ProfitWell

MARCH 9, 2020

The subscription business model has seen an immense rise in popularity in recent years, and with good reason. The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time. What is subscription marketing?

Subscription 64

Subscription Payment Features Payment Methods Marketing 64

OPEXEngine

FEBRUARY 22, 2022

The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships. Some SMM companies may use all four depending upon the business model. eCommerce Marketplaces. An eCommerce Marketplace refers to an automated, self-provisioning ordering process for low ACV customers.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Frontegg

MAY 27, 2021

This philosophy applies to both low and high touch business models, where the vendor has to eliminate all potential usability problems that may arise. Founded: 2019 Known customers: Cycode, Superwise.ai, Hunters, Slope, Kovrr, ActiveFence Price starts at: $499/month. #4 Best For: Online Payment Processing.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

SaaStr

AUGUST 9, 2019

This podcast is an excerpt of Eyal and Megan’s session at SaaStr Annual 2019. I know there’s everything written about how 57% or 68% of the buyer journey is done before they engage a salesperson because so many people are researching online. Missed the session? The emergence of new A.I. Our payback has to hasten.”

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

ProfitWell

OCTOBER 30, 2019

We’re hearing word that Boston-based Flywire , a global payment SaaS platform and processor, just formed a partnership with Bank of America. Flywire’s CEO Mike Massaro points out that “Cross border payments and receipts remain complex, costly, and difficult to reconcile for both payers and receivers.”. Your top subscription news.

Payments 40

Payments Payment Methods Payment Services SaaS Payments 40

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. This podcast is an excerpt of Claire’s session at SaaStr Annual 2019. Payments has been around for thousands of years. Missed the session?

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

FastSpring

MARCH 27, 2023

“It got us thinking: Why is there no purpose-built operating system for corporate learning and development teams, when their jobs are so strategic to the business, and they’re managing massive budgets, but they can’t track things like ROI?” So I would really say as a software company, 2019 was when we were born.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

OpenView Labs

JANUARY 29, 2020

Co-founder Scott Farquhar mentioned as much during the company’s July 2019 earnings call, saying that, “What we’re talking about here is moving many of our products from a free trial to a freemium approach.” How to optimize your freemium model. Stories of ditching a freemium model. Is Freemium The Right Business Model?

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

OpenView Labs

SEPTEMBER 18, 2019

At Stripe , we build infrastructure that allows internet businesses big and small to accept payments from anywhere. The businesses we serve are either global, or on a path to it, so Stripe has to be global too. A growth/salesperson: This person’s focus is on finding customers and growing the business.

Payment Methods 40

Payment Methods Sales Hiring Payment Services Payments 40

OPEXEngine

JULY 28, 2020

That has helped insurgents like Zalando, the European e-commerce platform based in Berlin, and Paytm, the Indian e-commerce payment system, scale an innovative idea rapidly, allowing them to challenge incumbents and disrupt entire industries. That has turned into a big win for Google.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

ProfitWell

OCTOBER 16, 2019

The fact that there’s no standard reporting method for churn doesn’t help. Zuora’s 2019 Subscription Economy Index reports average customer churn rates across a number of different industries, ranging from Business Services on the low end (16.2% Bring down your payment failure rate. customer churn rate). The good news?

Churn 55

Churn SaaS Payments Payments Payment Methods 55

ProfitWell

DECEMBER 4, 2019

The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. What is the SaaS business model. Recurring payments. Recurring payments take the form of monthly recurring revenue, otherwise known as MRR. Early stage.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Buffer Resources

OCTOBER 2, 2023

While out in the fields, she started thinking about passive income, and it occurred to her that she could teach grant writing online. Business Snapshot Years in business: 6.5 If I need to deny myself investments, I see it as proof that my business model is off. But in the first year, she made only $2,000.

Payment Methods 114

Payment Methods Sales Hiring Payments Business 114

Baremetrics

NOVEMBER 10, 2019

This model allowed me to work with dozens of SaaS startups using spreadsheets, while we built our financial modeling software Flightpath. Although SaaS companies share many features across their business models, there is enough variation that requires differentiation in the financial model. Say, PnL_Jan_2019.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

SmartKarrot

APRIL 13, 2020

SaaS businesses are organizations that provide subscription-based software applications that are centrally hosted on their servers over the internet. Source: Byteant , December 2019. 5000 Rank in 2019 in the security industry. In 2019, Intercom was reported to generate $50 Million annual recurring revenue. Business Ops.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStr

NOVEMBER 22, 2019

285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. This podcast is an excerpt from Aydin and Roelant’s session at SaaStr Annual 2019. And it was a very high velocity model.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

Casey Accidental

JUNE 9, 2020

At the end of 2019, I presented Eventbrite’s product plans to the board for 2020. across business models, customer types, etc. In those businesses, the business failing and churning as a result is called “involuntary churn”, though that can also mean a payment method not working for someone who wants to retain in other models.

Retention 145

Retention Benchmarks Payments Payment Methods 145

Casey Accidental

DECEMBER 11, 2023

Besides building a growth model and forecasting your growth from it, which I absolutely recommend you should do, what are the factors that contribute to how quickly you need to be investing in that second product after the first product finds product/market fit? B2B requires suite expansion. Why does B2B require suite expansion?

