Subscription Flow

NOVEMBER 28, 2023

A major issue that arises, especially in the B2B SaaS business model, is how to break into the upmarket market as startups develop into scaleups that are primarily focused on increasing their market capitalization. In their early stages, SaaS software startups typically target the early adopters in the tech or mid-market segments.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

FastSpring

FEBRUARY 8, 2024

Explore the Power of Changelog Integration in Our Documentation Navigating the Tax Landscape: Key Changes That Demand Your Attention in 2024 Quarterly B2B Onboarding Update: Your Complete Guide to Seamless Transactions! Maintenance of secure payment processing systems. Visit our Support page. Continual monitoring.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

Totango

MAY 17, 2022

Wondering what is the best CRM for B2B sales? We’ll walk you through what customer relationship management B2B software is, what its benefits are, and a list of the top CRM companies, including the outstanding features and best uses for each. Use this guide to help you find the best B2B CRM for your business.

Payment Methods 81

Payment Methods B2B Payment Solutions Payments 81

OPEXEngine

AUGUST 17, 2021

With the explosive growth of the SaaS business model impacting businesses worldwide, many are navigating SaaS financial operations and subscription management for the first time. Spreadsheets and disconnected systems open the door for errors. Choose a solution made for B2B.

Payment Services 52

Payment Services B2B SaaS Payments Payments 52

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 146

SaaS Payments Payment Solutions Merchant Services Software Review 146

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. What is B2B Ecommerce?

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

SaaSOptics

MARCH 10, 2022

Is your company taking advantage of CFO tools like automated invoicing, database management, and automatic tax-compliance updates? These tools allow you to do the above and more, benefitting your company by providing affordable and scalable software solutions to common time-consuming financial operations. If not, read on.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

FastSpring

JANUARY 29, 2021

Some of the updates to our platform include faster seller onboarding, support for more languages, and a play-by-play rundown of how we’ve made PSD2 compliance effortless for our sellers. Early Access Launch of FastSpring Quotes for B2B Sales. Enhanced Our Platform for FastSpring Seller Onboarding.

Merchant Services 78

Merchant Services Payment Services Payment Methods compliance 78

User Pilot

OCTOBER 6, 2022

How can you analyze customer behavior in-app to deliver unparalleled in-app experiences? Customer behavior data refers to any customers’ interactions inside the product across the different stages of the customer journey : from engaging with the onboarding checklist, to clicking on a particular feature, and more.

Payment Solutions 98

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 98

Subscription Flow

MAY 2, 2024

Just when you thought the world of SaaS would not be changing any time soon, the groundbreaking new shift to crypto payment solutions hit SaaS businesses like a bus full of bricks. Despite their current status as a relatively uncommon payment option in global e-commerce, accounting for less than 0.2%

Payment Solutions 89

Payment Solutions SaaS Payments Merchant Services Payment Services 89

User Pilot

JANUARY 27, 2023

So why not look at our 15 B2B SaaS free trial best practices that will help you boost your conversion rates? In contrast, freemium requires no payments whatsoever but offers limited functionality. Personalize minimum viable onboarding and product experience for each user segment based on the objectives. Or are your trials paid?

SaaS Payments 98

SaaS Payments B2B SaaS Payment Solutions 98

Andreessen Horowitz

APRIL 23, 2024

One of the holy grails of SMB software is, how are you going to acquire customers? One of the criticisms of SMB software is that each customer can only provide so much revenue. For both of you, subscription is a smaller-to-no piece of the story. Mercury has never monetized via subscription and just focused on payments and float.

Payments 102

Payments Forecasting Payment Services Payment Solutions 102

Subscription Flow

NOVEMBER 7, 2023

The success of your business can be greatly impacted by your choice of payment processing model in the dynamic world of eCommerce and online business. To simplify the intricacies of payment processing, two well-known solutions have surfaced: Payment Facilitators (PayFacs) and Merchants of Record (MoRs).

Merchant Services 59

Merchant Services Payment Services Payment Facilitation Payfac 59

Blulogix

FEBRUARY 16, 2024

Creating a Monetization Framework For Your Business View the Whitepaper Understanding Customer Lifecycle Management in Recurring Revenue Models Customer lifecycle management in the context of recurring revenue encompasses a strategic approach to engaging customers at each stage of their journey with a brand.

Payments 52

Payments Payment Services Revenue Management 52

CustomerSuccessBox

APRIL 7, 2022

And, of course, in remote customer onboarding! Read on to know how remote customer onboarding can do so many things that you never thought could have been possible! Every customer success team during the onboarding, buzz around the term “Early value”, the question is how does it all start and even delivered?

Onboarding 52

Onboarding SaaS Payments Payment Methods Scale 52

Aysling

NOVEMBER 11, 2020

To be an ERP or Enterprise Resource Planner, a software platform needs to contain accounting and inventory functionality. Now, Aysling does have snippets of both of those features, it can manage your project accounting , invoicing, billing, etc.; Aysling is not really an ERP. At least not yet. Aysling is not 100% a PSA.

Outsourced Development 56

Outsourced Development Payments Payment Solutions Payment Features 56

User Pilot

FEBRUARY 5, 2024

You can calculate the free trial conversion rate by dividing the number of free trial users who upgrade to a paid subscription by the total number of trial users. For B2C opt-in trials, a 15% conversion rate is considered effective, while B2B targets should aim for 25%. However, this benchmark increases to 25% in B2B.

