Subscription Flow

APRIL 1, 2024

A merchant of record for digital products is the legal body permitted to handle client payments for digital goods and services as companies negotiate the intricacies of online commerce. Read more: Optimizing Cross-border Trade: Merchant of Record for SaaS Companies What are the digital products you may need a merchant of record for?

Merchant Services 84

Merchant Services Payment Services SaaS Payments Payment Methods 84

User Pilot

MARCH 23, 2023

What are the reasons for customer churn in SaaS? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them. moment faster. #3:

SaaS Payments 89

SaaS Payments Churn Underperforming Technical Team Payment Methods 89

Baremetrics

SEPTEMBER 14, 2021

This article will dive into the main principles of accounting for SaaS. The Baremetrics blog has a ton of articles about accounting, so be sure to check out some of our other favorites! What Makes SaaS Accounting Different from Traditional Accounting? can drive massive swings in cash flow.

SaaS Payments 93

SaaS Payments Payment Services Payments Payment Features 93

Subscription Flow

DECEMBER 25, 2023

Since its introduction, the SaaS business model has grown in popularity and transformed many industries. Why are SaaS software adoption rates among businesses so high? These features make it easier for SaaS users to scale their businesses as they expand and help them run more productive businesses.

Payments 52

Payments SaaS Payments Payment Solutions Trends 52

Chart Mogul

MARCH 30, 2020

So you're building an awesome subscription business — great! How do you manage the process of accepting money from your customers? This guide serves as a comprehensive overview of the options available for SaaS businesses. Billing is the lifeline of your subscription business. Subscription management platform (optional).

Payment Solutions 52

Payment Solutions Merchant Services Payment Features SaaS Payments 52

Baremetrics

MARCH 7, 2021

Read what you should know about subscription management and why it is important in recent times! Many products and services online are beginning to adopt subscription-based systems for their billing processes. Check-out our Blog and get your free Baremetrics trial today! 1 What is Subscription Management?

Payment Features 45

Payment Features Merchant Services Payment Methods Payment Solutions 45

Baremetrics

MARCH 15, 2021

Chargebee and Chargify have several features that make invoicing workflows easier for small businesses and startups. This article takes a closer look at these two platforms and how they can work for your business. Chargify directly handles billing and invoicing of your customers, with a focus on B2B SaaS transactions.

Payment Features 59

Payment Features Payments Payment Services SaaS Payments 59

User Pilot

DECEMBER 19, 2023

SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth.

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SaaS Payments Management Customer Lifetime Value SaaS 78

User Pilot

JUNE 19, 2023

There’s no magic number when it comes to conversions, but knowing B2B SaaS funnel conversion benchmarks can benefit any SaaS product manager. In this article, we will discuss the most common B2B SaaS conversion rate metrics and their benchmarks. Education-related SaaS platforms come second with 7.5%

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Benchmarks B2B SaaS Payments Payment Methods 92

Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

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SaaS Payments Payment Services Payments SaaS 128

User Pilot

JANUARY 26, 2023

Send payment reminders both through email and in-app to prevent involuntary churn. Net Promoter Score system The Net Promoter Score (NPS) is a CX metric to track customer loyalty by asking users how likely they are to recommend your product or service to others on a scale of 0 to 10. Celebrate customer success with gamification.

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SaaS Payments Payment Solutions Metrics Payment Methods 94

User Pilot

MAY 8, 2024

If you’re in such a tight spot or want to prevent getting there, this article can help. Deliver exceptional customer support using AI and self-service resources. Educate customers with resources in multiple formats like blogs, webinars , or videos. And it’ll be increasingly harder to acquire new ones. Let’s get to it.

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SaaS Payments Payment Solutions Payment Services Payments 90

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. What Amazon Web Services and Twilio Get Right.

AWS 98

AWS Payment Services SaaS Payments Payments 98

User Pilot

DECEMBER 1, 2021

When working with SaaS products, a constant task you’ll find yourself obsessed with is how to increase user adoption. In this blog post, we’re going to learn 7 tested user adoption strategies for SaaS companies including real-life examples. Churn is the enemy of SaaS businesses. Let’s get started!

SaaS Payments 94

SaaS Payments Payment Solutions Payment Services Payment Features 94

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. How to calculate this metric and what’s the average SaaS churn rate?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

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SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

FastSpring

NOVEMBER 3, 2021

For example, not long ago, we were migrating the subscriptions of a new customer into our system. This process is normally straightforward, but in this case, we ran into a delay. Rather than frustrating our new customer with a delay, we simply looked up how many rebills they had to process in the next few days.

Merchant Services 147

Merchant Services B2B Payment Solutions SaaS Payments 147

Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. First, we’ll review what contract renewal is and what it means to automate the process.

Outsourced Development 94

Outsourced Development Payment Services Payment Solutions Retention 94

User Pilot

JULY 20, 2023

In this article, we review different ways to identify potential churn and deal with it. Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. Bad customer service. Provide proactive customer service. Poor onboarding.

