Intercom, Inc.

MARCH 22, 2018

Another learning was that we almost tried to over-engineer the solution to how we acquired supply. Thumbtack used a much more simple but still scalable solution. When Eventbrite then raised a big round of capital, it was really about creating the processing systems to scale. We create this robust web crawler.

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

yoursales

DECEMBER 12, 2018

Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). noCRM.io – Lead management software that really helps salespeople. Salesmate – Sales Management, Automation, and Acceleration Software for Teams of All Sizes & Shapes. Shield App – Real-time LinkedIn Analytics.

Scale 100

Scale Payment Methods Payment Solutions Sales Recruiting 100

FastSpring

DECEMBER 18, 2020

A 2018 survey found that nearly half of companies make 50–74% of all their corporate purchases online. Streamlining how other businesses buy products, software, and services free up employees within a business to tackle different tasks when they’ve historically been tied up in lengthy sales meetings and demos.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

SaaStr

DECEMBER 26, 2019

The way that CMOs are reacting, this is 2018 Gartner data, is that the budgets of CMOs are shifting from every category towards MarTech. It was mostly just how to activate them, how to make them come back to the app. How do I customize that emails in that messaging onboarding. Guillaume : We’re talking of human labor paid.

Sales Hiring 175

Sales Hiring Payment Methods Payment Solutions Marketing 175

Stax

SEPTEMBER 17, 2024

In the new, digital era of payment management and shopping, protecting customer data is a top priority. Each requirement plays a critical role in building a secure environment for payment processing. Failing to comply with the Payment Card Industry Data Security Standard can have a number of severe consequences for a business.

Payment Services 88

Payment Services Merchant Services Payment Methods compliance 88

Stax

NOVEMBER 27, 2023

That’s the amount of non-cash payments made in the U.S. Even if you’re not in the financial industry, you’ll need a payment processor or payment service provider (PSP) to start generating revenue, which means you’ll need to either have a proper risk management framework in place—or work with a PSP that has one. million ($47.3

Merchant Services 88

Merchant Services Payment Services Systems Review Technical Review 88

Chart Mogul

FEBRUARY 5, 2018

First came the race to 99 cents, then the rise of freemium and in-app purchase models. In 2016, Apple rolled out expanded support for the subscription model in iOS apps — suggesting that subscriptions were the future for publishers on the App Store. So what’s the state of play in 2018? Free trials are supported.

Payment Methods 60

Payment Methods Payment Solutions Payment Features Subscription 60

User Pilot

JULY 23, 2020

The solutions you would implement if you had this insight from a Cohort Analysis would be very different from what you would do if those users were evenly spread between age cohorts. An Onboarding Checklist , making it visually clear to users what they need to do to start using your service. Clearly, in-app prompts are no use here.

Retention 94

Retention SaaS Payments Strategy Payment Solutions 94

Natalia Luneva

JANUARY 13, 2021

The period refers to a month or year depending on which payment option you offer or which of them is more popular. Software companies that serve large organizations experience a 6-10% churn rate. ZenMaid, a maid service software runs a private Facebook group that is available only to their users. In the inner cycle, they are.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

How To Buy Saas

FEBRUARY 13, 2021

Whether you are a content creator who’s new to live streaming and don’t know which is the best streaming software available in the market, or a business owner who live stream with their customers or connection to teach, train, sell or connect and makes primary revenue source through it. What is Live Streaming Software?

Payment Solutions 69

Payment Solutions Software Review Software Payments 69

The Angel VC

DECEMBER 12, 2018

UIpath, the wildly successful robotic process automation solution out of Romania, is on a similar trajectory. Maria probably required at least three months of onboarding and training, and chances are that three months before Maria’s first day at your company you paid a recruiter (or incurred other types of recruiting expenses) to find her.

Sales Recruiting 106

Sales Recruiting Sales Hiring SaaS Payments Scale 106

Outseta

AUGUST 31, 2018

By Geoff Roberts 5 min read With some vacation time now in our rearview we’re heading towards the home stretch of 2018, making it the perfect time to fill you in on what we’ve been up to at Outseta since our July company update. We now support Stripe as a payment gateway. Here’s the latest and what’s to come.

