Outseta

JANUARY 9, 2019

Dimitris, Dave, and myself have yet to pay ourselves any salary and are instead trading our time for sweat equity in the business. We’ve tried hard to be extremely financially disciplined and fight the urge to invest in growth prematurely. 2017 2018 Total. building Outseta - roughly $8,000 in 2017 and $24,000 in 2018.

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

Andreessen Horowitz

SEPTEMBER 21, 2023

Over the past decade, India’s central bank—the Reserve Bank of India (RBI)—has become one of the most proactive regulators in the world, advancing the digitization of payments and financial services at a rapid pace. But around 2017, we began to develop an interest in India. in a single database.

Payment Services 114

Payment Services Payment Solutions Payments Payment Methods 114

OPEXEngine

SEPTEMBER 28, 2021

By turning its $193 million loss in earnings before interest, taxes, depreciation, and amortization (EBITDA) in 2017 into a positive $233 million in what it called community-adjusted EBITDA, it erased its leverage problem without having to make any changes to its planned bond offering. You want to be clear what it is,” Holmes said.

Payment Methods 52

Payment Methods SaaS Payments Payments Payment Services 52

ProfitWell

FEBRUARY 21, 2019

But before the sugar hits, let’s break down the latest in subscription and recurring revenue with your February 21st Subscription60. Check out these real-world examples from Freshdesk to see how embracing the tech takeover can make your business better. " What's up subscribers? The Rundown In resources. But that’s a good thing.

Payments 45

Payments Payment Solutions Payment Services Subscription 45

yoursales

JANUARY 28, 2022

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. Drive Revenue. Grow Your Pipeline.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

ProfitWell

NOVEMBER 26, 2019

Succeeding in subscription also means having business flexibility—try new things and iterate quickly on offerings, as ultimately, needs change. Operationally speaking, this could range from offering a new service for mobile readers, creating new pricing models, or offering new payment methods.". Have any of you read Nir’s work?

Payment Services 40

Payment Services Payments Payment Methods Subscription 40

BetterCloud

AUGUST 16, 2018

Many of these tips are oldies but goodies to cybersecurity experts, but I’ve tried to include a few unique tips with my personal explanation for each. Plus, the website [link] has a great tool for passphrase generation. Tip #3: June of 2017 brought a big change to password management. Tip #4: Unique passwords are important.

Payment Methods 40

Payment Methods Payment Services Payment Solutions Technical Review 40

ProfitWell

JANUARY 31, 2019

Avocode Knows Face it: Your website is often the first face of business, and the primary point of reference your users come in contact with. So Avocode sits down with Stefan Judis to hear a developer’s perspective on why web performance is so crucial to business, and how to leverage your site’s power. " Ready for the rundown?

Payment Methods 45

Payment Methods Payment Solutions SaaS Payments Entertainment 45

SaaStock

MARCH 20, 2019

Collibra provides a cross-organizational data governance and catalog platform that helps companies maximize the value of their data. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Founded: 2012. Based in: New York. Founded: 2008.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStr

APRIL 30, 2022

Average Revenue per Customer. So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising.

SaaS Payments 230

SaaS Payments Metrics Payment Methods Scale 230

Casey Accidental

DECEMBER 11, 2023

Format changes are usually only required around platform shifts already occurring or platform shifts a larger company is trying to drive. This is creating a new value proposition for your existing audience so that you can acquire, retain, and/or monetize them better. I have written more about platforms here.

Payments 113

Payments Scale Payment Solutions Technical Review 113

FastSpring

FEBRUARY 20, 2019

Ecommerce is big business. billion online in 2017, the highest growth rate since 2011. There are thousands of companies selling online to millions of customers, but what’s the best way to sell? First and foremost, scaling a software company involves investing considerable time, capital, and energy.

Payment Methods 63

Payment Methods Outsourcing Services Payment Services Payment Solutions 63

yoursales

DECEMBER 23, 2019

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Salesforce.com – The Customer Success Platform To Grow Your Business. Capsule CRM – The smart simple online CRM.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

yoursales

JANUARY 29, 2021

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. Salesforce.com – The Customer Success Platform To Grow Your Business. Mimiran – More Leads and More Deals for SMB Services Business.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

yoursales

DECEMBER 12, 2018

During this year we’ll also start sharing the country sales tools stacks series entitles “Sales Tools made In…” Finally all that is being tied together in integrated tool stacks with some of our friends at the companies listed here. Salesforce.com – The Customer Success Platform To Grow Your Business.

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

yoursales

DECEMBER 23, 2019

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Salesforce.com – The Customer Success Platform To Grow Your Business. Capsule CRM – The smart simple online CRM.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

Andreessen Horowitz

NOVEMBER 28, 2023

So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically. And I wanted to do another payments company, but I didn’t know what I wanted to do. You’re a payment nerd. I’m more of an infrastructure person. Why don’t you put them on a card?

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

SaaStr

JUNE 14, 2019

Before that Dave was SVP/GM of Service Cloud @ Salesforce where he led the $500m line of business for customer service applications. Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. How many meetings is normal to have in this process?

Sales Hiring 146

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 146

yoursales

DECEMBER 12, 2018

During this year we’ll also start sharing the country sales tools stacks series entitles “Sales Tools made In…” Finally all that is being tied together in integrated tool stacks with some of our friends at the companies listed here. Salesforce.com – The Customer Success Platform To Grow Your Business.