Churn 80

Churn SaaS Payments Payment Solutions Payments 80

OPEXEngine

MAY 3, 2022

This SaaS metric is defined as the sum of Deferred Revenue and Backlog. Deferred Revenue for SaaS companies is the contractual obligation to deliver the SaaS product for the period invoiced. More specifically, RPO is the sum of the invoiced amount and the future amounts not yet invoiced for a contract with a customer.

Deferred Revenue 59

Deferred Revenue Metrics SaaS Payments Payment Features 59

Baremetrics

MAY 4, 2020

When most SaaS companies talk about reducing churn, they’re usually referring to voluntary churn. The customers who actively cancel their subscription. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. I’m talking about involuntary churn.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

User Pilot

DECEMBER 3, 2022

In this article, we’ll explore the following: What the customer lifecycle is and why it’s important. The next stage is acquisition, where customers sign up for a product or service for the first time. In SaaS, this is usually the moment they start a free trial or freemium plan. This all leads to a purchase decision.

SaaS Payments 91

SaaS Payments Payment Solutions Software Review Payment Services 91

OPEXEngine

AUGUST 17, 2021

If you’ve underestimated the importance of financial operations for both the short and long-term success of your SaaS business, you’re not alone. With the explosive growth of the SaaS business model impacting businesses worldwide, many are navigating SaaS financial operations and subscription management for the first time.

Payment Services 52

Payment Services B2B SaaS Payments Payments 52

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. Touchpoints also include occasions when clients interact with your software app in a SaaS context. Customer service.

B2B 116

B2B Payment Methods Payments SaaS Payments 116

User Pilot

JULY 24, 2023

What is SaaS marketing? We’re all familiar with the basics of SaaS product marketing such as attracting users to a SaaS product with a subscription business model. That said, there are key differences between a SaaS marketing strategy and standard digital marketing. Offering self-service support.

SaaS Payments 67

SaaS Payments Marketing Payment Solutions SaaS 67

User Pilot

JUNE 30, 2023

Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. Let’s dive in!

AI Search 92

AI Search AI Payment Solutions ChatGPT 92

User Pilot

JUNE 8, 2023

As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. Userpilot is a product growth platform that enables comprehensive event data tracking and analysis.

SaaS Payments 80

SaaS Payments Data Payment Solutions Payments 80

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

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Pricing SaaS Payments Payments SaaS 135

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? This article answers that and more. Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is the purpose of customer acquisition in SaaS?

Acquisition 88

Acquisition SaaS Payments Payment Methods Metrics 88

Totango

NOVEMBER 15, 2021

Subscription billing is the lifeblood of SaaS revenue. Billing apps help you automate processes such as offering quotes, creating recurring subscriptions, collecting bills, tracking payments and tracking subscription analytics. It automates billing, collection, and real-time recognition of payments.

Payment Solutions 111

Payment Solutions Payments Customer Success Payment Methods 111

OPEXEngine

NOVEMBER 8, 2022

Usually, customer churn rate is every SaaS company’s worst enemy. But in this article, we’re going to show you how to not only deal with churn effectively but also how you can use your customer churn data as a valuable tool to build your business. Automate your renewal process. Spot and act on usage trends.

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

OPEXEngine

NOVEMBER 8, 2022

Usually, customer churn rate is every SaaS company’s worst enemy. But in this article, we’re going to show you how to not only deal with churn effectively but also how you can use your customer churn data as a valuable tool to build your business. Automate your renewal process. Spot and act on usage trends.

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. What is a SaaS business model?

Sales Hiring 91

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 91

OPEXEngine

FEBRUARY 1, 2022

When it comes to IPOs, 2021 was an excellent year for SaaS companies. Accelerated digital transformation across industries put SaaS companies firmly on the hypergrowth path. According to Gartner , the SaaS industry has grown from $35 billion in 2015 to $145 billion in 2021. Focus on a multi-year horizon.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

Baremetrics

SEPTEMBER 26, 2021

There might not be an industry more addicted to its metrics than SaaS, and there is good reason for it. Coming from data and engineering backgrounds, most SaaS founders know that good decisions require good data, and great decisions require as much good data as you can find. But how many SaaS financial metrics are you really tracking?

Metrics 95

Metrics SaaS Payments SaaS Customer Lifetime Value 95

Totango

SEPTEMBER 22, 2022

SaaS Tools to Jumpstart Your Business Growth: Five Essential Apps. Software-as-a-Service ( SaaS ) tools automate your business functions, fueling your growth by increasing efficiency. Here we’ll guide you through the essential SaaS tools you need for business growth. What Are SaaS Tools? Payment processing.

SaaS Payments 71

SaaS Payments Scale Payments Payment Solutions 71

User Pilot

JULY 4, 2023

Are you in need of credible Typeform alternatives for your SaaS website? In this article, we’ll consider the 12 best Typeform alternatives for SaaS businesses. In this article, we’ll consider the 12 best Typeform alternatives for SaaS businesses. Let’s begin!

Payments 69

Payments Payment Methods SaaS Payments Payment Solutions 69