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At this year’s SaaStr Annual AI Summit, Akshay Sharma, Head of Pricing and Monetization at Miro , chats with a panel of experts, including Janie Lee, Head of Product at Loom , Alison Harmon, Head of Growth at OpenAI , and Carsten Holm, VP of Pricing and Monetization at Splunk, about their nuanced approach to pricing and monetization.
The world of EmbeddedPayments saw remarkable developments in 2024, shaping strategies and innovations across the industry. In a compelling discussion on PayFAQ: The EmbeddedPayments podcast, Ian Hillis hosted payments veterans Ella Aguirre and Michael Veatch to reflect on the past year.
What are integratedpayments? Integratedpayments are paymentprocessing capabilities that are incorporated into a software companys platform to provide their user base with the ability to accept and manage payments for their businesses. Learn more about Embedded Finance.
But what has changed in the last five years is that you have all now embedded financial services (Stripe, etc.) Consumers now also expect to talk to businesses through digital means. Now, there’s payroll processing, payments online or in person, recurring billing, and so on — effectively expanding the market and TAM.
Supporting country-specific debit networks, mobile wallets, and bank transfer schemes gives buyers seamless and trusted payment options. In turn, businesses gain access to the entire global market, boosting conversion and revenue along the way. Websites that localize pricing twice the conversion rate of those that do not.
In this episode of PayFAQ: The EmbeddedPayments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. This cycle promises significant advancements for end-users and software platforms alike.
If youre a software provider looking to boost revenue, streamline operations, and deliver more value to your users, ISV integratedpayments can be a game-changer. Embeddingpayments directly into your platform can unlock tremendous benefits both for you and your users. The best part?
In todays competitive software market, forward-thinking trade and field service platforms are no longer asking if they should modernize their payment infrastructure, theyre working diligently to source the right payments partner to implement innovative solutions before their competitors beat them to the punch.
The term SaaS platform gets tossed around a lotbut what does it actually mean, and why does it matter for today’s software companies? Whether you’re building your first product or scaling an established solution, understanding the SaaS platform model is essential for long-term growth.
When payment partners fail to adapt to player demand and scale quickly, players leave your web shop empty handed, creating dissatisfaction that could have been prevented. We empower you to offload the complexity of global payments, sales tax and VAT compliance, player payments support, and more.
Integration challenges are mounting. Moving from AI pilots to production-grade implementations requires solving hard technical problems around data pipelines, security, compliance, and workflow integration. Many organizations are stuck in “pilot purgatory”—running successful experiments but unable to scale them.
ServiceTitan, the operating system for the trades, continues to scale impressively, with $772M in FY25 revenue, $800m+ ARR and a clear path to $1B ARR. Theyve built a true operating system for the tradeshandling everything from CRM to payments to field service management. This shift has been critical to scaling beyond $500M ARR.
They prioritize revenue growth, market share and profit maximization differently. Maximization (Revenue Growth) - maximize revenue growth in the short term. Many mid-market software companies price with the goal of revenue maximization, negotiating for the highest possible price in each sale.
What is a payment facilitator? A payment facilitator (or PayFac) is a software platforms all-in-one paymentprocessing solution. Instead of your customers needing to create their own merchant account to processpayments, you as the PayFac developer handle all the payments setup and complexity for them.
Selling internationally can get complicated very quickly if you’re trying to manage cross border payments yourself. And typical payment service providers won’t help you with most of those concerns. Read on to learn: Why cross border payments are key to taking your business global.
But, there are still many interesting things we can learn from Shopify, especially since it sells to so many SMBs, has been late to go upmarket, and combines a payments/fintech element with pure SaaS. Sales might want a tighter “gate” to convert to paid. Subscriptions can fuel payments and merchant revenue.
As your business grows, the tools powering it need to evolve tooand that includes your payment solution. While many platforms are built for getting started, not all are designed to support scale. Talk to sales What Does It Mean for a Payment Solution to Be Scalable? The right system simplifies growth.
In recent years, businesses have seen this massive shift from desktop to mobile devices which has forced them to develop apps with built-in integratedpayment gateways. But when it comes to payments, mobile apps have to contend with a few unique challenges.
One core area of focus is customer support, which adds immense value to every business when done correctly. When adding payment features for software users, the importance of including customer support for paymentprocessing is no different. The Pros of Outsourcing Payments Support 1.
Cloudinary VP of Developer Experience Sanjay Sarathy shares his journey to more than $100M and the lessons he learned along the way for building a PLG motion and an Enterprise sales motion. They didn’t initially envision being a large Enterprise sales organization. Let’s first start with how Cloudinary came to be. The takeaway?
What are integratedpayments? Integratedpayments are paymentprocessing capabilities that are incorporated into a software companys platform to provide their user base with the ability to accept and manage payments for their businesses. Learn more about Embedded Finance.
In SaaS, #1 most common misfire, with a bullet, is the VP/head of sales. It goes something like “You’ve Got to Get Past the Carcass of Your First VP of Sales” or “It’s The Second VP of Sales When You Really Start Selling” or variants thereof. Because in SaaS start-ups, it seems like the majority of first VP Sales fail.
