Intercom, Inc.

DECEMBER 2, 2021

For the very first time, we’re releasing Engineer Chats , an internal podcast here at Intercom about all things engineering. Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going.

Engineering 178

Engineering Technical Review Systems Review Underperforming Technical Team 178

Intercom, Inc.

OCTOBER 1, 2020

If you’re setting out on your roadmap journey it’s important that it reflect the point of the journey that you’re on – having everyone in a startup of 5 or 6 sharing daily tasks each morning makes sense as they work together to build a feature but in a larger company it’s a recipe for chaos.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

If you’re setting out on your roadmap journey it’s important that it reflect the point of the journey that you’re on – having everyone in a startup of 5 or 6 sharing daily tasks each morning makes sense as they work together to build a feature but in a larger company it’s a recipe for chaos.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

SaaStr

JULY 20, 2021

It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares. 3D graphics engines throughout middle school and high school. It’s brutal.

Underperforming Technical Team 239

Underperforming Technical Team Sales Hiring AWS Business Model 239

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Retail was mentioned twice, that’s it, and AWS was mentioned 78 times, so it’s probably not surprising that they’re doing this.

Cloud 100

Cloud Scale AWS Machine Learning 100

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? So everything you do at a startup you’re treating it like an experiment, right? More along the lines of Fortune 500 companies.

Underperforming Technical Team 156

Underperforming Technical Team Sales Hiring compliance SMB 156

SaaStr

MAY 15, 2020

Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process?

Sales Hiring 200

Sales Hiring Scale Technical Review Outsourcing Services 200

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. We develop a search API to help any developer to have a very good search in their application. So today we are a distributed team. Of course, behind this product, we have a super strong team.

Scale 127

Scale Scaling CTO Hire Part-Time VPE 127

SaaStr

JUNE 15, 2021

Twilio is a cloud communications platform that allows software developers to embed communications into the apps that they’re building. He said, “I feel so bad. Jeff : I felt really bad, because you plan way ahead. For real, why is the developer market bigger today? He’s the only CEO that ever called.

Scale 292

Scale Underperforming Technical Team Engineering Wireless 292

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. The second constituent there is the developer. Why do developers love SaaS products? Want to know what to expect at SaaStr Europa? MRR, obviously.

SaaS Payments 229

SaaS Payments Metrics Payment Methods Scale 229

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

JUNE 1, 2021

Turns out a founding team of six MBAs creating a full suite of products sold solely to SMBs can become a multi-million dollar public company in nine years – and continue growing rapidly ($77.6 million in 2013 to $115.9 million in 2014.). A couple of quick notes of warning. This is what we did. Wasn’t that awesome.

Part-Time VPE 219

Part-Time VPE Technical Cofounder CTO Hire New CTO 219

Neil Patel

FEBRUARY 5, 2021

In the event that there is an issue, it’s resolved quickly by the managed WordPress hosting support team. 1 – WP Engine — The Best Overall Managed WordPress Hosting. . #1 1 – WP Engine — The Best Overall Managed WordPress Hosting. WP Engine has a reputation for “just handling” issues.

Management 137

Management Technical Review Outsourced Development Engineering 137

Sales Hacker

SEPTEMBER 29, 2020

They sell that product to general councils, operations teams, and deal desks. They sell that product to general councils, operations teams, and deal desks. Keep the promise of sales enablement and keep your team doing what they do best, which is winning. Welcome to the Sales Hacker podcast.

Scale 107

Scale CTO Hire Scaling CTO Coach 107

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. We’re excited to have on the show today, a luminary and one of the most dynamic tech startup CEOs out there, and the CEO and co-founder of a company called QuotaPath. So this is his second startup. I actually began my startup career in Austin.

VP of Engineering 75

VP of Engineering Scale Development Team Review Technical Review 75

All that Saas

DECEMBER 24, 2021

Startups with 1-25 employees or less than 30 expense reports per month. Customer Advisory Group for feature suggestions and direct facetime with the Product and Engineering teams with priority access to features and planned deployments. Fyle has devised a system for payments, which our whole team found very helpful.

Software Review 52

Software Review Systems Review Technical Review Payment Services 52

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). This begs the question: how much room is left for emerging startups? The median growth rate of startups with $1-2.5M They aren’t alone.

Scale 70

Scale Startup Technical Review Software Review 70

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). This begs the question: how much room is left for emerging startups? The median growth rate of startups with $1-2.5M They aren’t alone.

Scale 51

Scale Startup Technical Review Software Review 51

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). This begs the question: how much room is left for emerging startups? The median growth rate of startups with $1-2.5M They aren’t alone.

Scale 40

Scale Startup Technical Review Software Review 40

SaaStr

JULY 29, 2020

So we’re really proud of that and our whole team is really proud of that. And one thing that’s been really cool starting the company 10 years ago in an economic downturn to today, about six months ago Matthew and I and our team took the company public on the New York Stock Exchange. Michelle: That’s exactly right.

Sales Hiring 171

Sales Hiring Outsourcing Services Scale Sales Recruiting 171

Intercom, Inc.

MARCH 11, 2019

To move quickly towards a mission, the core attributes of product teams –strategy, design and engineering – need to be well aligned. I gave a talk at Building Intercom on alignment as a key quality of a great product team. Startups, they’re a bit crazy, right? Startups, they’re a bit crazy, right?

Underperforming Technical Team 160

Underperforming Technical Team Engineering Startup AWS 160

SaaStr

OCTOBER 25, 2019

276: Liat Bycel is VP of Customer Engagement @ Airtable, the startup that works like a spreadsheet but gives you the power to organise anything. Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year.

Sales Hiring 107

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 107

SaaStr

JULY 10, 2020

I’ve held a bunch of technology leadership roles in startups, in rocket ships and turnarounds, including about 10 years at Google, and just over three years leading efforts at Evernote. ” And invest your team’s time and energy to say, “Hey, if this, then that. And what’s the best case?

Scale 188

Scale Sales Hiring Pricing Sales Recruiting 188