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Reflections on the early days at Zendesk (part 1)

The Angel VC

I was worried that the inbound marketing plus customer success (at that time, called “customer advocacy”) approach wouldn’t scale and thought that they’d have to do outbound sales soon to keep growing. It was enough for the founders to take a modest paycheck and to hire a few people, but it was clear that we’d need a much larger round soon.

Scale 155
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SaaStr Podcasts for the Week with Crossbeam and Podium – January 10, 2020

SaaStr

Does Bob agree with the notion that channel sales have completely died in the world of SaaS? How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? Why is this? What are the drivers of its death?

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What SaaStr CEO and Founder Jason Lemkin Really Thinks About AI, Sales & Lead Gen In 2024

SaaStr

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. Lead generation tools do change, but the basic motions of sales and marketing haven’t changed much.

Scale 239
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Selling into Startups 101: What You Need to Know to Find a Unicorn

Sales Hacker

In order to execute on this mission, founders can bootstrap their company, raise outside money ( venture capital is the most popular), or use a combination of both to help build their business. Additional growth signals to look out for: Recent leadership hires. Raised Series B in 2012. Website traffic increases.

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Whose Company Is It Anyway? Differences between Founders and Hired CEOs

OPEXEngine

However, as soon as a founder/CEO raises venture capital (VC) they have decided to take investing partners along on the journey. Hired CEOs: It’s the Board’s Company vs. It’s My Company to Run. We think we should hold off doing channels until we’ve debugged the sales model. Nothing can take that away.

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The Best of SaaS at YCombinator: A Deep Dive with the CEOs of Gusto, Amplitude and Plangrid (Video + Transcript)

SaaStr

Sam : We funded all three of these companies in our Winter 2012 batch. For us, it’s about fixing this problem, serving the customer well, so a very service driven mindset, which I gave a talk on a few days ago here, has been a big part of Gusto and affected our hiring from the early days. Get tickets here. TRANSCRIPT.

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Webflow’s Maggie Hott on building a scaleable sales team from the ground up

Intercom, Inc.

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. She “stumbled” into it, as she told us, first as one of the earliest sales hires of Eventbrite, where she stayed for four years, and then into Slack in early 2015 as the first sales rep in the Bay Area.

Scale 118