Payments 40

Payments Payment Solutions SaaS Payments Payment Methods 40

ChurnZero

JANUARY 4, 2019

In the quest for finding scalable ways to help customers realize more value out of the software they buy, more and more software companies are turning to customer education. The biggest trend I see emerging in Europe, which started at the end of 2018 is Customer Success Plans becoming a staple asset of Customer Success teams.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Baremetrics

JANUARY 24, 2021

A year earlier we’d launched the MVP of the model allowing SMB customers to input a credit card to get access to the platform, but we hadn’t had a chance to dedicate time or resources to optimizing a proper SaaS onboarding funnel. The system was too flexible and didn’t provide enough guidance and structure for those going through enrollment.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

Outseta

JULY 2, 2018

Onboarding Improvements We’ve rolled out a new onboarding process to make it easier for customers to get started off on the right foot. We also added a “Getting Started” checklist once you complete the initial account setup steps along with some calls-to-action to complete the most common onboarding actions. What's next?

Payments 40

Payments Payment Methods Payment Services SaaS Payments 40

Outseta

JANUARY 10, 2020

Expenses It’s cheaper than ever before to build software—3 years into building Outseta, we’ve spent $66,326 on the business. Forte fees are payment processing expenses that have grown significantly over 2018 as we’ve processed more subscription payments. 2017 2018 2019 Total. 2017 2018 2019 Total.

SaaS Payments 55

SaaS Payments Scale Payment Methods Payment Solutions 55

Natalia Luneva

APRIL 24, 2025

Imagine cutting years off payment system setup. The number of Payment Facilitators (PayFacs) has grown 13.8% each year since 2018. For businesses, this means they can use payment systems without starting from scratch. PayFac as a Service lets companies add payment processing to their platforms.

Merchant Services 40

Merchant Services PayFac as a Service Payment Services Marketplace as a Service 40

All that Saas

MAY 1, 2021

dollars in 2018. Influencer marketing platforms are a great solution to engage with your audience in the right way. With a handful number of useful tools, the software helps you connect with the right influencers for your brand. The software not only helps promote your brand locally but also on an international level.

Payments 52

Payments Payment Methods Payment Solutions Payment Services 52

OpenView Labs

AUGUST 7, 2019

As soon as we turn to our 4,000+ customers, then what we hear actually sounds more like, “I have been looking for something like Loomly for 10 years” or, “I have tried 10 different solutions until I finally found your product.” The frenzy of customer support software companies shows that it’s a problem that people want solved.

Payment Methods 63

Payment Methods Payment Solutions Marketing Payments 63

ChurnZero

JANUARY 4, 2019

In the quest for finding scalable ways to help customers realize more value out of the software they buy, more and more software companies are turning to customer education. The biggest trend I see emerging in Europe, which started at the end of 2018 is Customer Success Plans becoming a staple asset of Customer Success teams.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Point Nine Land

DECEMBER 12, 2018

UIpath, the wildly successful robotic process automation solution out of Romania, is on a similar trajectory. Maria probably required at least three months of onboarding and training, and chances are that three months before Maria’s first day at your company you paid a recruiter (or incurred other types of recruiting expenses) to find her.

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

Outseta

NOVEMBER 8, 2017

The onboarding experience is still pretty rough, but the product functionality is there. We're offering a free year of Outseta to any Techstars company that signs up by the end of June 2018. We’ve made a couple of important decisions here: We’ve partnered with Forte payment systems to process credit card and ACH payments.

SaaS Payments 40

SaaS Payments Payment Solutions Payment Services Payment Methods 40

Natalia Luneva

JANUARY 13, 2021

The period refers to a month or year depending on which payment option you offer or which of them is more popular. Software companies that serve large organizations experience a 6-10% churn rate. ZenMaid, a maid service software runs a private Facebook group that is available only to their users. And everybody loved it.

SaaS Payments 52

SaaS Payments Payment Methods Churn Payment Services 52

CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Margin that is like software. It was back in 2018 for Datadog where customers only opted for 1 product. Know more about NRR: What is net dollar retention?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Outseta

APRIL 30, 2019

Our approach to pricing experimentation By Geoff Roberts When we began working on Outseta our product vision was fairly straightforward—bring together the core software tools that all early stage SaaS start-ups need. And how can we implement pricing that’s both fair and easy to understand for our customers?

