SaaStr

JULY 12, 2022

You have to create a repeatable process if you’re going to scale up the sales team. The Number One Job of a VP Sales is Recruiting a Great Team. But let’s step back a minute, you’ve got three reps on your team already, doing whatever revenue, four, and you want to triple your revenue. Whatever you do, hire two.

Sales Hiring 258

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 258

SaaStr

MARCH 20, 2019

What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How has Jeff seen his original thesis for “developer first” evolve and change with time? What does truly special customer experience look like in the developer first model? * Three developers: Tim, Isaac, Jose.

Underperforming Technical Team 122

Underperforming Technical Team Development Software New CTO 122

Intercom, Inc.

JUNE 6, 2019

For instance, many teams build apps on Intercom so users can leverage their workflows and services within our live chat Messenger and messages. So I wanted to hear why that strategy makes sense for MadKudu and his advice for other teams thinking about building apps for their product. Short on time? Here are a few quick takeaways.

Scale 190

Scale Branding Underperforming Technical Team Enterprise 190

User Pilot

FEBRUARY 27, 2023

TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions. 4) Ability to analyze the results – both quantitative and qualitative.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

Sales Hacker

AUGUST 18, 2020

If you missed episode 122, check it out here: Tips for Building a Diverse Team of High-Quality Salespeople with Wesley Ulysse. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement and help carry the load to help keep your team doing what they do best, winning. We’re on iTunes.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Intercom, Inc.

NOVEMBER 25, 2021

He’s also a keynote speaker and CX expert with over 20 years of experience in the field, having led teams in social media, marketing, and customer experience at companies such as Humana, McDonald’s, and Discover. It hardly matters how many customers you sign if you keep losing them a few months later. They say, ‘Look at us.

Payment Methods 206

Payment Methods Scale Social Media Airlines 206

User Pilot

FEBRUARY 27, 2023

You can use survey templates out of the box, customize them to fit your brand and UI, and trigger them contextually using segmentation. Uncover weak spots of your product and bottlenecks that disturb the customer journey. Customize the surveys so they are aligned with your brand and match the interface of your app.

Software Review 52

Software Review Technical Review Onboarding Underperforming Technical Team 52

User Pilot

MARCH 15, 2023

Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage. Rather than reinventing the wheel, your developers should prioritize their efforts around enhancing your software – making it faster or more visually appealing – and regularly shipping updates that delight your customers.

Software Review 52

Software Review Technical Review Onboarding Systems Review 52

User Pilot

FEBRUARY 23, 2023

Uncover weak spots of your product and bottlenecks that disturb the customer journey. There are several reasons why you may need one: Collecting customer feedback should be a standard procedure for any product team. Customize the surveys so they are aligned with your brand and match the interface of your app.

Software Review 52

Software Review Onboarding Underperforming Technical Team Pricing 52

User Pilot

FEBRUARY 21, 2023

Applying product-led growth practices also reduces your customer support and success costs – as your agents don’t need to reply to the same repetitive questions over and over again, and can replace them with reactive tooltips themselves without any help from the developers. Building a product tour in Appcues is relatively easy.

Software Review 52

Software Review Onboarding Technical Review Underperforming Technical Team 52

User Pilot

FEBRUARY 21, 2023

Utilize survey templates out of the box, customize them to match your brand and UI, and trigger them contextually. Collecting customer feedback should be a standard procedure for any product team. It helps keep teams aligned with the shared feature-planning guide. Not what you were expecting? Get a Demo to see it in action.

Software Review 52

Software Review Technical Review Onboarding Systems Review 52

SaaStr

JULY 1, 2020

She manages a huge global team. It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? Sam will have a lot of interesting perspectives on how he manages his team through these times. Four, people in the sale? Jason Lemkin: None.

Merchant Services 177

Merchant Services Scale Sales Recruiting Sales 177

SaaStr

AUGUST 22, 2020

And so, when thinking about yesterday’s workplace, which is really important to touch on before we get into the future workplace, you have built workplaces for some of the most iconic brands in the world; Pinterest, Zynga, Tesla, what has been your experience? What have you learned from building yesterday’s workplace?

Sales Recruiting 147

Sales Recruiting Cloud CTO Hire Scale 147

Intercom, Inc.

OCTOBER 24, 2019

Here are five quick takeaways: When evaluating clients, the biggest thing Bailey and her team look for is whether the organization is willing to give up control. Find the people who are 10-out-of-10 passionate about your product or service , because they will evangelize your brand more powerfully than you can do alone.

Underperforming Technical Team 116

Underperforming Technical Team Interviewing Marketplace as a Service Investment 116

SaaStr

JULY 10, 2020

I have seen my fair share of storms and or crises from the early days of the dot-com boom and bust to 2008, 2009 crisis and then having a front row seat at some of these turnarounds at iconic brands like Evernote, and more recently on the board at Gap, which is undergoing its own transformation. And what’s the best case?

Scale 186

Scale Sales Hiring Pricing Sales Recruiting 186