Stax

AUGUST 22, 2024

Digital payments are increasingly becoming the norm. According to Forrester’s data, digital payments are the most used payment method today, with 69% of American adults using them to make payments online. Businesses must therefore adapt and be able to accept such payments.

Merchant Services 88

Merchant Services Payment Services Payfac SaaS Payments 88

Baremetrics

AUGUST 17, 2021

A customer could stop using your service for one or more reasons, whether it’s a one-time customer or a loyal customer. There are several ways to measure attrition, and the process differs depending on the type of business. This is the first step in saying goodbye to declined payments. How do you measure customer attrition?

Artificial Intelligence 95

Artificial Intelligence Payments SaaS Payments Payment Services 95

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. But not all SaaS products are alike. Other types of SaaS are relevant only to companies in specific industries.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. How to calculate this metric and what’s the average SaaS churn rate?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Subscription Flow

AUGUST 6, 2024

Artificial Intelligence or AI has been an industry-wide transformative force. Working with large quantities of data, AI can help improve company performance by offering accurate trend predictions. In the SaaS industry AI exists primarily in the form of support chatbots. What is AI Customer Support?

Customer Support 52

Customer Support SaaS Payments Artificial Intelligence AI 52

User Pilot

MAY 8, 2023

Userpilot’s State of SaaS Onboarding 2023 has just landed and we’re sharing the key insights. Frictionless sign-up flows reduce time to value, so eliminate unnecessary steps, collect only key user details, and consider enabling SSO and delaying email confirmations. Fasten your seatbelts and let’s get right to it!

Onboarding 97

Onboarding SaaS Payments Trends Payment Methods 97

Stax

JUNE 18, 2024

In a subscription business model, customers pay a recurring fee in exchange for a product or service. This could be a subscription box, a SaaS (Software as a Service) product, or even just a streaming platform like Netflix. In fact, 70% of customers now expect websites to include a self-service function.

Payment Features 88

Payment Features Payment Solutions Payment Services Payments 88

User Pilot

MARCH 17, 2023

How do you perform a customer churn analysis that gives you the necessary insights to boost retention and grow your SaaS business ? Plus, learn four efficient strategies to lower your churn rate. Use machine learning tools , such as Amplitude, to identify high risk customers who are likely to churn. Revenue churn.

Churn 98

Churn SaaS Payments Payment Solutions Customer Lifetime Value 98

SaaStr

NOVEMBER 7, 2019

Romain Huet : See how you can turn like a SaaS business, or a core product you have and make it a very successful developer platform. Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? Let’s start with our five key steps.

Payments 173

Payments Merchant Services Payment Solutions Payment Services 173

User Pilot

MAY 9, 2024

TL;DR Amplitude Analytics is a product analytics platform best known for its superb event-tracking and digital analytics capabilities used in conversion optimization and customer retention. Heap is a digital analytics platform with tools that facilitate digital experiences, user journeys, conversions, feedback, retention, and other tools.

Payment Services 105

Payment Services Payments Payment Solutions SaaS Payments 105

Chart Mogul

MARCH 30, 2020

How do you manage the process of accepting money from your customers? This guide serves as a comprehensive overview of the options available for SaaS businesses. In this guide, we’re going to teach you what you need to know about SaaS billing systems and how to choose them. Payment gateway.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

User Pilot

FEBRUARY 28, 2024

These tools help with improving retention, enhancing the user experience , and making data-driven decisions. helps with high-touch marketing through social media campaigns and gives insights to improve the buying process. GetResponse enables email campaign tracking and simplifies connecting with potential customers.

Payment Solutions 105

Payment Solutions Data Analysis Software Review SaaS Payments 105

Subscription Flow

DECEMBER 12, 2023

In this article, we are going to go into details so that the best CRM for B2B SaaS can be found. Dynamics of SaaS Businesses Companies are more conscious when they are looking for CRMs for SaaS companies. Coming towards another very important factor that changes the scenario for SaaS companies is the customer retention rate.

SaaS Payments 59

SaaS Payments Payment Services Scale Payment Solutions 59

ProfitWell

SEPTEMBER 10, 2020

The SaaS industry is growing fast, but if you want to be one of the companies contributing to that trend, you'll need to know the secrets of successful SaaS businesses. In this post, we'll lay out a SaaS growth blueprint. In this post, we'll lay out a SaaS growth blueprint. SaaS growth is looking strong.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

Totango

SEPTEMBER 22, 2022

SaaS Tools to Jumpstart Your Business Growth: Five Essential Apps. Software-as-a-Service ( SaaS ) tools automate your business functions, fueling your growth by increasing efficiency. This promotes higher customer satisfaction and retention, elevating sales and increasing revenue. What Are SaaS Tools?

SaaS Payments 71

SaaS Payments Scale Payments Payment Solutions 71

User Pilot

JULY 21, 2024

This guide will introduce you to the best resources available for retention specialists, providing you with a curated selection of valuable materials to enhance your skills and knowledge. To excel as a retention specialist, utilize resources like books, webinars, blogs, and podcasts on customer success, churn reduction, and user engagement.

