Stax

FEBRUARY 21, 2024

By analyzing the SaaS Magic Number, SaaS companies can determine how well their revenue-driving investments (in sales, marketing, and customer retention) are translating into actual revenue growth. It helps businesses understand the effectiveness of their customer acquisition and retention strategies.

SaaS Payments 88

SaaS Payments Payments Payment Services Stax 88

FastSpring

DECEMBER 7, 2023

“This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions. As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains.

Software Review 146

Software Review Technical Review Development Team Review Branding 146

Neil Patel

APRIL 12, 2021

According to Paysafe , 69 percent of Americans have multiple subscriptions, and 36 percent of those consumers believe they’ll invest in more soon. Next, determine your target consumer, meaning the person who needs that problem solved. Customer acquisition cost (CAC): This refers to how much it costs to acquire a new customer.

Outsourcing Services 123

Outsourcing Services Payment Methods Subscription Payment Features 123

FastSpring

SEPTEMBER 24, 2020

Revenue refers to the total earnings a company generates through its core operations like sales of products or services, rents on a property, recurring payments , interest on borrowings, etc. Affiliate Programs : Businesses earn a commission on sales of products by promoting referral links through their website and other online platforms.

Payments 101

Payments Payment Methods Payment Features Payment Services 101

FastSpring

MAY 14, 2019

You’d park your car, mosey on into the store, and then go through the process of scouring the shelves for the pristine cardboard box that housed a physical copy of your application. Any updates to the software meant that you’d repeat the entire buying process (including the trip to the store) all over again. And that was it.

Payment Features 79

Payment Features Payment Methods Subscription Payment Services 79

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. There’s a little bit of work to do still, but you know, tonight the title of my talk is how to make user acquisition practically free. We put it online, $10,000, and we started talking to our customers. Want to see more content like this? We can quit our jobs.

Acquisition 142

Acquisition Software Review Payment Methods Marketplace as a Service 142

FastSpring

DECEMBER 22, 2020

While much of this was fueled by the strength of their offerings and the rise in ecommerce as a whole, at FastSpring, we rolled out a program to proactively assess and help optimize all facets of our customers’ ecommerce experience and rolled this program out to many of our largest customers. We acquired SalesRight.

Payment Methods 101

Payment Methods Payment Services Payment Solutions Payments 101

Unbounce

SEPTEMBER 16, 2021

PPC is a method of digital advertising in which you aim to get your ads to rank as the highest result displayed for user searches, and you, as the advertiser, pay a fee each time it’s clicked. It can also appear on websites that have similar content and keywords to your business. Image courtesy of Bloomberg Wealth.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

Tom Tunguz

JANUARY 3, 2018

The scale is enormous. That cash could be used for dividends, share buy backs and acquisitions. Several landscape altering SaaS acquisitions will come to fruition because of cash availability from repatriation and because there are enough public SaaS companies at scale to add material revenue and market cap to buyers.

SaaS Payments 199

SaaS Payments Scale Blockchain Machine Learning 199

User Pilot

OCTOBER 5, 2023

TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions.

SaaS Payments 105

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 105

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself. Jump to video.

Scale 147

Scale Sales Payment Methods Merchant Services 147

OPEXEngine

MARCH 10, 2020

After all, would you reveal how profitable your e-commerce store is to random strangers on the internet? Gross margin tells you whether your e-commerce store is making a profit on each product that you sell. So scaling up in that case means that instead of growing into profitability, you are actually deepening the loss with every sale.

Payment Methods 59

Payment Methods Scale Benchmarks Payments 59

SaaStr

DECEMBER 26, 2019

So data analytics, marketing customer analytics, and technology and acquisition. The second category is very interesting because this, you can translate that as the paid spend, of Facebook and what not, moving towards MarTech acquisition tools. Pauline : Yeah, so I work at OpenClassrooms, which is a European leader in online education.

Sales Hiring 154

Sales Hiring Payment Methods Payment Solutions Marketing 154

How To Buy Saas

MARCH 14, 2024

From maintaining the best quality of products and services, customer acquisition and retention, maintaining the flow of funds, to managing employees, the daily chores of entrepreneurs are never-ending. You can also send personalized messages to specific clients for an enhanced customer experience.

Payments 52

Payments Payment Solutions Payment Methods Business 52

OPEXEngine

FEBRUARY 22, 2022

Being “stuck in the middle” drives SMM SaaS companies to invest in one of two strategies. Instead, SMM SaaS companies will leverage Inside Sales and Channel Partners coupled with digital marketing to drive down Customer Acquisition Costs. eCommerce Marketplaces. SMM SaaS Go-To-Market Strategy. Direct Sales.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. As the firm scales at $1B, the NRR dips and need not be declining. How is it helping them scale? Seasonality to scale. Why is it important? Best Practices.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Sales Hacker

AUGUST 4, 2023

We’ve been getting a ton of question since we announced the acquisition so this week we’re going to have Max Altschuler break down the whole story. I’ve gone through a mix of emotions, reliving the insane 10-year journey that came out of a young Max being naively intellectually curious about how to scale sales at a startup.

