article thumbnail

Product Dogfooding in Software Development: A Quick Guide (+Best Practices)

User Pilot

Start implementing a dogfooding program by recruiting users from across the organization, especially those not involved in the product development. Recruit employees for the internal beta testing To start with, recruit testers from across the organization. This will allow you to gain different perspectives on the product.

article thumbnail

How to Collaborate, Manage, and Work with Developers featuring Twilio’s Jeff Lawson

SaaStr

At his core, Jeff Lawson is a software developer first, and the CEO of Twilio second. He gets what goes on in a developer’s brain and the detailed process of building software, but he understands that businesses are motivated to move quickly. ” and receive an answer that sounds like gibberish to you.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Account Managers: They serve as the lead point of contact for all customer account management matters. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers.

article thumbnail

Meet your first wave speakers for Customer Success Summit 2018

Totango

In her current role at SAP, Krista leads a global team of digital engagement professionals focused on delivering a game changing and scalable digital post-sale experience for SAP cloud customers. Manager, Partner & Customer Experience. Dante is the Manager of Partner & Customer Experience at Google Cloud. Dante Otero.

article thumbnail

Product Development Process: The Seven Stages Explained

User Pilot

You need a range of disciplines working together in a cross-functional team to make sure various product development processes go to plan, including product managers , developers, marketers , sales, designers , senior leaders , and more. Senior management. The final step is to launch your product.

article thumbnail

My First 16: Creating a Supportive Builder Community with Plaid’s Zach Perret

Andreessen Horowitz

But along the way we found that the tool that we’d built was really interesting to a lot of other developers. So, myself and my co founder, we were kind of software developers, like kind of engineers by background. We didn’t hire a sales leader until we were probably 4 years into the company.

article thumbnail

Customers don't care about you

Practical Advice on SaaS marketing

For example: "Our billing management system is focused on the meeting the special needs of veterinarians in the US" "We deliver an HR recruiting solution built specifically for K-12 public school administrators" "We've built an inventory management system based on our deep understanding of the food service industry."