OpenView Labs

JANUARY 29, 2020

I would argue that freemium fell short in B2B and from its ashes rose the PQL,” he explained in a recent post. Freemium Model for SaaS – The Good, The Bad, and The In-between. It should get you started on thinking about freemium mechanics in your own software. How to Increase Your Payment Customers In a Freemium Model.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

ProfitWell

FEBRUARY 28, 2020

Plus, Pipe, a B2B SaaS financial platform, raises $6 million. It also included questions about the possibility of a monthly flat payment to increase the number of "free" listings that would be month to month with no contract or yearly obligation. Choosing the right SaaS metrics for different stages of your company.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

SmartKarrot

SEPTEMBER 23, 2022

To develop excellent customer experiences , consultants have worked hard to assist businesses in recognizing the magnitude of customer scores. The objective is to develop a strong customer base. The foundation of your customer health score is determined by the objective your team is aiming for using the customer success health score.

Customer Success 10

Customer Success Underperforming Technical Team Payment Solutions Payment Features 10

SmartKarrot

SEPTEMBER 23, 2022

To develop excellent customer experiences , consultants have worked hard to assist businesses in recognizing the magnitude of customer scores. The objective is to develop a strong customer base. The foundation of your customer health score is determined by the objective your team is aiming for using the customer success health score.

Customer Success 10

Customer Success Underperforming Technical Team Payment Solutions Payment Features 10

FastSpring

JANUARY 27, 2022

He then sent out a link to this page inside payment failure notification emails. Users could now forward the payment failure email to the right person, without that person having an Enchant account. Use the wealth of data you have on your customers to analyze your churn metrics. Vinay writes, “The benefit of this was huge!

Merchant Services 135

Merchant Services Payment Services SaaS Payments Payment Solutions 135

SaaStr

APRIL 23, 2019

Brex Co-Founder and CEO Henrique Dubugras will talk about what he’s learned building the fastest-growing B2B company. Learn what he did differently the second time around and the specific decisions he made to drive growth among B2B companies with Brex. We’re like, “We’re not going to go into this payments thing.”

Sales Hiring 162

Sales Hiring Sales Recruiting Scale Payment Methods 162

SmartKarrot

JULY 14, 2020

The B2B Tech world is booming with SaaS business models. You will only have to worry about the recurring payments, which is otherwise known as MRR, monthly recurring revenue. Lesser Price: As SaaS business models are distributed on a subscription basis, this eliminates the licensing fees involved in traditional software installs.

Business Model 10

Business Model B2B SaaS Payments Payment Features 10

Outseta

MARCH 18, 2019

Wes Bush is a SaaS marketer who has quickly developed a reputation as “the free trial vs. freemium guy.” So it's a really great way to build trust as well as find out if the solution is right for you or not. When does it make sense to ask for payment information upfront? Geoff Roberts: Good analogies.

Payment Methods 40

Payment Methods SaaS Payments Payments Payment Solutions 40

User Pilot

MAY 9, 2024

Develop educational content, like webinars or courses, to help users discover new use cases and features. Like a customer profile template or an in-app survey template. If users can’t see the product value and don’t know how to use it, there’s no way they can adopt it as a long-term solution. Jobs-to-be-done.

SaaS Payments 52

SaaS Payments Payment Services Onboarding Payment Solutions 52

SaaSOptics

MARCH 1, 2022

What makes finance teams throw up their hands and say, “I just need a tool that can do X!” finance teams are responsible for planning the financial roadmap of an organization and keeping everything in balance. So, where do point solutions fit into all this? . On the other hand, point solutions (QuickBooks, Xero, etc.)

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

Sales Hacker

MARCH 2, 2020

The New Solution Selling. B2B Is Really P2P. Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Sales Models and Fundamentals. Agile Selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

SaaStr

NOVEMBER 22, 2019

Before Optimizely, Travis spent 6 years at Salesforce in a number of sales roles including building the first Platform Sales team. What does Travis advise founders when it comes to uniting customer facing teams? * What metrics must you look for? Loving our podcast content? What aspects of CRO’s roles is Travis in favor of?

Underperforming Technical Team 166

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 166

SaaStr

AUGUST 12, 2022

Colin here, CEO of a startup, B2B SaaS, and raising a seed round right now. What are you seeing out there, is B2B even going to survive in the next two or three months of raise, we’re down to three months runway? But it sounds like the bad news is you’ve got a limited runway. Anybody else got one to ask? Colin: Yeah.

