Casey Accidental

NOVEMBER 28, 2023

Most companies have a primary acquisition loop that drives this scalable growth, and unfortunately, there aren’t that many acquisition loops that really scale. Even when they scale, they eventually asymptote, and companies need to find new ways to grow. What they stop doing is leaving.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

User Pilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Google Analytics – Best tool for tracking website conversion funnels. Funnel analysis allows you to: Measure company performance. Review funnel.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

Neil Patel

APRIL 12, 2021

Plus, since your customers pay the same price each month, a subscription box offers some degree of stability in your revenue stream, which helps you predict your finances more accurately. Next, determine your target consumer, meaning the person who needs that problem solved. Personalized Subscription Boxes. Business Model.

Outsourcing Services 123

Outsourcing Services Payment Methods Subscription Payment Features 123

FastSpring

SEPTEMBER 24, 2020

Revenue refers to the total earnings a company generates through its core operations like sales of products or services, rents on a property, recurring payments , interest on borrowings, etc. Affiliate Programs : Businesses earn a commission on sales of products by promoting referral links through their website and other online platforms.

Payments 104

Payments Payment Methods Payment Features Payment Services 104

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. I’m probably the most hated person in the room right now, but please indulge me. I think if we had focused on solving a niche problem, the market’s simply not big enough to scale. FULL TRANSCRIPT BELOW.

Scale 159

Scale Sales Recruiting Scaling SaaS Payments 159

CustomerSuccessBox

SEPTEMBER 2, 2021

Customer Acquisition Cost (CAC) can be calculated by dividing all the Marketing and Sales costs required to acquire a new customer within a specific time. An average SaaS business spends 92% of their first-year revenue on customer acquisition. In other words, it takes 11 months to pay back their customer acquisition cost.

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

FastSpring

DECEMBER 7, 2023

“This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions. As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains.

Software Review 147

Software Review Technical Review Development Team Review Branding 147

FastSpring

MAY 14, 2019

You’d park your car, mosey on into the store, and then go through the process of scouring the shelves for the pristine cardboard box that housed a physical copy of your application. The price you paid at checkout was essentially a perpetual license for the lifetime of the application. Your pricing may be the culprit.

Payment Features 81

Payment Features Payment Methods Subscription Payment Services 81

Baremetrics

OCTOBER 22, 2020

Enter usage-based pricing. In this guide, we’ll take a deep dive into usage-based pricing, how it works and who it’s for. What is usage-based pricing? What are the advantages of usage-based pricing? What are the advantages of usage-based pricing? What are the downsides of usage-based pricing?

SaaS Payments 80

SaaS Payments Pricing Scale Payment Services 80

User Pilot

OCTOBER 5, 2023

TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions.

SaaS Payments 105

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 105

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

FastSpring

SEPTEMBER 2, 2020

When you’re trying to decide how to scale your business and how to calculate profits, there are tons of metrics out there you can use. Depending on what calculation you use, LTV can paint an honest picture of whether your customers are spending and staying long enough to cover acquisition costs and hopefully—make you a profit.

Scale 146

Scale Payment Methods Payments SaaS Payments 146

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. There’s a little bit of work to do still, but you know, tonight the title of my talk is how to make user acquisition practically free. We put it online, $10,000, and we started talking to our customers. Want to see more content like this? We can quit our jobs.

Acquisition 138

Acquisition Software Review Payment Methods Marketplace as a Service 138

FastSpring

DECEMBER 22, 2020

While much of this was fueled by the strength of their offerings and the rise in ecommerce as a whole, at FastSpring, we rolled out a program to proactively assess and help optimize all facets of our customers’ ecommerce experience and rolled this program out to many of our largest customers. We acquired SalesRight.

Payment Methods 103

Payment Methods Payment Services Payment Solutions Payments 103

Stax

FEBRUARY 21, 2024

It’s not just a measure of total return on investment (ROI) or a simple method of monitoring of cash flow, but serves as a sales efficiency metric. It helps businesses understand the effectiveness of their customer acquisition and retention strategies. One thing to consider is integrated payments.

SaaS Payments 88

SaaS Payments Payments Payment Services Stax 88

How To Buy Saas

MARCH 14, 2024

From maintaining the best quality of products and services, customer acquisition and retention, maintaining the flow of funds, to managing employees, the daily chores of entrepreneurs are never-ending. You can also send personalized messages to specific clients for an enhanced customer experience. Automated messages and notifications.

Payments 52

Payments Payment Solutions Payment Methods Business 52

OPEXEngine

MARCH 10, 2020

After all, would you reveal how profitable your e-commerce store is to random strangers on the internet? Gross margin tells you whether your e-commerce store is making a profit on each product that you sell. So scaling up in that case means that instead of growing into profitability, you are actually deepening the loss with every sale.

