2023 Customer Support Marketplace as a Service 
User Pilot
JULY 24, 2023
Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!
User Pilot
JULY 31, 2023
If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Help Scout is a customer service software offering shared inboxes, live chat, and in-app messaging.
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How To Buy Saas
FEBRUARY 25, 2025
This Software-as-a-Service (SaaS) approach revolutionized the industry, making powerful CRM tools accessible without on-premise installs. Over the past two decades, Salesforce has evolved from a sales CRM into a comprehensive platform spanning sales, service, marketing, e-commerce, and app development.
Natalia Luneva
APRIL 24, 2025
PayFac as a Service lets companies add payment processing to their platforms. This is up from $32 billion in 2023. Key Takeaways PayFac as a Service reduces PayFac setup time from years to days, slashing costs by millions. What Is PayFac-as-a-Service PayFac-as-a-Service is a new way for businesses to handle payments.
TrackStreet
OCTOBER 30, 2024
Solving Critical Industry Challenges at Scale By combining MikMak’s store locators’ ability to connect brands with nearly 10,000 retailers worldwide and TrackStreet’s monitoring of more than 165,000 websites and marketplaces, this partnership offers brands scale and insights that are unmatched by any other provider.
Subscription Flow
MARCH 20, 2024
Keeping all this in mind, in the first section of this blog, we will first be seeing what is SimpleCirc, its features, and why exactly is it such a hot choice for magazine owners in today’s marketplace. Say you are a small online marketplace owner whose product links customers and independent artists.
OpenView Labs
JANUARY 13, 2022
One of the most important changes sparked by the subscription economy, and the move to software as a service, has been the shift from customer support to customer success. The customer success leader is often the person who owns the renewal number. We’ll see you back here in January 2023 to see how we did. .
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