Payments 40

Payments Payment Solutions SaaS Payments Scale 40

Chargify

MARCH 6, 2018

EdPlace, 2018. For us, it’s always been about finding a solution that is flexible enough to deal with the complexities of our existing system and where that system is going,” says Will Lord, Head of Product at EdPlace. The support team helped ensure our onboarding and integration went quickly and smoothly.

B2C 40

B2C Merchant Services B2B Payment Methods 40

The Marketing & Growth Hacking Publication

FEBRUARY 18, 2019

New technologies, companies, and solutions pop up every month and they all have their mission focused toward the online world. In 2018 the US invested over $39 billion into programmatic ads which is 81.5% Onboarding Time Signing up only takes a few minutes. CPC, CPI, and CPA payment options are also available.

Payments 40

Payments Payment Methods Underperforming Technical Team Advertising 40

SmartKarrot

FEBRUARY 3, 2022

Ambar is a Brazilian SaaS company that offers digital solutions to companies operating in the construction industry. The company has several products offering digital solutions. Its product AmbarEva is a cloud-based project management solution. Amber’s AmarLive is an energy management solution. Wabbi Software S.A.,

Payment Methods 10

Payment Methods SaaS Payments Merchant Services Payment Services 10

Baremetrics

MARCH 23, 2020

Another walked me through the onboarding emails he sends to retain 94.7% It could be the way you’re acquiring customers, your onboarding, or another part of your business. But Pat Walls, founder of Starter Story and Pigeon , has a solution to increase your chances. One founder told me the key to how he was able to achieve 0.1%

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

SaaStr

NOVEMBER 21, 2020

What is the right way to onboard them? I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And there’s a lot of benefit to running a software as a service, in general. When is the right time?

SaaS Payments 293

SaaS Payments Scale Payment Services Payment Solutions 293

Intercom, Inc.

MAY 16, 2019

That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. It’s easy to dream up a sophisticated solution to a problem, but first you need to validate your assumptions to ensure you’re on the right track before going nuts with features.

Payment Solutions 106

Payment Solutions Underperforming Technical Team Software Review Onboarding 106

FastSpring

AUGUST 11, 2020

When it comes to software and online purchases, those transactions are increasingly moving to a subscription-based model, where customers put their purchases on autopilot so they can have continuous access to SaaS products. A lot of the software and digital products we use online, we use continuously. The best part?

Payment Features 123

Payment Features Payments Payment Methods Subscription 123

SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Krish Subramanian: We are software engineers by training. My co-founders cut their teeth at Zoho for over 10 years building product and for over six years [inaudible] software products. When I say we, it’s me and my four co-founders.

Scale 149

Scale Sales Recruiting SaaS Payments Payment Services 149

Chart Mogul

DECEMBER 19, 2017

Also: We explored what a $4K DSLR can teach you about SaaS onboarding. Also: We announced our partnership and integration with Brazilian payment platform Vindi. We published a profile of Mac app subscription service SetApp who’s aiming to fill a gap in support for consumer subscriptions on Apple’s platform.

Payments 58

Payments SaaS Payments Payment Solutions Scale 58

FastSpring

JUNE 2, 2025

Likewise, in the tech-meets-ecommerce space, there were very few SaaS companies out there, live service gaming didnt really exist yet, and software companies wanting to sell their software globally had very, very few options. So we wanted to build that next generation system.

Payment Methods 99

Payment Methods Merchant Services Payment Solutions Payment Services 99

Sales Hacker

DECEMBER 10, 2024

It includes a breakdown of the Sales AI landscape, adoption of GenAI and Sales software across buyer groups. We owned the long tail of search terms around construction lien rights and payments. Thats why HG Insights created The Next Generation of Sales AI report to calm the FOMO and help you bring AI to your GTM teams.

Scale 111

Scale Sales Hiring Scaling CTO Coach 111

ChurnZero

JULY 24, 2020

People get stuck in what Botsman calls “the sea of uncertainty,” where she says you hear common objections such as “I liked the old system much better” and “I have so much to do, and now I’m being asked to change X as well!”. Rand Fishkin (@randfish) August 13, 2018. I’m all in on the latter.

Payment Methods 59

Payment Methods Payments Payment Services SaaS Payments 59