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

SaaStock

MARCH 20, 2019

Collibra provides a cross-organizational data governance and catalog platform that helps companies maximize the value of their data. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Founded: 2012. Based in: New York. Founded: 2008.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

Outseta

OCTOBER 15, 2018

It made the rounds in tech circles online. Investment funds like Indie.VC in debt from Accel-KKR in November 2017 Wistia, a Cambridge, MA based video hosting company, made waves throughout the SaaS world this July when they formally announced that they had taken on $17.3M in debt to buy out their investors.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SaaStock

MARCH 1, 2019

According to Mike Laven, CEO of Currencycloud, the one thing necessary for any company to succeed in China – or in any of the Asian countries – is to get local investment. SAIF Partners is one of the top private equity firms that provides growth capital financing for Asia businesses. SaaS Investments: Goodera, and others.

SaaS Payments 190

SaaS Payments Venture Capital Telecommunications Payment Services 190

SaaStr

SEPTEMBER 13, 2020

If you look back on February 5th, 2019, which was the SaaStr Annual, hopefully many of you were there in person, we gave the state of the cloud presentation and talked about the power of the industry, and the power that’s been building in terms of market capitalization of just the public cloud companies and what they show.

Sales Hiring 156

Sales Hiring Scale Payments Cloud 156

SaaStr

AUGUST 5, 2020

I started Basis Set Ventures in 2017. We invest in companies that transform the way people work. We mostly do seed-stage investments and a little bit if Series A. We’re investing both down and up the stack, anything from infrastructure to the data layer, to algorithm, to application. debt ventures.

Technical Review 145

Technical Review Payment Methods Travel Development Team Review 145

Incredo

NOVEMBER 1, 2019

When you’re looking to generate significant revenue as a newbie in the SaaS market, your product prices shouldn’t go above $5000. Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. Self-Service. Focus: Product and Customer Journey.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Baremetrics

JULY 29, 2021

It begins as the customer has either followed an embedded link or hopped into the company’s email list. Poor communication Data from Forrester shows that 45% of US customers abandon an online purchase over poor information. For example, premium software users who have not been active on your platform within a considerable time frame.

Payment Methods 104

Payment Methods Payment Solutions Payments SaaS Payments 104

ChurnZero

APRIL 27, 2021

As ChurnZero recently secured a Series B investment bringing our total funding that has been raised to date to $35 million, we thought we’d take a look back and see the role that Customer Success plays at each respective stage of funding for SaaS companies. And we thought, who better to ask than those that chose to invest in us along the way.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

Chart Mogul

MARCH 6, 2018

Increased product personalization — This can lead to a stickier product with more invested, engaged users. Undoubtedly, Spotify’s array of personalized playlists (especially Discover Weekly) keep people subscribed. Average Revenue Per Account (ARPA). ARPA is the lifeblood of any subscription business.

Payments 75

Payments Metrics EKS (Elastic Kubernetes Service) SaaS Payments 75

SaaStr

MARCH 17, 2020

.” Maybe they send out a message on Slack, maybe they send you a text message and they say, “Hey, do we have anyone who in Talkdesk could probably be say like of a certain size, with certain number of integrations, maybe in this regional vicinity or in this country?” deal size growth. How do customers become advocates?

Scale 144

Scale Payment Services Sales Hiring Payment Methods 144

ProfitWell

JULY 18, 2019

Pricing discrepancies and extra costs were the primary cause of abandoned carts for 60% of respondents in a 2017 survey from Baymard. A pricing discrepancy (sometimes referred to as a rate discrepancy) happens when a customer goes to the checkout page on your website and finds a different price than they expected for their order.

Payment Methods 43

Payment Methods Pricing SaaS Payments Software Review 43

Intercom, Inc.

NOVEMBER 25, 2021

We’ve always heard the best defense is a good offense, but perhaps that doesn’t apply all that well in business. For Dan Gingiss , at least, investing in your defense – the customer experience – is the smartest move you can make. Come drive our car, come to our store.’ Dan Gingiss is many a thing.

Payment Methods 206

Payment Methods Scale Social Media Airlines 206

Baremetrics

NOVEMBER 10, 2019

Since the original version of this post from early 2017, we’ve worked with many more SaaS companies and a common theme has been moving companies from a starter template to a more robust financial model. However, even with its’ new embedding capabilities, it doesn’t come close to Google Sheets in team collaboration.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

SaaStr

MAY 27, 2020

Maybe you want to launch a business. Whatever it is, the way you tell your story online can make all the difference. We woke up February 2020 with a shock to the system and no idea what it would mean for our business. In revenue, the US government takes in 3.5 So the ability for people to store oil doesn’t exist.

Technical Review 199

Technical Review Payment Services Payment Methods Development Team Review 199

Intercom, Inc.

OCTOBER 29, 2020

Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. You should think about how your product integrates with and fits in with everything else that people have going on in their lives.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

SaaStr

OCTOBER 21, 2019

As for Robert, prior to MessageBird, he was co-founder and CEO of Zaypay.com which focused on driving mobile payments into 50+ countries, enabling 1.5bln users to pay for virtual goods through their phones (sold to Mobile Interactive Group (MIG). billion users to pay for virtual goods through their phones.

Scale 100

Scale Payment Methods SaaS Payments Payment Services 100

SaaStr

AUGUST 26, 2022

Look at Snowflake and GitLab and ZoomInfo, growing almost 60% at a billion in revenue. Jason Lemkin: The highest stage of venture is crossover, crossover funds, TCV is one of an early one, but even mutual funds that invest in unicorns. All that money went from public to private because, holy crap, Sequoia invested at Zoom at a billion.

Sales Hiring 198

Sales Hiring Scale Sales Recruiting Scaling 198

Sales Hacker

JANUARY 21, 2020

Angus is an amazing person — who never went to college. Now he’s a partner making investments on the VC side at Foundation Capital with over 20 years of operational experience. Angus is an amazing person — he never went to college. He then founded Upserve and sold that business to Vista Equity Partners.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55