Remove 2017 Remove Marketplace as a Service Remove Onboarding
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Eventbrite’s Brian Rothenberg on growing a marketplace

Intercom, Inc.

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million

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The most exciting Latin American SaaS Startups

SaaStock

Founded : 2017. They start by focusing on the onboarding. Metatext offers a solution to help SaaS entrepreneurs to automate business processes such as customer services, marketing and insights. Founded : 2017. Founded : 2017. Founded : 2017. Founders : Patrick Rocha. Based in: São Paulo. Pin People.

Startup 210
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Andrew Chen on finding the “fresh powder” in growth

Intercom, Inc.

Switching to a different service is something that takes a lot of effort. Andrew: I started on the driver side of the business, and as everyone knows about marketplaces, the supply side is often the trickiest, hardest side. I saw both sides of the marketplace, which was a lot of fun. Adam: Favorite recent onboarding experience?

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Crushing the Pivot: Lessons Learned from a Product Reboot with TaskRabbit (Video + Transcript)

SaaStr

TaskRabbit I ran for almost a decade, and then we sold it to Ikea, the global furniture brand in 2017, and so now I spend my full-time job as an investor looking at early stage tech companies. It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid.

Scale 143
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Five Ways to Address Complexity In Your Product

Casey Accidental

Eventbrite was historically a 50% sales and 50% self-service business. So, as we decided to take a bet on building an intuitive, self-service experience instead of masking user experience issues with human support, we really had to confront Belsky’s product lifecycle for the first time. Sounds expensive.

Scale 139
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HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Intercom, Inc.

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?

Scale 188
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Sales Stack 2022: The Tools

yoursales

Salesflare became one of the CRMs we tinker with back in 2017. With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. Mimiran – More Leads and More Deals for SMB Services Business. ZeroBounce - Award-Winning Email Validation Service. Sales Learning & Onboarding.

Scale 113