Payments 113

Payments Scale Payment Solutions Technical Review 113

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. My account runs my website. So if you think about just a manufacturer and you’re making a toy, you might sell it direct to consumer on your own website.

SaaS Payments 257

SaaS Payments Scale Payment Services Payment Solutions 257

Sales Hacker

MAY 9, 2019

This is what the person would be paid annually and it has two elements; a base salary and a sales incentive held against sales, also known as variable pay. It ties payment to the achievement of specific objectives that have been pre-determined and communicated to the employees that are on the incentive plan. Payment Timing.

Compensation 102

Compensation Sales Hiring Development Team Review Sales Recruiting 102

SaaStr

NOVEMBER 7, 2019

The idea for Stripe, I’m sure most of you know in the early days was to have just a few lines of code and lead developers accept payments in the apps and services. It was a distribution API in a very rudimentary form, and it allowed us to be present in other properties than our website. Romain Huet : Yeah, totally.

Payments 119

Payments Merchant Services Payment Solutions Payment Services 119

Incredo

NOVEMBER 1, 2019

The self-service sales model is thus all about low-priced products accompanied by a fully automated customer journey. Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. Focus: Product and Customer Journey.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Chargify

AUGUST 17, 2020

As of late 2019, Amazon’s cloud services business, Amazon Web Services (AWS), accounts for about 71 percent of its parent company’s operating income and about 13 percent of the brand’s overall revenue. In both cases, Twilio’s billing model allows for scalability for both the company and its customers.

AWS 98

AWS Payment Services SaaS Payments Payments 98

Outseta

APRIL 14, 2020

When you work for yourself you can also build the advantages that you need into your business model because you call the shots—opt for offering your services on retainer basis in order to give yourself a bit more stability than you’d have selling contract based work. SaaS is no different.

Payment Methods 68

Payment Methods Payment Solutions SaaS Payments Payments 68

Baremetrics

SEPTEMBER 15, 2021

Payment ii. Upgrades and support What are other software monetization methods? Since 2013, Microsoft has released two new versions, Office 2016 in 2015 and Office 2019 in 2018. Payment In the perpetual model, the software is provisioned with a one-time payment, along with the option of a yearly maintenance fee.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

ProfitWell

AUGUST 18, 2020

Reliance told her that she would need to buy-out the remainder of her two years in one lump sum payment, plus the interest the company would lose over those two years, and she would have to pay an additional hefty administration fee too. The administration fee alone totaled nearly three of her monthly payments. Every person has biases.

SaaS Payments 111

SaaS Payments Payment Methods Underperforming Technical Team Outsourced Development 111

Casey Accidental

JULY 6, 2020

At the end of 2019, I presented Eventbrite’s product plans to the board for 2020. across business models, customer types, etc. In those businesses, the business failing and churning as a result is called “involuntary churn”, though that can also mean a payment method not working for someone who wants to retain in other models.

Retention 52

Retention Benchmarks Payments Payment Methods 52

SaaStr

OCTOBER 29, 2019

What I love about SaaS as a product person is that it’s a longterm value exchange. I think it’s such an interesting window into the company’s business model and I bucket companies into one of three buckets. They’re overwhelmed by the payment decision of which plan to buy. Let’s get started.

Payments 100

Payments Pricing Compensation SaaS Payments 100

Chargify

MAY 8, 2019

Let’s take a look at the seven most popular subscription billing models. Which one should you use in 2019? The freemium model is a subscription billing model where you allow people to use a basic version for free and then charge them if they want to upgrade. Pay-as-you-go. image source).

Subscription 69

Subscription Payment Features SaaS Payments Payment Solutions 69

ChurnZero

APRIL 27, 2021

ChurnZero secured $7 million in a Series A funding round in 2019 led by Baird Capital and supported by returning investors like Grotech Ventures. Why & How Every Single One of Your Employees Should be Talking to Customers – Find out how to get all departments involved and become customer-facing in an online community. .

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SaaStr

MAY 4, 2022

Market trends: why is it easier than ever to build an online business? Despite all these growing pains, it’s still never been a better time for online businesses. You can now outsource most of your business needs, from e-commerce (like Shopify) to website building (like Wix).

Payment Features 197

Payment Features Payment Services Payment Solutions Outsourcing Services 197

Sixteen Ventures

DECEMBER 31, 2019

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. Metering / Billing / Payment Process. How do I target my customers when they’re not online? Training consumption (online/in-person, technical or otherwise). Customer Success At Your Expense Hurts Everyone.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

JANUARY 14, 2020

My intention today is to share a little bit about our journey as a company, my personal journey as an entrepreneur, and give you something that you can take away to apply to your own businesses. It’s awesome to be back at SaaStr and be with all of you, and I’m really looking forward to this time we have together.

B2B 133

B2B B2C Scale New CTO 133

SaaStr

OCTOBER 4, 2019

How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? This podcast is an excerpt of Gillian’s session at SaaStr Annual 2019. We also tap into the more payment ecosystem, and we have ways of earning money there. Where are the challenges? What must one always do? *

Scale 121

Scale SaaS Payments SMB Sales Hiring 121