Remove Acquisition Remove Forecasting Remove Payment Methods
article thumbnail

Approaching Half a Million Customers: How to Win in SMB with BILL CEO and Founder René Lacerte

SaaStr

A mobile phone is their dominant source of managing business activities. When you get bigger, say 20 to 50 to 100 monthly transactions, you probably have an accounting person in BILL daily. Then, in 2017, with around $50M in revenue, BILL added payment capabilities. If you screw up one payment, customers are going to be angry.

SMB 307
article thumbnail

The Complete Guide to SaaS Pricing Strategy

Tom Tunguz

To be effective, a startup’s pricing strategy must align with its marketing case studies, website messaging, PR releases and sales pitches. This keeps morale high and creates a very predictable revenue forecast. How about a 50 person SaaS company? First, revenue becomes much more predictable.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is Vertical SaaS?

Stax

Join the Payments-Led Growth Movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. financial services, healthcare, real estate, eCommerce, etc.), This increases conversions and ROI and lowers the customer acquisition cost. What is Vertical SaaS?

article thumbnail

A data-driven framework for customer success renewals forecasting

ChurnZero

How can we shift our mindset from reactive to future focused, from assessing past mishaps to forecasting ideal scenarios? Renewals forecasting was historically a sales game, but increasingly, CS teams are responsible for expansion revenue. Choose the right metrics to inform your forecasting model. Where can you start?

article thumbnail

4 Ways Dunning Management Reduces Churn

FastSpring

A challenge faced by all subscription-based businesses is figuring out a way to keep recurring payments flowing for their company. To help your company understand the value of dunning management , we’re sharing 4 ways having a robust dunning management process can benefit your online store. Reason #3: Reduce Your Customer Churn.

article thumbnail

How to Calculate LTV (And Why It’s Important)

FastSpring

Depending on what calculation you use, LTV can paint an honest picture of whether your customers are spending and staying long enough to cover acquisition costs and hopefully—make you a profit. Tracking your LTV/CAC ratio allows you to spend the right amount on customer acquisition while still making a profit. Here’s an example.

Scale 148
article thumbnail

How to Launch a Subscription Box For Your Company

Neil Patel

Improved Demand Forecasting. Next, determine your target consumer, meaning the person who needs that problem solved. Curation-type boxes offer samples of new products or items selected based on a consumer’s personal preferences. Customer acquisition cost (CAC): This refers to how much it costs to acquire a new customer.