Scale 61

Scale Sales Hiring Sales Payments 61

Baremetrics

MAY 7, 2019

After seriously considering an acquisition offer, Wistia decided to take on $17.3M Others maintain that bootstrapping can also include other self-funding options, which could also include personal savings, loans, credit cards, and income from a job, consulting, or extraneous product. Buffer spent $3.3 ” Rob Walling of TinySeed.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

ProfitWell

NOVEMBER 6, 2019

Customers enjoy the convenience of auto-renewals and having access to a high-value offer for a low ongoing investment. Meanwhile, companies offering subscriptions can scale with confidence, with predictable revenue and deeper relationships with their customer base. Access to products: personal care, food, pet care.

Payment Features 74

Payment Features Payments Subscription Revenue 74

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customers, lower churn, and grow their revenue. Nico is an online marketer and the founder of Launch Space. The graph shows how payment plans impact usage. If you can reduce your churn you can scale your company faster.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

SaaStr

NOVEMBER 2, 2019

Does it have to be in person? How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Billion acquisition is just one milestone in the early innings of the company’s story.

Scale 132

Scale SaaS Payments Sales Recruiting Payment Services 132

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? The purpose of customer acquisition is to expand and make more revenue. Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is customer acquisition?

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customer, lower churn, and grow their revenue. The graph shows how payment plans impact usage. If you can reduce your churn you can scale your company faster. Why Are Courses a Good Way to Scale Your SaaS Company.

SaaS Payments 55

SaaS Payments Payment Methods Scale Payments 55

OPEXEngine

JULY 28, 2020

Creative software is still Adobe’s core, but the company is now a leader in market analytics and web development technology, and it is currently investing in artificial intelligence and machine learning. The economic benefits of scale are as critical in high tech as they are in any sector. It also involves adopting a new mindset.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Outseta

JANUARY 10, 2020

Equity Allocation Dave, Dimitris, and myself have yet to pay ourselves any salary and continue to earn sweat equity in Outseta based on the time we’ve invested in building the business. Forte fees are payment processing expenses that have grown significantly over 2018 as we’ve processed more subscription payments.

SaaS Payments 55

SaaS Payments Scale Payment Methods Payment Solutions 55

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Cash Flow Management: Subscription payments provide a steady cash flow. Scalability: Subscription models scale well with the growth of the customer base.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

Baremetrics

OCTOBER 22, 2020

Perhaps the most basic way to conceptualize usage-based billing is as a “pay as you go” plan (think: old-school phone plans prior to unlimited data, minutes and texting). For example, Twilio ’s SMS service scales up (in their own words) “whether you need 1 or 100,000 numbers.” The converse is also true. Take Zapier , for instance.

SaaS Payments 80

SaaS Payments Pricing Scale Payment Services 80

FastSpring

OCTOBER 16, 2018

Get to know the fantastic team behind the ecommerce platform. I actually got my start working as a corporate lawyer on Wall Street where I got a lot of exposure across fields like Private Equity, Commercial Banking, Mergers and Acquisition (M&A), and debt financing. Q: What is your role at FastSpring? A: Absolutely.

Payments 67

Payments Payment Methods Payment Solutions Sales Hiring 67

OPEXEngine

OCTOBER 23, 2020

Weaker demand, slower sales cycles, and customer insistence on pricing concessions and payment deferrals have conspired to cloud the outlook for many tech companies’ growth. With so much capital available, many companies took advantage and invested heavily in growth in an effort to rapidly acquire customers and scale their business.

Technical Review 52

Technical Review Scale Payment Services Marketing 52

Casey Accidental

OCTOBER 27, 2020

Sure, if you are an upstart company like, say, Roam Research, you might not yet have an integration platform, but you almost certainly will build one as you scale. . If the drive for the developer is primarily user acquisition, however, the platform is more likely to end up with an ad than an app.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

SaaStr

APRIL 30, 2022

Customer Acquisition Cost (CAC). & So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. Transcript.

SaaS Payments 228

SaaS Payments Metrics Payment Methods Scale 228

OpenView Labs

FEBRUARY 11, 2021

This treatment is a disservice to the value an in-depth, methodical, and iterative analysis can unearth. As a founder, you can use this 84 cents to pay salaries, office rent, dividends, or invest in R&D. ” It’s natural to go to payments per user or even user logins, but they rarely indicate user engagement.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

Intercom, Inc.

NOVEMBER 23, 2022

The process of an acquisition is, more often than not, a black box. It’s precisely the success of that integration that often dictates the success of the overall acquisition. It’s precisely the success of that integration that often dictates the success of the overall acquisition. Hold on to it – it’s what keeps you going.

Acquisition 118

Acquisition Payments Payment Methods Scale 118

yoursales

JANUARY 28, 2022

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. StoryDimensions - Capture, Develop and Deliver Customer Stories … at Scale. vidREACH.io - Personal, Video-powered Email Outreach.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

ProfitWell

MARCH 12, 2020

Payment processing. Up to 20%- 40% of churn is caused by failed payments , meaning customers who are trying to buy your products are being discouraged by technical problems and searching elsewhere. Have you ever wondered exactly how customers react when they visit your website? Some examples of common pain points include: Churn.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59

SaaStr

AUGUST 9, 2019

How does Vikas see the space play out in the coming years when it comes to acquisitions? Why is it so crucial to invest in enablement in the early days? You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. How should this enablement be structured?

SaaS Payments 137

SaaS Payments Cloud Technical Review Scale 137