SaaStr

JANUARY 25, 2023

This structure drove the company to a $2.5 billion-dollar acquisition by Bill within five years. So, if the company falls short of their revenue target, it’s easy to know where the issue is coming from and how it can be rectified. “You

Customer Success 225

Customer Success Revenue Marketing Sales 225

SaaStr

DECEMBER 10, 2019

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. The day that acquisition closed, we became a 250,000 person company. Tina Hsiao : Awesome.

Payment Services 135

Payment Services Merchant Services Payment Solutions Payments 135

SmartKarrot

JUNE 30, 2022

Customer success is one aspect of corporate SaaS mergers and acquisitions that is sometimes overlooked. During mergers and acquisitions, even the slightest operational change can significantly influence both the staff and the clients. Reasons that make customer success essential during mergers and acquisitions. contact-form-7].

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaStr

FEBRUARY 22, 2019

Another thing I wish I had realized before is the fact that company culture is unfortunately not only about values you put on your wall but also about tough decisions. We are looking for talent acquisition people because we don’t have enough people in the H.R. Florian Douetteau: When there is a fire. And that empirically.

Sales Hiring 112

Sales Hiring Scale Sales Recruiting Company Culture 112

Intercom, Inc.

MARCH 15, 2018

One of the exciting things about a company that is going through a little bit of change, a little bit of chaos, is there is a lot of opportunity, and for me that opportunity was getting to move into management. I stayed at Digg until the company closed and through this talent acquisition where we joined SocialCode.

Engineering 214

Engineering Management Merchant Services DevOps as a Service 214

SaaStr

NOVEMBER 2, 2019

How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Billion acquisition is just one milestone in the early innings of the company’s story. Does it have to be in person?

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

SaaStr

SEPTEMBER 23, 2020

Their compensation’s not tied to it in the product organizations, but it’s a notional target that I interrogate and expect. What we should all be focused on is skills acquisition so that we know how to do this repeatably, not just trying to get good companies on a resume. People have to recognize careers are long.

Scale 186

Scale Leadership Underperforming Technical Team Scaling 186