Retention 52

Retention Payments Payment Methods Payment Services 52

User Pilot

JULY 11, 2024

Starting a career as a retention specialist requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for retention specialists, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Retention 52

Retention Sales Hiring Payment Methods Payments 52

User Pilot

JULY 28, 2024

Understanding the salary landscape for retention specialists is crucial whether you’re entering the field or looking to advance your career. TL;DR A retention specialist , also known as a customer retention specialist, is basically a customer advocate within a company. Let’s get started! Let’s get started!

Retention 52

Retention Development Team Review Sales Hiring Software Review 52

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. What is SaaS?

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

JULY 20, 2024

Embarking on a career as a retention specialist involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful retention specialist. Learning the tools essential for the role is also essential. Let’s dive in!

Retention 52

Retention Payment Methods Payment Solutions Payments 52

CustomerSuccessBox

MARCH 23, 2022

“You cannot buy engagement, you have to build engagement” Whether or not your SaaS company provides huge customer success, it is substantial that a customer engagement model oversees proactive engagement with clients. In this blog, we will cover the distinctive engagement approaches across onboarding and retention.

SaaS Payments 52

SaaS Payments Payment Methods Engagement Payment Solutions 52

Natalia Luneva

APRIL 22, 2025

Becoming a payment facilitator can really boost your business’s earnings. It also lets you handle customer payments more directly. Plus, it makes payment processing smoother for your customers. Knowing these steps will help you to successfully move through this complex process.

Merchant Services 40

Merchant Services Payment Services Payfac SaaS Payments 40

SaaStr

SEPTEMBER 13, 2020

Another collection of their customers actually turned their kitchens into service offerings. They’re facilitating virtual schooling, they’re helping governments organize. Really, cloud absorbs hardware, software and services. Because more and more hardware is becoming soft. We call that a second act.

Sales Hiring 233

Sales Hiring Scale Payments Cloud 233

User Pilot

JANUARY 15, 2021

The Best Product Analytics Tools for SaaS. Speaking of which: why not learn how to boost your feature adoption with our Product Adoption School? Product analytics is the process by which you collect, inspect and analyze data about users’ interactions with your product. Better to ask: how do I set the right KPIs for my SaaS?

SaaS Payments 90

SaaS Payments Payment Solutions Payments Underperforming Technical Team 90

Chart Mogul

MARCH 30, 2020

How do you manage the process of accepting money from your customers? This guide serves as a comprehensive overview of the options available for SaaS businesses. In this guide, we’re going to teach you what you need to know about SaaS billing systems and how to choose them. Payment gateway.

Payment Solutions 52

Payment Solutions Merchant Services Payment Features SaaS Payments 52

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. However, the subscription business model cant survive if you keep on acquiring new custo mers but the old ones keep on walking away. How to calculate this metric and whats the average SaaS churn rate?

SaaS Payments 52

SaaS Payments Payment Methods Churn Payment Services 52

Natalia Luneva

APRIL 24, 2025

Stripe Connect is a comprehensive payment processing solution designed to cater to the unique needs of platforms and marketplaces. As a part of the broader Stripe suite, it facilitates digital transactions and enables businesses to accept credit card payments and manage complex money flows. What is Stripe Connect?

Stripe Connect 40

Stripe Connect Merchant Services Payment Services Payments 40

BrightBack

JANUARY 17, 2022

But in practice, being best-in-class at digital retention is a key challenge for most startups and enterprises, as it requires significant engineering to connect 3 to 5 systems of record (e.g. In an ideal world, it should be easier and more affordable to retain existing customers than acquire new ones.

Payment Methods 59

Payment Methods Payments Payment Features Payment Services 59

ProfitWell

JUNE 15, 2020

While artificial intelligence (AI) is projected to grow 176% over the next two years, marketers need to balance personalization with privacy. Many of these metrics are intersectional with B2B and SaaS because they reveal important data all businesses need to know. Net Revenue Retention. Feedback is crucial for retention.

Payment Methods 76

Payment Methods Merchant Services Customer Lifetime Value Payments 76

How To Buy Saas

APRIL 4, 2023

Conversational chatbots use artificial intelligence (AI) and natural language processing (NLP) to understand and respond to user inputs in a more human-like way. Chatbots can also use natural language processing (NLP) to understand and respond to user input, making the conversation feel more like a human interaction.

Payment Methods 52

Payment Methods Payment Services Payment Solutions Payments 52

Unbounce

MAY 6, 2024

Your USP is the sizzle—the product or service you’re selling is the steak. They stick around because of a powerful above-the-fold section and love what they see about your product or service. He’s a self-proclaimed spreadsheet nerd by day, volunteer soccer coach on weekends, and wannabe fantasy football expert every fall.

Payment Methods 59

Payment Methods Strategy Payment Services SaaS Payments 59

ProfitWell

AUGUST 8, 2019

But pricing optimization tools like Price Intelligently make the process much faster and easier than ever before. Machine learning outputs. Subscription lifetime value and churn data (for subscription business models). Information used in price optimization includes things like: Customer survey data. Inventories.

Pricing 40

Pricing SaaS Payments Payment Services Payment Methods 40