Why It’s Year 3 When You Lose Your Customers
SaaStr
AUGUST 15, 2020
Recently I was catching up with a good friend who used to be CEO of an enterprise-y SaaS social networking company — and the usage and engagement numbers of his business were just awful. Engagement Metrics are often low but (x) it’s already in the budget, and (y) what do you expect, we finally just deployed?
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