Payment Methods 59

Payment Methods Scale Benchmarks Payments 59

ProfitWell

MARCH 25, 2020

Acquisition is the weakest growth lever. We studied the levers—acquisition, retention, and monetization—of 512 SaaS companies. We found that monetization and retention have much higher revenue impacts than acquisition when considering the same level of impact across each growth lever. How do we know this? Improve ROI.

Acquisition 52

Acquisition Retention Payments SaaS Payments 52

SaaStr

NOVEMBER 2, 2019

Does it have to be in person? How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Billion acquisition is just one milestone in the early innings of the company’s story.

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

SaaStr

DECEMBER 26, 2019

So data analytics, marketing customer analytics, and technology and acquisition. The second category is very interesting because this, you can translate that as the paid spend, of Facebook and what not, moving towards MarTech acquisition tools. Pauline : Yeah, so I work at OpenClassrooms, which is a European leader in online education.

Sales Hiring 150

Sales Hiring Payment Methods Payment Solutions Marketing 150

CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. As the firm scales at $1B, the NRR dips and need not be declining. How is it helping them scale? Seasonality to scale. Why is it important? Best Practices.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

OPEXEngine

FEBRUARY 22, 2022

The first option is to move up the value chain by improving product features, functionality, and quality to maintain Average Selling Price and to compete effectively with higher-end players. The other option is to outperform lower-cost competitors by gaining market share, usually by lowering their price point to achieve virality.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

ProfitWell

NOVEMBER 6, 2019

Meanwhile, companies offering subscriptions can scale with confidence, with predictable revenue and deeper relationships with their customer base. Companies that focus on keeping their customers will save on acquisition costs , since retention is cheaper than acquisition. Access to products: personal care, food, pet care.

Payment Features 74

Payment Features Payments Subscription Revenue 74

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customers, lower churn, and grow their revenue. Nico is an online marketer and the founder of Launch Space. The graph shows how payment plans impact usage. If you can reduce your churn you can scale your company faster.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customer, lower churn, and grow their revenue. Moreover, in every niche, you will have dozens of competitors with a similar product offering, often at a lower price point. The graph shows how payment plans impact usage.

SaaS Payments 55

SaaS Payments Payment Methods Scale Payments 55

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? The purpose of customer acquisition is to expand and make more revenue. Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is customer acquisition?

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

SaaStr

APRIL 30, 2022

Customer Acquisition Cost (CAC). & So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. Transcript.

SaaS Payments 230

SaaS Payments Metrics Payment Methods Scale 230

OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. OpenView has been tracking growth rates by ARR scale for four years running. Experiment with a usage-based pricing model.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Baremetrics

SEPTEMBER 26, 2021

If you don’t know your marginal costs, then it is impossible to efficiently price your product or service. For a SaaS business, costs are thought about differently, considering mostly the CAC (customer acquisition cost) and ACS (average cost of service), which makes things trickier, but the basic idea is the same. Table of Contents.

Payments 88

Payments Scale Payment Services SaaS Payments 88

Sales Hacker

SEPTEMBER 16, 2019

They seem to be completely at odds, with one focused on clients with a high acquisition cost and high ACV (annual account value), the other focused on a high sales velocity. Instead of selling face-to-face, inside sales utilizes all the communication tools that modern salespeople have at their disposal: Phone. CRM platforms.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Payment Methods 82

Sales Hacker

MARCH 29, 2021

They have shifted their buying process even further online, only talking to vendors after they have already conducted significant research. As a result, more products are being discovered and sold through online marketplaces, like the Salesforce AppExchange and the AWS Marketplace. Processing and remitting payments.

Payments 101

Payments SaaS Payments Payment Solutions Payment Services 101

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Cash Flow Management: Subscription payments provide a steady cash flow. Scalability: Subscription models scale well with the growth of the customer base.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Intercom, Inc.

OCTOBER 16, 2019

However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. No matter the specifics of how your company adapts and grows, it’s crucial to be aware of how your pricing strategy relates to other aspects of your business.

Business Model 195

Business Model Scale Pricing Payment Methods 195

OPEXEngine

JULY 28, 2020

Since 2008, its revenue has tripled and its stock price has soared 14-fold in response. Those companies that best manage this balancing act between careful planning and agile response rely on four key principles: Scale matters, ownership doesn’t. The economic benefits of scale are as critical in high tech as they are in any sector.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Baremetrics

MAY 7, 2019

After seriously considering an acquisition offer, Wistia decided to take on $17.3M Others maintain that bootstrapping can also include other self-funding options, which could also include personal savings, loans, credit cards, and income from a job, consulting, or extraneous product. Buffer spent $3.3 Choose your investors wisely.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

ProfitWell

JANUARY 6, 2020

Plus, how to price for SaaS success in the new year. The “active user” will be a company’s crown jewel , with customer acquisition at top of mind in 2020. 10 years, 10 pricing must-haves. We’re all about this one, and have our own piece on pricing discrepancy and why your customers are leaving before checkout.

Payments 40

Payments Merchant Services SaaS Payments Payment Methods 40