Stax

MARCH 18, 2025

Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Part of this can be attributed to the SaaS model’s unique aspect of relying primarily on future revenue. Take a traditional business, like a furniture store.

Scale 117

Scale Payment Services Payments SaaS Payments 117

SaaStr

DECEMBER 17, 2019

Enter the platform company. Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. Zach : So in our back end, we’ve integrated with about 10,000 financial institutions in the U.S. Zach : About 260.

Payments 210

Payments SaaS Payments Banking Underperforming Technical Team 210

Payrix

DECEMBER 10, 2024

Software-led payments have grown in popularity, and for good reason. Last year, we sat down with several of the payments experts that roam the halls of Worldpay to understand what was on the horizon for software platforms and payments. From those conversations, we made software-led payments predictions for 2024.

Payment Services 100

Payment Services Merchant Services Payments Payment Solutions 100

Stax

FEBRUARY 20, 2024

Stax Payments , a leading payment technology provider, has appointed Mark Sundt as Chief Technology Officer. Sundt brings more than 30 years of expertise as a technology leader to his new role, with a deep background in payments and transforming businesses with groundbreaking technology solutions.

CTO 88

CTO Stax Payments Merchant Services 88

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? The purpose of customer acquisition is to expand and make more revenue. Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is customer acquisition?

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

Stax

JUNE 18, 2024

Aside from providing excellent SaaS solutions to their users, Shopify, Mindbody, and Etsy are just a few examples of companies that have used payment processing to fuel (at least some of) their growth. Monthly recurring revenue was $141 million. In the third quarter, Shopify took in revenue of $1.2

Payments 68

Payments SaaS Payments Merchant Services Payment Solutions 68

Stax

JUNE 20, 2024

From fostering strategic alliances to unlocking new revenue streams, the choice profoundly impacts a SaaS company’s trajectory. TL;DR An ISV partnership program facilitates collaboration between independent software vendors and SaaS platform providers, to foster symbiotic relationships that drive mutual growth. Its purpose?

SaaS Payments 88

SaaS Payments Payment Services Payments Stax 88

User Pilot

APRIL 3, 2024

Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth. Continuous improvement through experiments is key in product-led innovation, ensuring products evolve in line with user preferences. .”

Innovation 104

Innovation Payments Strategy Payment Solutions 104

User Pilot

NOVEMBER 7, 2024

For instance, the spend management platform Pleo saw a 10X increase in conversion rates after implementing interactive demos. moments” : Pinpoint those specific instances where users experience the true value of your product. Our platform lets you create in-app surveys and analyze their results code-free.

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

User Pilot

JANUARY 19, 2022

Documentation guides can be tricky so here’s an article on everything you need to know about Userpilot integrations and how you can build better user experiences by sending data from Userpilot to your other apps. We cover how our one-click integrations work, how to set them up, and which apps Userpilot integrates with.

Payments 98

Payments Technical Review SaaS Payments Payment Solutions 98

FastSpring

JANUARY 21, 2020

There will come a situation where a customer may put the wrong card information on file, or their card may expire without them realizing, and leave you unable to take their subscription payment. Incorrect payment details can lead to one of the unspoken reasons behind customer losses in the SaaS industry—involuntary churn.

Payments 97

Payments SaaS Payments Payment Features Revenue 97

FastSpring

JUNE 22, 2022

Provide confirmation on the following information on your checkout page: The customer’s information Shipping details Billing details Order number for tracking Price and payment information. Just make sure the submit payment button is easy to find at the journey’s end. The number of pages can, however, vary based on product type.

Payment Methods 148

Payment Methods SaaS Payments Payment Solutions Payment Services 148

User Pilot

FEBRUARY 28, 2024

These tools help with improving retention, enhancing the user experience , and making data-driven decisions. You can use them when monitoring in-app experiences, launching new features, and tracking campaign performances. When selecting a funnel tool, look for customization, integrations, segmentations , and dashboard options.

Payment Solutions 105

Payment Solutions Data Analysis Software Review SaaS Payments 105

User Pilot

AUGUST 6, 2024

Sales funnels, on the other hand, aim to nurture qualified leads through the sales process and close deals as soon as possible. 5 Stages of the B2B SaaS marketing funnel Acquisition : This stage focuses on attracting potential customers to your product through social media, SEO, and paid ads.

SaaS Payments 103

SaaS Payments Metrics Scale Marketing 103

SaaStr

DECEMBER 26, 2019

So data analytics, marketing customer analytics, and technology and acquisition. The second category is very interesting because this, you can translate that as the paid spend, of Facebook and what not, moving towards MarTech acquisition tools. Do we have any golden rules for hiring something/someone versus both buying a platform?

Sales Hiring 187

Sales Hiring Payment Methods Payment Solutions Marketing 187

User Pilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. This article focuses on user profiles in the SaaS context. You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

FastSpring

JUNE 19, 2019

Data is now fundamental to how people work & the most successful companies have intelligently integrated it into everyone’s daily workflow,” he said. So what does company growth look like when you listen to your customers and personalize their experience to what they’ve been asking for? Let’s talk about advertising.

