Intercom, Inc.

JULY 19, 2021

Teams that benefit: Sales, marketing. With messenger-based conversational support, you can use customizable bots and automation to seamlessly capture and learn qualifying information about your customer’s query upfront, before your support team even gets involved. Teams that benefit: Sales, marketing, customer success.

Underperforming Technical Team 129

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 129

SaaStr

SEPTEMBER 13, 2020

They started in the point of sale market, and then as the company scaled, they rolled out new value props and modules for payroll, or Toast capital, or ways to manage your employee base. This is really founder-led sales. Byron gave a great example with Toast, one of my favorite portfolio companies. That’s your CAC.

Sales Hiring 230

Sales Hiring Scale Payments Cloud 230

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. Each provides their perspective, lessons learned and pro tips along the way. So we decided to take you to know three specific topics which are hiring, culture and sales.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Company Culture 120

Sales Hacker

MAY 31, 2018

The business case for sales development is built on flawless logic and verified by market data. The more time your closers spend taking moonshots, the less sales they actually make. That’s why the fastest growing B2B brands on the planet also run the largest and most sophisticated sales development teams in their class.

Sales Recruiting 60

Sales Recruiting Development Social Media Sales 60

ProfitWell

DECEMBER 4, 2019

Artificial intelligence has been one of the primary growth areas in SaaS during the late 2010s, and no company exemplifies the potential of that field more strongly than Chorus.ai. Chorus is a leading conversation intelligence platform for sales teams. companies like Zoom, Adobe, Asana, and Segment. Thrive TRM.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Sales Hacker

SEPTEMBER 15, 2020

Today on the show, we’ve got Brian Litvack, the first person that ever hired me as a sales consultant and my fast friend. Subscribe to the Sales Hacker Podcast. Key lessons learned in 10 years of top leadership [12:23]. At the moment, sales enablement is easy. The result, more sales meetings. We’re on iTunes.

Leadership 72

Leadership Payments Scale Payment Methods 72

SaaStr

AUGUST 20, 2019

We were signing up hundreds of new paying customers every month with five sales reps. Sameer Dhokalia: There’s this huge adjacent market that leveraged all the things that SendGrid got very good at over the preceding five years, over its first five years. How did you take away from the business and actually spend time recruiting?

Scale 153

Scale Acquisition Scaling Sales Hiring 153

ProfitWell

OCTOBER 1, 2019

Plus, Recurly raises dough, Medium talks product marketing, and Beyond Pricing helps the common folk make a buck. Recurly—provider of enterprise-class subscription billing management for thousands of businesses worldwide—raises $19.5 million to boost subscription revenue with machine learning. Translation, please?

Technical Review 40

Technical Review Sales Recruiting Airlines Subscription 40

SaaStr

NOVEMBER 28, 2019

Product-market fit has been really important. And so again we would just have added to more kind of friction in the sales cycle and there was a whole video long sales cycle. Felix : So that’s when you start to actually get, get more customers, get them more, reputable, repeatability and kind of proving the market.

Sales Hiring 190

Sales Hiring Scale Sales Recruiting Government 190

SaaStr

AUGUST 13, 2019

You have actually found great product market fit and you are looking to go upstream. But it’s also undeniable that going up market means your company will get pulled. You may actually need to build a sales team that can serve up market. So the path of market is treacherous. Congratulations.

Scale 172

Scale Sales Hiring SaaS Sales Recruiting 172

Sales Hacker

MAY 27, 2025

Like first and foremost, you’re trying to find product market fit. That changed very quickly and, you know, software became a service and then you got infrastructure and platform as a service, you know, and now you have large language models that everyone has access to.

AI Search 66

AI Search Technical Review AI Scale 66

Sales Hacker

NOVEMBER 10, 2020

Subscribe to the Sales Hacker Podcast. If RFPs are slowing down your sales team, you need to check out Loopio. Outreach revolutionizes customer engagement by moving away from siloed conversations to a streamlined and customer-centric journey, leveraging the next generation of artificial intelligence. We’re on iTunes.

VP of Engineering 100

VP of Engineering Scale Development Team Review Technical Review 100

SaaStr

MARCH 1, 2019

What time frame from SAL to closed lead suggests product market fit? What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? What’s your thinking on that?

Scale 166

Scale SMB Sales Recruiting Sales Hiring 166

SaaStr

JANUARY 3, 2020

What time frame from SAL to closed lead suggests product market fit? What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Should sales commission be paid on renewals?

SMB 31

SMB Sales Recruiting Sales Hiring Scale 31

SaaStr

FEBRUARY 21, 2020

* What does David believe is the crucial step missing in B2B when it comes to finding product market fit? How does David think about scaling sales teams? How does one know when is the right time to hire your first sales reps? How does one know when is the right time to hire your first sales reps?

Scale 215

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 215