Intercom, Inc.

MAY 1, 2018

I’ve been working with my co-founders since 2007-2008. We gave up chasing these mythical “grow your website with this one weird trick” things. Then you get them to your website. What the hell happens when they land on your website? What the hell happens when they land on your website? This was around 2010.

Retention 223

Retention Payment Methods Onboarding Payment Solutions 223

SaaStr

NOVEMBER 2, 2019

Does it have to be in person? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Krish Subramanian: We are software engineers by training. My co-founders cut their teeth at Zoho for over 10 years building product and for over six years [inaudible] software products.

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

Sales Hacker

APRIL 22, 2020

You, personally, have probably cut out your personal trainer sessions and put off buying that new living room couch, right? We’re all human beings experiencing the same things in our personal lives — but these are the exact same priorities our prospects and customers are experiencing. Eliminating discretionary spend.

Payment Services 99

Payment Services Payment Methods Payments Payment Solutions 99

OpenView Labs

JANUARY 29, 2020

It should get you started on thinking about freemium mechanics in your own software. How to Increase Your Payment Customers In a Freemium Model. 7 Tips for Successfully Introducing Freemium Business Software. Some of the top software companies in business today use freemium models to engage customers.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

SaaStock

MARCH 20, 2019

Founded: 2008. Forter offers a real-time and completely automated fraud prevention solution for enterprise e-commerce businesses. Recorded Future is a leading universal threat intelligence solution that arms enterprises’ security teams with all the tools they need. Founded: 2008. Based in: New York. Founded: 2015.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStr

JUNE 19, 2020

Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. In 2008 he became an angel investor and discovered Zendesk, Clio, FreeAgent – and his love for SaaS. Christoph co-founded Point Nine Capital in 2011. This is where the cloud meets.

Development Team Review 157

Development Team Review Software Review Management SaaS Payments 157

Chargify

JANUARY 25, 2018

Loved by the WordPress community at-large, Gravity Forms is praised as the “ best contact form plugin ” for websites powered by WordPress. Widely recognized as the industry leading WordPress form solution, Gravity Forms made an inspiring rise to success in the last several years. Born from a personal need.

Scale 40

Scale Scaling Payments Payment Solutions 40

SmartKarrot

APRIL 13, 2020

Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. Growing at the same pace, a report from BetterCloud had anticipated that 73% of the organizations will have all SaaS apps by 2020. And the result is visible!

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStr

JUNE 14, 2019

How did seeing the boom and bust of the dot com and 2008 affect Dave’s operating mentality? What does Dave believe is crucial to achieve in these in person meetings? Here’s what Elisa talks about: How to win Talentshare when the system is stacked against you. How many meetings is normal to have in this process?

Sales Hiring 141

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 141

SaaStock

MARCH 20, 2019

Founded: 2008. Forter offers a real-time and completely automated fraud prevention solution for enterprise e-commerce businesses. Recorded Future is a leading universal threat intelligence solution that arms enterprises’ security teams with all the tools they need. Founded: 2008. Based in: New York. Founded: 2015.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

NOVEMBER 7, 2019

The idea for Stripe, I’m sure most of you know in the early days was to have just a few lines of code and lead developers accept payments in the apps and services. There were solutions for the stadiums for the very large conferences, but nothing really for under 20,000 people. So first, I would say the API and Stripe.js

Payments 119

Payments Merchant Services Payment Solutions Payment Services 119

SaaStock

MARCH 1, 2019

Fresco Capital focuses on businesses developing new solutions in the enterprise, education, infrastructure, healthcare, consumer goods and entertainment. SaaS Investments: Consilium Software, HRBoss, and others. BEENEXT is a Singapore-based VC investing in fintech, platforms, payments and SaaS businesses. Founded: 2012.

SaaS Payments 190

SaaS Payments Venture Capital Telecommunications Payment Services 190

Outseta

OCTOBER 15, 2018

It made the rounds in tech circles online. Wistia Funding History $650,000 from angel investors in 2008 $775,000 from angel investors in 2010 $17.3M Their first round of Angel investment in 2008 had not been a round for the sake of raising a round, or funds really even earmarked to invest heavily in growth.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Baremetrics

MARCH 16, 2021

This allows anyone building an app that applies blockchain technology to do so by building directly on top of QuikNode’s globally distributed Web3 infrastructure. While blockchain technology was spearheaded by Bitcoin starting from 2008, using the technology for other applications became popularized around 2017. Reduce failed payments.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

Sales Hacker

SEPTEMBER 20, 2022

In May 2008, I graduated college — with 1.56 million of my peers — directly into the 2008 recession. Basically: Today’s economic climate looks very different from 2008. But, in the words of my personal household saint, LeVar Burton, you don’t have to take my word for it. Signs of recession we’re seeing now vs. 2008.

Sales Hiring 79

Sales Hiring Marketplace as a Service Payment Services Banking 79

Incredo

NOVEMBER 1, 2019

Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. The same goes for the website, customer support, and user onboarding. Focus: Product and Customer Journey. Focus: Customer Onboarding and Face-to-Face Conversion.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

JUNE 16, 2020

And he also has the, I don’t know, benefit or dubious distinction, but lived through this before in 2008 and 2009. So we have over 260 portfolio companies globally, it’s all enterprise software, predominantly SaaS. Right now, learning for companies is only at 10% online. Adnan Chaudhry: Thanks, Matt. Good to be here.