Scale 192

Scale SaaS Payments Scaling SaaS 192

SaaStr

NOVEMBER 21, 2019

Emilie Maret | Fellowship Team @ The Family. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. We are a purely B2B fund, focused on software and fintech. So if you’re a software founder in that stage, come talk to us.

New CTO 154

New CTO Sales Hiring B2C CTO Hire 154

GetUplift

DECEMBER 12, 2021

It’s a process that my team and I at GetUplift have used to 10x our clients’ conversion rates. I spent years researching the psychology behind purchase decisions and used that knowledge to develop a four step conversion optimization process deeply rooted in emotional marketing. The second thinking system is rational and calculated.

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

Sales Hacker

MAY 9, 2019

Once you understand how to create a fair compensation plan for your sales team, you can check out some examples: Sales Development Rep (SDR) Compensation Plan Example. It ties payment to the achievement of specific objectives that have been pre-determined and communicated to the employees that are on the incentive plan.

Compensation 103

Compensation Sales Hiring Development Team Review Sales Recruiting 103

SaaStr

OCTOBER 24, 2019

Jos White of Notion and Christian Lanng of Tradeshift team up to show you how to work within, and sometimes around, rules in the workplace. Tradeshift now… I’ll let Christian introduce himself but Tradeshift now is one of the biggest, if not the biggest, B2B SaaS company out of Europe, valuation well above a billion dollars.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

Baremetrics

NOVEMBER 9, 2021

Whether you’re an early-stage founder or you’ve built up an established B2B SaaS business, it's crucial to understand how valuations work and how you can prepare for an exit when the time is right for you. Develop a Full Marketing Strategy 2. But when valuing a business, it’s important not to get too hung up on any single metric.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

SaaStr

AUGUST 6, 2019

We have a background doing software and standards for trade, and we thought that there’s a massive opportunity in this space. ” So we wanted to create essentially … Well, you can probably describe it the easiest way as an anti-SAP of supply chains, something that was easy, simple, free to use, open, and easy to develop for.

Payment Solutions 154

Payment Solutions Payments Outsourcing Services SaaS Payments 154

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . Skills for SaaS Sales Team. 6 Essential skills for SaaS inside sales team to boost product’s sales. Focus: B2B Enterprise Sales.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. Recurring payments.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Intercom, Inc.

JANUARY 3, 2020

Despite huge growth and development over the last ten years, there’s also been some disappointments. What about software products that have characterized 2019? Emmet: So my job here is to run the Product Design team here in Dublin and London, and Figma clearly had the biggest impact on our team this year.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

ChurnZero

JANUARY 17, 2020

These tools have a profound impact on free ing up team member time.? . Take comfort in the fact that every CS team must start somewhere! Take comfort in the fact that every CS team must start somewhere! . Curious where your team should begin? Drew Jordan, Business Development, Gravyty . Jump to: .

SaaS Payments 72

SaaS Payments Payment Services Payments Underperforming Technical Team 72

SaaStr

MAY 27, 2020

We woke up February 2020 with a shock to the system and no idea what it would mean for our business. So we had a shock to the system with no idea what it actually meant. They don’t want to p**s off management teams that face dilution from down rounds. I don’t think we really know how bad things can be.

Technical Review 203

Technical Review Payment Services Payment Methods Development Team Review 203

OpenView Labs

MAY 29, 2020

Reduce upfront/adoption costs and offer flexible payment terms. And often the only thing standing between a deal and no deal is the financing or payment terms. Sometimes all that was needed to close the deal was allowing them to make most of the payments in the next fiscal year, with just a small down payment when the work started.

Payment Methods 54

Payment Methods Marketing Sales Hiring Advertising 54

SaaStr

JULY 8, 2020

When shelter in place started, the conversation we’ve had internally on our team is we have to think of ourselves as Navy SEALs, where we’re at base camp right now, and we’re going to train and we’re going to work on our playbooks and do our research. Personally, our team has been holding back a little bit.

Investment 167

Investment Technical Review Part-Time VPE Development Team Review 167

FastSpring

APRIL 30, 2024

If you’re selling your software, plugin, add-on, or other digital product for a one-time fee, you’re likely thinking about switching to a recurring subscription model. Are you looking for a merchant of record that will help you grow your subscription software business? We often see this in the software universe.

Subscription 149

Subscription Payment Features Payments Payment Solutions 149

SaaStr

MARCH 13, 2020

So at about 13, I set up an eBay business, and we actually used PayPal obviously to process all of the payments. And I guess this was somewhat foreshadowing because I’m now backed by David Saks who is the founding team there. Our team met with David just a few days after our initial conversation in San Francisco.

SaaS Payments 219

SaaS Payments Payment Methods Finance Payments 219