Payment Methods 104

Payment Methods Trends Payments Payment Services 104

Baremetrics

OCTOBER 10, 2021

It is not enough to just get as many eyes on your site as possible (although that is nice)—you need to get those visitors with needs that your platform meets. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

Stax

FEBRUARY 19, 2024

To achieve this, vertical SaaS products bring in experts from niche markets to develop industry-specific features, ensure compliance with industry standards or regulations, and integrate with key business platforms that are standard within that industry. What is Horizontal SaaS? Consider the following.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. While these revenues are pay-per-use, rent payments are both large and regular.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

User Pilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Increase revenue growth. Here’s how to perform conversion funnel analysis for a specific user journey: Create your user personas.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

FastSpring

JANUARY 8, 2019

A type of performance-based marketing in which a business rewards partners (also known as affiliates) for each visitor or customer brought by the affiliate’s marketing efforts. The largest 3rd party ecommerce platform. They also offer Fulfillment by Amazon, where they handle the fulfillment process for your business at extra cost.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

User Pilot

OCTOBER 15, 2023

For SaaS, the desired action is when a trial user goes to become a paid customer. SaaS conversion rate optimization is important to create the best customer experience that helps lower the customer acquisition cost and increase MRR. Use your signup flow to collect data from new users to understand users’ jobs to be done.

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payments 105

User Pilot

AUGUST 14, 2023

You need to know what in-app communication to implement to attract, engage, and retain a bigger customer base while maximizing revenues. TL;DR Growth marketing is achieving exponential and sustainable growth by implementing high-impact tactics across the user journey. A/B test landing pages to increase customer acquisition.

Growth Marketing 98

Growth Marketing SaaS Payments Strategy Payment Methods 98

User Pilot

NOVEMBER 28, 2023

Customer acquisition cost. The total revenue a company can expect from a single customer over the course of their relationship. The percentage of new users who accomplish a significant action within your product during a specific time frame. Monthly and annual recurring revenue. SaaS new user growth rate formula.

SaaS Payments 105

SaaS Payments Metrics Customer Lifetime Value Marketing 105

User Pilot

JULY 14, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Business intelligence analyst’s main responsibilities A business intelligence (BI) analyst’s core duties revolve around transforming data into knowledge that fuels better business choices.

Artificial Intelligence 98

Artificial Intelligence Business Payments Sales Recruiting 98

User Pilot

SEPTEMBER 2, 2020

Acquisition. But to make actionable these metrics actionable, you need to understand the specific milestones the user needs to hit to in each of the stages to count as ‘aquired’, ‘activated’, ‘retained’ etc. Now – a disclaimer – we’re going to skip Product Acquisition tools here. Activation. Source: userpilot.com.

Payments 76

Payments Payment Solutions Software Review SaaS Payments 76

Unbounce

SEPTEMBER 16, 2021

Thousands of businesses are willing to spend unbelievable amounts of money to rank at the top of search engine results pages (SERP) and in the most relevant places for their users around the web. In 2019, small businesses spent between $9,000 and $10,000 per month on PPC , with Google making an average of $116.5 Retargeting.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

Baremetrics

MARCH 16, 2021

From tracking user preferences to keeping tabs on customers that cancel their subscription packages, Baremetrics offers startups and SaaS businesses a holistic and convenient way to optimize their customer acquisition costs. The tool can be integrated with an array of payment platforms and is highly user-friendly.

Payment Methods 96

Payment Methods Payment Solutions SaaS Payments Payment Services 96

User Pilot

SEPTEMBER 15, 2022

If designed poorly, it could negatively affect your user experience and discourage visitors from trying your product. A sign-up page is the first step of your user acquisition funnel. Use a Single Sign-On (SSO) to create a frictionless signup flow and help new users cut back on the signup time. Source: Miro.

SaaS Payments 95

SaaS Payments Payment Methods Payment Solutions Payment Services 95

User Pilot

JULY 28, 2024

The benefits of free trials include reducing acquisition costs , increasing conversion rates , and building credibility with your target audience. Products that are expensive, target a narrow/specific market or are struggling with high acquisition costs are ideal candidates for free trials. High acquisition costs.

SaaS Payments 98

SaaS Payments Payment Methods Payment Services SaaS 98

User Pilot

JULY 27, 2023

Revenue growth rate : This measures the rate at which the company’s revenue is growing over a specific period. A higher revenue growth rate generally indicates positive business performance. A lower MTTR indicates a more efficient incident response and resolution process.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

OCTOBER 31, 2023

You’ll face the challenge of getting qualified leads and ensuring users don’t abuse trials. Free trials can impact cash flow and revenue generation, especially if a significant portion of trial users don’t convert into paying customers. The 15 strategies below will help you convert free trial users into paid customers.

SaaS Payments 97

SaaS Payments Payment Methods Strategy Payment Solutions 97

User Pilot

APRIL 24, 2024

It supports MRR growth and provides consistent access to your users. Tracking SaaS renewal rates enables predictable revenue, aiding financial planning and resource management for future growth. Effective renewal strategies enhance customer retention , drive revenue , and build a loyal base for long-term SaaS success.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

User Pilot

DECEMBER 6, 2021

Pirate metrics or AARRR metrics is a framework for grouping and tracking metrics across different stages of the user journey. acquisition, activation , adoption , retention, revenue ( expansion ), and referral. The HEART framework also focuses on how users engage with the product and how happy they are. Source: Userpilot.

Metrics 98

Metrics Management SaaS Payments 98

How To Buy Saas

DECEMBER 1, 2020

Setup Pricing model and payment gateways. Find quick platforms to launch your MVP. Plan Social Media Integration with your SAAS Business. Use monitoring tools to identify business emotions over the internet. Setup Pricing model and payment gateways. Let users explore your saas. Start Branding.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

DECEMBER 3, 2022

The experience lifecycle describes how a customer feels as they move through the different stages of their journey with a business. There are five different stages in the customer experience lifecycle – reach, acquisition , conversion , retention , and loyalty. What is the customer experience lifecycle?

SaaS Payments 98

SaaS Payments Payment Solutions Software Review Payment Services 98