Sales Hacker

JULY 16, 2020

But look closer and you’ll see Giphy is yet another beneficiary of the Era of the Ecosystem — this paradigm in SaaS where the ability to integrate your technology into other products is just as important as your product itself. See more fun Slack integrations here.). Those that manage partnerships are in a good position.”.

Scale 120

Scale Payments SaaS Payments Payment Solutions 120

The Angel VC

DECEMBER 12, 2018

The main reason is that your customer acquisition costs are highly front-loaded. While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years.

Sales Recruiting 106

Sales Recruiting Sales Hiring SaaS Payments Scale 106

Intercom, Inc.

APRIL 3, 2025

Traditionally, scaling support meant simply adding headcount, creating a linear relationship between business growth and support costs. The results are game-changing not just for your support team, but for player experience, retention, and ultimately, revenue. Increased churn when frustrated players abandon games.

Payment Services 104

Payment Services AI Underperforming Technical Team Technical Review 104

Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. While these revenues are pay-per-use, rent payments are both large and regular.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

JUNE 16, 2020

So I think that is somewhat of a good news in this in that SaaS businesses are sticky. And so while the churn I don’t want to minimize it, stable base of revenue should be able to maintain that through the year. How do we make them feel part of the team and integrate them? What’s the impact of that to your business?

Sales Hiring 187

Sales Hiring Scale SaaS Payments Payment Services 187

Point Nine Land

DECEMBER 12, 2018

The main reason is that your customer acquisition costs are highly front-loaded. While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years.

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

SaaSX

FEBRUARY 28, 2021

In the simplest terms, capital efficiency means growing profitably , without overinvesting to land customers and drive revenue. The rule of 40 states that at scale, a company’s revenue growth rate plus its profit margin should be at least 40. Revenue per Employee. That’s a revenue treadmill.

Payment Solutions 52

Payment Solutions Software Review Software Payments 52

ChurnZero

MARCH 22, 2019

Did you know: For every 1% increase in revenue retention, a SaaS company’s valuation increases by 12% after five years? So, LTV (lifetime value) and CAC (customer acquisition cost) increase quite a bit, your profit margin increases, and you can then reinvest all those dollars back into sales and other growth initiatives that are compounding.

Retention 61

Retention Payment Methods Outsourced Development SaaS Payments 61

ProfitWell

MARCH 3, 2020

Patrick has written some great content around freemium strategies and how freemium is an acquisition strategy. Slack, for instance, grew their sales headcount by 66% year over year, compared to 31% for other functions. We know and love Chargify as the subscription billing platform built directly for B2B SaaS companies.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

SaaStr

SEPTEMBER 19, 2023

PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time. This is where traditional SaaS methods like subscription pricing only, driving growth through headcount only, or a pure sales GTM strategy only live. Apple hasn’t done any.

Business Model 300

Business Model SaaS Payments Payments Headcount 300

Sales Hacker

FEBRUARY 11, 2025

Jordan demonstrates how to use the FIND (Focus, Investigate, Narrate, Deploy) process for your go-to-market strategy and how to speed this up with OpenAI’s Deep Research AI tool. Jordan also shares the prompts and processes he uses when researching target accounts, messaging buyers, and driving revenue. com slash GTM.

ChatGPT 80

ChatGPT AI Payment Methods Payment Services 80

Tom Tunguz

DECEMBER 19, 2024

Buyers look to standardize on single platforms as cost-pressures persist. Stablecoin supply increases 50% to $300b as more businesses adopt this payment mechanism for B2B payments. Observability, SIEM, & Business Intelligence begin to use the same data lake. Consolidation is the theme for the Modern Data Stack.

AI Search 198

AI Search Payment Solutions Payments AI 198

Sales Hacker

MARCH 11, 2025

We closed a very successful series C process and then our commercial scale, I think, eclipsed the technical scale of the business, right? Right now, um, in businesses, like consumer businesses that are sending emails, that is a huge fraction of the overall revenue that they drive right from their digital channels in general.

Scale 76

Scale Technical Advisors Sales Hiring Technical Review 76

Sales Hacker

DECEMBER 10, 2024

Martin Roth is the former CRO of Levelset, where he led the company from its first dollar in ARR to a $500 million acquisition by Procore in 2021. Highlights: (08:58) Building the first SaaS product and transitioning to recurring revenue. (14:58) 29:06) The importance of sales playbooks and codifying the sales process. (35:30)

Scale 111

Scale Sales Hiring Scaling CTO Coach 111

Sales Enablement, SaaS and Growth

JULY 24, 2018

It’s a simple calculation to help you quickly and easily understand the health of a SaaS business. The rule states that a businesses annual revenue growth rate, plus its profit should equal 40%. These metrics immediately give insight into the health and likely success of a SaaS business. Retention trumps acquisition.

SaaS Payments 134

SaaS Payments Sales Hiring Payment Services Business 134