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Expert tips to unlock business growth with customer success operations

Totango

Christina started the conversation by sharing how, for CDK – a software solutions provider that helps automotive dealerships improve customer experience – data visibility and understanding how their products deliver business outcomes for their customers continue to be the main challenges for her team.

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Seize the Opportunity: How ETF Approvals Signal a Golden Era for Crypto-Savvy Merchants

BitPay

The approval and launch of these Bitcoin ETFs offer investors a wide variety of options for investing in Bitcoin in ETF form. Spending is especially prevalent in high AOV segments like Automotive, Luxury Goods, Jewelry and Watches, Travel, and Precious Metals. BlackRock and Fidelity led in trading volume among the new issuers.

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5 Ways to Use Ringless Voicemail

Neil Patel

Ringless voicemails can speed up your sales process, scale your outreach, and give your sales team more time to invest in qualified leads. Once you consider all the ways you’d like to reach out to engage your customers, you’ll likely find plenty of outreach opportunities where ringless technology could make a difference in your business.

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The Guide to AI in Customer Experience

SmartKarrot

In this blog, we’ll explain why companies invest in AI and its uses in customer experience. Chatbots, for example, are precisely programmed for various customer-engagement scenarios like simulating human communications and provide instant, personalized responses. Customer Engagement through voice, visual, and text.

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Demand-Side Platform vs Ad Network: Which One Is Better For Media Buying?

The Marketing & Growth Hacking Publication

In 2018 the US invested over $39 billion into programmatic ads which is 81.5% With ad networks, the media buyer doesn’t invest much time in the technical setup or everyday optimization as everything is already done for him (or her), but these services are not free. Automate your Twitter sharing to increase engagement.

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10 Inspiring B2B Loyalty Program Examples from Successful Companies

SmartKarrot

This is a key reason businesses should invest in building customer loyalty, and loyalty programs help. To handle the heavy competition in the market, TRW started its B2B loyalty program ‘Automotive Diamonds,’ targeting workshops across Europe. It had launched a B2B rewards program to engage its partners. Reserve money.

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How to Make the Whole World Love Your Product from Bevy, Atlassian, Salesforce and Slack (Video + Transcript)

SaaStr

Director of Customer Engagement, Leslie Lee, Salesforce VP of Community Erica Kuhl and Slack Developer Marketing Manager Elizabeth Kinsey for a session on building communities. Director of Customer Engagement @ Atlassian, Erica Kuhl, VP of Community @ Salesforce. Join Derek Anderson, Co-Founder of Bevy alongside Atlassian Sr.