Remove AI Remove Payment Features Remove Reference Remove Underperforming Technical Team
article thumbnail

What is User Engagement Analysis? Top 9 Metrics to Track

User Pilot

AI writing assistants help teams make their microcopies concise but informative and engaging. User engagement could also refer to the strategies that businesses use to drive user interactions with the product, such as in-app messages or emails. That's one way to explain the term. User churn rate.

article thumbnail

How Product Roadmaps Kill Outcomes [Dave Martin]

User Pilot

TL;DR Regular roadmaps kill outcomes by forcing teams to think in the categories of features and timelines. It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. Many companies lack differentiation strategies and drive product development by copying competitors.

Scale 105
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. It’s just too simple.

article thumbnail

Lowering your SaaS Churn Rate: The Ultimate List of Tips and Suggestions

Natalia Luneva

However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. Certain time” may refer to a month, quarter or year. The period refers to a month or year depending on which payment option you offer or which of them is more popular.

article thumbnail

The Only User Re-Engagement Strategy You Will Ever Need

User Pilot

The bad news is: there is no ‘one-size-fits-all’, cookie-cutter method. Or maybe they got the initial value, but have not progressed beyond the ‘basics’ They may be open to switching over to a competitor or are considering canceling their subscription. Source: imgflip.

article thumbnail

Using PLG and Sales Led Growth Together to Drive Exponential Results

FastSpring

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I And it makes up for a lot of bad product experiences, right?

Scale 157
article thumbnail

Vertical SaaS vs Horizontal SaaS: 8 Differences and Similarities

Stax

While their target audience and the breadth of their solutions are the key differences, vertical and horizontal SaaS also share many similarities, in particular cloud-based hosting and subscription business models. As such, they can face less competition because of the high barrier of entry that comes with developing specialist SaaS products.