Growth

AUGUST 22, 2017

In my sales enablement role at HubSpot I'm truly privileged to partner with over 100 sales professionals that are at the top of their game and only want to get better. Working with sales reps that want to succeed and push each other to do better is a joy. Revenue trumps all else and sales enablement has to contribute to that.

Sales Recruiting 122

Sales Recruiting Sales Sales Enablement Underperforming Technical Team 122

ProfitWell

AUGUST 18, 2020

Forward-thinking businesses, on the other hand, will see these two trends as opportunities to differentiate themselves from the competition and as a chance to increase customer retention and loyalty. The risk to switch is so low that one survey found that 63% of DTC customers leave after one poor customer experience. Inherent bias.

SaaS Payments 111

SaaS Payments Payment Methods Underperforming Technical Team Outsourced Development 111

SaaStr

MARCH 6, 2020

To meet buyers’ high expectations and manage the challenging sales landscape, companies must involve their entire organization in maturing the sales process- including after prospects sign on the dotted line. So when I was at Microsoft, I was doing consumer marketing and then when I moved to ExactTarget I was doing B2B.

Scale 212

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 212

ProfitWell

DECEMBER 4, 2019

Heightened customer retention. All businesses care about customer retention, but in SaaS business models, it is 10 times more important because retention is the only thing that keeps you afloat. Have I begun developing my own personal business model that will enable me to seek the right kind of funding and use it well?

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

SaaStr

FEBRUARY 21, 2020

* What does David believe is the crucial step missing in B2B when it comes to finding product market fit? What is the most common mistake B2B companies make in the hunt for PMF? How does David think about scaling sales teams? How does one know when is the right time to hire your first sales reps?

Scale 187

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 187

Sales Hacker

DECEMBER 8, 2017

The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018. This is the greatest time ever in history to be a sales rep.

Scale 97

Scale Technical Review Outsourcing Services Sales Hiring 97

SaaStr

NOVEMBER 21, 2019

Pietro Bezza | Managing Partner @ Connect Ventures. Emilie Maret | Fellowship Team @ The Family. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. We are a purely B2B fund, focused on software and fintech. Maybe fifty of them are B2B SaaS.

New CTO 144

New CTO Sales Hiring B2C CTO Hire 144

SaaStr

MARCH 13, 2020

And I guess this was somewhat foreshadowing because I’m now backed by David Saks who is the founding team there. Harry Hurst: So throughout my teens and early 20s, I built companies ranging from fashion distribution, all the way to headhunting and recruitment. Especially when there’s kind of that continuity on the team.

SaaS Payments 210

SaaS Payments Payment Methods Finance Payments 210

Intercom, Inc.

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. Samuel Hulick: I actually started as a full stack developer. Take pancakes, for example.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

SaaStr

JULY 10, 2020

The first will be sharing five perspectives and things that I found to be useful in adjusting sales in the midst of a crisis or a turnaround. ” And invest your team’s time and energy to say, “Hey, if this, then that. In our case, it was capturing a note, and then lastly is just retention over time.

Scale 184

Scale Sales Hiring Pricing Sales Recruiting 184

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees. David Schmaier: Sure.

Payment Solutions 148

Payment Solutions Pricing Payments Payment Services 148

SmartKarrot

AUGUST 9, 2022

Instead of building, developing, and implementing enterprise applications, SaaS users can simply license and subscribe to them. Recruiting a new employee is typically significantly more expensive than retaining an existing employee. Software As A Service (SaaS) is a cloud-based method of delivering on-demand software to users.

Scale 10

Scale Sales Recruiting Business SaaS 10

SmartKarrot

AUGUST 9, 2022

Instead of building, developing, and implementing enterprise applications, SaaS users can simply license and subscribe to them. Recruiting a new employee is typically significantly more expensive than retaining an existing employee. Software As A Service (SaaS) is a cloud-based method of delivering on-demand software to users.

Scale 10

Scale Sales Recruiting Business SaaS 10

SmartKarrot

SEPTEMBER 15, 2021

A poor decision in the planning stage can truly portray a disastrous effect later on. It has to trickle down from the C-suite and might be amplified by the CS Leadership team to start top-down and ensure everyone to be on the same page. Having a seamless alignment within the teams is the key here,” says Dasgupta.

Customer Success 21

Customer Success Technical Review Development Team Review Systems Review 21