Payment Methods 52

Payment Methods Payment Solutions SaaS Payments Scale 52

ProfitWell

APRIL 2, 2020

If you take a moment to think about it, can you confidently tell somebody how many subscription services you're a member of? Even if you can list off every subscription service you're a die-hard fan of, you may eventually find yourself feeling dissatisfied on a mission to sign up for even more subscriptions.

Subscription 67

Subscription Payment Features Customer Lifetime Value Payment Services 67

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. Nico: Exactly.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

FastSpring

MARCH 16, 2023

For instance, since they onboarded an affiliate partner in Japan, their sales in the country have increased by over 300%. Make Sure Your Pricing and Checkout Are Localized If you’re using affiliates to increase sales in a local region, make sure that users can easily check out using their preferred language, currency, and payment methods.

Payment Methods 148

Payment Methods Payments SaaS Payments Social Media 148

User Pilot

APRIL 30, 2024

TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

User Pilot

MARCH 31, 2023

In the B2B space, it’s a 25% conversion rate. Opt-out free trials require payment information upfront, which can be a turn-off for some customers. Focus on minimum viable onboarding to quickly deliver value. Use checklists to prompt users to complete key actions and offer in-app guidance to help them achieve success.

Strategy 98

Strategy SaaS Payments Payment Solutions Payment Methods 98

User Pilot

FEBRUARY 7, 2024

An opt-in free trial allows users to experience the product for a limited time without sharing their payment details. Offer in-app guidance to trial users and help them experience value. Opt-out free trial Opt-out free trials only let users access the product after they’ve shared their payment information.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Scale 52

CustomerSuccessBox

JULY 14, 2021

Generally, a subscription-based business, renewals, and recurring payments hold the key values. If paying customers aren’t fully utilizing your software, they will cancel or not renew their subscription. Suggested Reading: Why is Customer Retention Important for B2B SaaS Business?

Customer Lifetime Value 52

Customer Lifetime Value Payment Features Payment Solutions SaaS Payments 52

Chargify

MARCH 25, 2019

Recurring subscriptions are becoming the norm in the business world, and for good reason. Subscription services give the end user control over costs and employee access, without the cumbersome contracts. But some software-as-a-service (SaaS) companies struggle with how to sell subscriptions.

SaaS Payments 54

SaaS Payments Payment Methods Subscription Payment Features 54

CustomerSuccessBox

OCTOBER 21, 2021

Customer Success has become a must for every SaaS business with the advent of the subscription economy. This is highlighted by the fact that the onboarding process is when 50% of the churn happens. The subscription model has become the majority in the B2B SaaS industry. And what the crux of an effective CS department is.

Payments 52

Payments Customer Success SaaS Payments Revenue 52

Subscription Flow

NOVEMBER 17, 2023

In this blog, keeping these concerns and this specific context in mind, we will go over firstly an understanding of what SaaS customer journey is, see the specifics of B2B SaaS customer journey , before going over a short guide of steps to follow for the perfect Customer journey SaaS. What is SaaS customer journey?

SaaS Payments 52

SaaS Payments SaaS Payments Payment Services 52

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Reconciling payments, fulfillment, refunds, etc. Zoho Subscriptions.

Payment Methods 146

Payment Methods Merchant Services Payment Services Payments 146

FastSpring

JANUARY 27, 2022

Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more. He then sent out a link to this page inside payment failure notification emails. How My Marketing Concepts upsells annual payments during trial. Learn more here.

Merchant Services 138

Merchant Services Payment Services SaaS Payments Payment Solutions 138

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. 2) Software companies can pay high commissions because they don’t sell physical products. 5) Everyone minds his own business.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription.

Benchmarks 141

Benchmarks Churn Payments SaaS Payments 141

ProfitWell

NOVEMBER 15, 2019

Your subscription company should run like a well-oiled machine. Retain subscribed customers: Unlike other businesses, SaaS businesses rely on customers paying monthly or yearly for their subscription. Accounting software will keep all revenue assets organized. Sometimes, software does not cooperate or you simply have questions.

Retention 56

Retention Pricing SaaS Payments Payment Methods 56

Valuize Consulting

MAY 11, 2020

The rise of the customer success ‘domain’ in B2B software companies has driven this new market category. Most B2B software companies have now made attempts to build Customer Success organizations, and their focus has shifted to increasing the efficiency, scale and impact of these teams.

Technical Review 40

Technical Review Technology Customer Success Payment Solutions 40

Totango

JULY 13, 2021

The new customer-centered economy favors recurring revenue business models for B2B markets, while favoring and partial ownership or subscription models for B2C ones. Never give a customer who’s missed a payment downgraded service, as they may not notice they have lost functionality or may even learn to do without it.

Customer Success 102

Customer Success Payment Methods Payments Payment Services 102

Buffer Resources

JULY 11, 2023

If I used ChatGPT to write an article (not counting access to the web plugin from a Plus subscription), it would only be referencing facts up to September 2021. Google Drive’s folder system was too clunky and didn’t have the features I wanted to build my Wiki-like knowledge base, so I chose Notion. and Facebook groups.

Payments 72

Payments Social Media Systems Review AI Search 72

ChurnZero

OCTOBER 5, 2022

This is a guest blog contributed by Emily Ryan, chief client officer at Valuize , a B2B consulting company that helps industry-leading technology organizations supercharge their customer lifecycle to drive best-in-class net dollar retention. Lifecycle stage – Was the customer’s onboarding bumpy or slow?

Underperforming Technical Team 94

Underperforming Technical Team Payment Services Payment Methods Scale 94

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I love creating content on the platform, plus I’ve just launched a podcast for B2B marketers that I’m keen to, well, market.

Technical Review 109

Technical Review Systems Review Sales Recruiting AI Search 109