Sales Hiring 159

Sales Hiring Scale SaaS Payments Payment Services 159

SaaStr

DECEMBER 17, 2019

Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. Ari : Millions of dollars in lawsuits as an eight person company and you need them to give you an amount of money that’s roughly equal to that.

Payments 145

Payments SaaS Payments Banking Underperforming Technical Team 145

SaaStr

AUGUST 6, 2019

We have a background doing software and standards for trade, and we thought that there’s a massive opportunity in this space. It is if you took LinkedIn, combined it with the app platform from Salesforce, and looked at the domain, which is supply chains. Third parties are developing apps for our platform.

Payment Solutions 147

Payment Solutions Payments Outsourcing Services SaaS Payments 147

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. I think on the plus side, coming into a firm like JPMorgan, we were a 200 person company when we were acquired. The day that acquisition closed, we became a 250,000 person company.

Payment Services 134

Payment Services Merchant Services Payment Solutions Payments 134

OpenView Labs

MAY 29, 2020

Don’t do this via a survey; actually talk to them via Zoom or a phone call. Toast was quick to pivot their offerings to help restaurants adapt to online ordering, closed dining rooms and contactless delivery—and this feature even helps restaurants get the word out. He didn’t charge me but asked that I write an online review instead.

Payment Methods 54

Payment Methods Marketing Sales Hiring Advertising 54

SmartKarrot

JANUARY 18, 2022

SaaS (Software as a service) has become a buzzword in recent years. Found in 2015 by Vijay Yalamanchili, Keka, Keka is an HR and payroll management software designed for modern organizations. The word Keka is a slang word in Telugu (founder’s native language) that translates to Perfect – how the software is. IBSFintech.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SaaStr

MAY 27, 2020

Whatever it is, the way you tell your story online can make all the difference. We woke up February 2020 with a shock to the system and no idea what it would mean for our business. So we had a shock to the system with no idea what it actually meant. So the ability for people to store oil doesn’t exist.

Technical Review 194

Technical Review Payment Services Payment Methods Development Team Review 194

SaaStr

MARCH 3, 2020

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. And then the next morning you wake up and you’re thinking about solutions.

Sales Hiring 155

Sales Hiring Sales Recruiting Scale CTO Hire 155

Sales Hacker

JANUARY 9, 2019

I co-authored Whale Hunting: How to Land Big Deals and Transform Your Company , published in 2008, a book which devoted considerable attention to what we knew from experience to be a serious issue. They lost that bid, and later learned, “We were afraid your lead person is just too young for this role.”. But you couldn’t be more wrong.

Outsourcing Services 75

Outsourcing Services Outsourced Development Payment Services Underperforming Technical Team 75

SaaStr

OCTOBER 24, 2019

Exited to Semantic in 2008 and had a good exit for the early SaaS businesses then set up Notion and we focus on SaaS companies, mainly in Series A in the European market. But invoicing happens to be connected to something really, really important, which is payments. Did anti-virus and anti-spam and the cloud. ” No.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world. Look at Eric Yuan at Zoom. I think cash collections are really important.

Sales Hiring 141

Sales Hiring Scale SaaS Payments Payment Services 141

ProfitWell

SEPTEMBER 3, 2019

Another 21% were only using the product one or a few times per week, which makes us think that usage is probably correlated to payment (Spotify has 70M paid users and approximately 3X that many free users). We can attribute these results to how Spotify has thought about the product and pricing strategy since its inception in 2008.

Payments 63

Payments Payment Methods Payment Services Pricing 63

SaaStr

AUGUST 6, 2020

Chen Amit: So, I started in the tech world many years ago and actually started and made money as a youngster before the personal computer was created. In terms of starting Tipalti, I sold another company in the telecommunication space in 2008. Both of them were a thousand person company. It was Commodore 64, Vic 20.

Sales Hiring 229

Sales Hiring Payment Services Payment Solutions SaaS Payments 229

The SaaS Garage

MARCH 12, 2020

Listen to those who have gone through the mega crises of 2001 and 2008 as entrepreneurs or investors. In times of frozen budgets for investments in non essencial software and innovation, acquisition cost will exeed rational, affordable levels. Some customers may reconsider churing if you offered them tailored payment schedules.

Underperforming Technical Team 94

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 94

The SaaS Garage

MARCH 12, 2020

Listen to those who have gone through the mega crises of 2001 and 2008 as entrepreneurs or investors. In times of frozen budgets for investments in non essencial software and innovation, acquisition cost will exeed rational, affordable levels. Some customers may reconsider churing if you offered them tailored payment schedules.

Underperforming Technical Team 52

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 52

Panintelligence

FEBRUARY 7, 2024

Our own SaaS originated as an internal solution for a leading payment gateway provider. The origins of Fintech SaaS From its origins as a B2C payment enabler to a staple across insurance, lending, compliance and more, Fintech SaaS now boasts a solid foothold within B2B and B2B2X markets. Let's get into it!

SaaS Payments 75

SaaS Payments Payments Technical Review Payment Services 75