For subscription-based businesses achieving consistent and predictable revenue growth is the holy grail. In fact, monthly recurring revenue (MRR) is one of the most important metrics subscription businesses should be aware of. TL;DR MRR is the average revenue that a company expects to receive each month.
Okta’s VP of Engineering, Monica Bajaj, and Senior Director of Platform Product Marketing, Priya Ramamurthi, share Okta’s playbook to PLG, developer experience, and Enterprise ARR. Product-led outperformers generate ten percentage points higher in ARR and 50% higher in valuations than sales-led growth outperformers.
In this blog, we’ll explore how to approach credit card processing like an opportunity instead of just another expense. We’ll also outline how to choose the best payment solutions for your unique business needs. Talk to sales What Are Credit Card Merchant Services?
Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. Joined by Katie Wickham, Payrix’s Director of Marketing, Butler shares essential tips on accelerating your business to $100 million ARR and beyond. . Brex then scaled its paymentsbusiness quickly.
Secrets to Aligning Marketing and Revenue Strategies with Marqeta’s CMO. How to Move Upmarket and Serve Multiple Customer Segments at the Same Time with Square’s Global Head of Sales. Ashley Grech, Global Head of Sales @ Square. The Hidden Costs of Scaling with Guru’s CEO and Airtable’s CMO.
CircleCI is a cloud-based continuous delivery platform that helps software delivery teams build, test, and ship changes to their applications. Jim Rose, CEO of CircleCI, leverages his experience marketing to software developers to discuss the merits of moving from a subscription-based to a usage-based business model.
SVB collapsed, market multiples are down, yet the IPO window is re-opening, and we have a platform shift to AI that’s exciting everybody. Announcements of several blockbuster acquisitions, most notably from Adobe acquiring Figma, which was the highest valuation multiple offered in an acquisition for any software company at scale.
I’m not ashamed to admit that when I set up our first SaaS sales comp plan, I had no idea what I was doing. But I did all the sales myself, and stupidly, had no sales comp plan at all ??. Then, as we first scaled up a sales team, we ended up literally copying Salesforce’s comp plan. A boiler room.
For companies looking to scale, Independent Software Vendors (ISV) are a crucial tool that provides specialized software solutions that integrate seamlessly with existing business tools. Through strategic ISV partnerships, businesses can enhance their service offerings, streamline operations, and open new revenue streams.
We put together a basic 50/50/25 VP of Sales comp plan early on at SaaStr, and it seemed time for an update. Incentives are critical, and the VP Sales will likely be the Seemingly Most Expensive hire you ever make. A few basic ground rules so your VP of Sales is a guaranteed win-win hire – not a stressor: No best efforts cr*p.
And, when you do, do you even think about sale tax compliance? vary on how they handle sales tax and SaaS. It can be confusing to understand how and where you should charge sales tax. Let’s explore a few more ways in which sales tax compliance could impact your growing business. It’s part of doing business!
Two prominent solutions that have emerged in recent years are integratedpayments and Payfac-as-a-Service. While both aim to simplify paymentprocesses, understanding the nuances between the two is crucial for businesses to make informed decisions about which solution best suits their needs.
China is home to some of the largest shopping events in the world, and understanding these key holidays is essential for businesses that are targeting this vast market. Often referred to as the “Black Friday” of China, Singles’ Day eclipses Western shopping events in both scale and sales volume. (
The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. All of the sales and marketing dollars invested to obtain persuade the buyer to put digital ink to pdf have been recouped immediately.
Bill.com had to develop a network that today has millions on vendors processing bills and payments on it. So they let folks use the platform the way they wanted, from paper checks to fax and more. #2. The payments / fintech side of Bill took a decade to come together. Bill.com has a direct sales force, even at $2k ACV.
But those three things are what got Starbucks its first profitable coffee shop in Seattle, not what allowed that shop to morph into an $80 billion business with 30,000 cafes around the world. It requires thinking at a different scale. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up.
Dear SaaStr: How Should I Pay Sales Reps When Our Customers Pay Monthly? You’ll find it won’t matter much as you scale, as you’ll get good as estimating the total deal size from each customer segment. But it can be a pain to administer — and more importantly, is not fun for the sales rep. Later, you’ll want to flip that around.
Everything is done under one platform. And it’s all thanks to embedded finance and embedded fintech. Embedded finance isn’t entirely a new concept. Airline credit cards, payment plans for costly items, and car rental insurance are forms of embedded finance that have been around for a while.
In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scalingsales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. Hiring for sales with John Barrows.
Both Bill and Shopifty have morphed over the years from almost pure SaaS companies to paymentsplatforms built on top of a SaaS core. The rest of the growth is from its Divvy platform, which is bought in 2021 for $2.5 But payments and transaction are far bigger at $800m run rate — and growing faster at 38%. #2.
OpenAI’s Head of Sales, Aliisa Rosenthal, joined OpenAI a year and a half ago — before ChatGPT launched. In 2021, they trained GPT3 on Github repositories, produced a model that could code, and released embedding that allowed people to vectorize language and search across it to perform recommendations. They’re on a rocket ship.
No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space. It was an Embedded Finance play starting with payments. [It
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