SaaStr
APRIL 23, 2021
Q: What are your thoughts on outsourcing customer support? There are certainly cons to traditional outsourced support vs. highly trained support that works right inside your company. Still awful. At least you know the vendor is there, but many of your customers will need more than just … a frustrating bot.
Stax
APRIL 18, 2024
Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. ISVs, or Independent Software Vendors, are businesses that develop and distribute software products to end-users. Consider Stax’s partner program.
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SaaStr
APRIL 21, 2023
If you outsource a firm or agency and dump cloned content on them and destroy your list, outbound won’t work for you. People are coming to do careful discovery, meet with vendors in person, and look at everything in the space before bringing budgeted and unbudgeted products into their company each year. You have to do the research.
Intercom, Inc.
FEBRUARY 26, 2018
Outsource Undifferentiated Heavy Lifting. Outsource undifferentiated heavy lifting. Since 2006 the era of “Everything as a service” has advanced quickly. Infrastructure as a service is now standard, as are Platform and Software as a service. Understand the potential consequences of outsourcing to young startups.
Kraftblick
SEPTEMBER 4, 2018
Today, almost all software outsourcing companies point to the advantage of low cost in marketing themselves, one way or another. We offer high-quality services. Fortunately for you, working with real business needs, not just cost-cutting, is a weak point for many software outsourcers. We are cheaper.
Baremetrics
DECEMBER 7, 2023
This helps you to: Reduce human error Override Quickbooks suggestion engine Human error is particularly prevalent with outsourced accountants without a bookkeeper dedicated to your company. What remains a problem is the engine grouping all expenses from the same vendor under one account. Here you add the vendor.
Intercom, Inc.
APRIL 19, 2018
I started at Amazon before they had Amazon Web Services (AWS) so I was lucky enough to see AWS born out of the guts of all of the great operations work done for the amazon.com retail website. When you come up the stack a little bit, even inside of AWS, we use a specific set of EC2 instances. Who do we outsource to?
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