Reflections on the early days at Zendesk (part 1)
The Angel VC
NOVEMBER 26, 2014
I was worried that the inbound marketing plus customer success (at that time, called “customer advocacy”) approach wouldn’t scale and thought that they’d have to do outbound sales soon to keep growing. It was enough for the founders to take a modest paycheck and to hire a few people, but it was clear that we’d need a much larger round soon.
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