Tom Tunguz

FEBRUARY 26, 2025

They prioritize revenue growth, market share and profit maximization differently. Maximization (Revenue Growth) - maximize revenue growth in the short term. Many mid-market software companies price with the goal of revenue maximization, negotiating for the highest possible price in each sale.

SaaS Payments 283

SaaS Payments Pricing Strategy Scale 283

SaaStr

JULY 4, 2025

The SaaS PE market is heating up again, and Thoma Bravo just made a big statement buying SaaS restaurant pioneer Olo for $2 Billion. Yesterday, Thoma Bravo announced they’re acquiring restaurant tech platform Olo (NYSE: OLO) for $2 billion in an all-cash deal. That’s $10.25 That’s $10.25 But the pruning worked.

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SaaStr

OCTOBER 23, 2024

in revenue. Jason starts with the meta-question we’ve been asking a lot of SaaS leaders lately ( Klaviyo , ZoomInfo ) — ‘are we in a downturn?’ ’ Bill is approaching half a million customers, so has a good pulse on small businesses. If you screw up one payment, customers are going to be angry.

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SMB Payment Services Payments Payment Methods 300

USIO

JULY 1, 2024

In the competitive world of Software as a Service (SaaS), generating recurring revenue is essential for sustainable growth. While many strategies involve significant investments in marketing, sales, and technology, there are also effective methods to boost recurring revenue that require minimal financial outlay.

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Payments SaaS Payments Payment Solutions Payment Services 306

USIO

MAY 16, 2024

Here are some of the most FAQs software companies ask Usio about integrated payments, along with comprehensive answers to help you navigate this critical aspect of your business. What are integrated payments? Why should my software company consider integrating payments?

Payment Services 263

Payment Services Payments Merchant Services Payment Solutions 263

USIO

APRIL 15, 2025

Real-time payments: Funds move instantly between financial institutions, even on weekends and holidays. B2B & B2C friendly: Ideal for consumer-to-business, business-to-business, and government disbursements. Banks and Credit Unions: Modernize Your Offering Use FedNow to: Offer customers real-time P2P and B2B payments.

Payments 130

Payments Payment Services Merchant Services SaaS Payments 130

SaaStr

JUNE 28, 2025

And for SaaS companies with strong fundamentals, the opportunity window is wide open. The B2B SaaS companies everyone has been waiting for are finally filing and preparing to go public: Already Filed (2025 IPOs Highly Likely) Figma – Cloud-based design platform, confidentially filed April 2025. Stop waiting.

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Payments SaaS Payments Payment Services B2B 179

Stax

JUNE 3, 2025

The term SaaS platform gets tossed around a lotbut what does it actually mean, and why does it matter for today’s software companies? Whether you’re building your first product or scaling an established solution, understanding the SaaS platform model is essential for long-term growth.

Payment Services 88

Payment Services DevOps as a Service SaaS Payments Payments 88

SaaStr

DECEMBER 12, 2024

The Goal for SMB SaaS is 100%+ NRR. You can still make them super happy, but a subset of small businesses will churn at that rate anyway. # And this is the similar journey I see with many SMB SaaS start-ups. All that does in fact drive up retention, to an extent. Easy in enterprise, hard in true SMB. #

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SaaStr

APRIL 30, 2025

ServiceTitan, the operating system for the trades, continues to scale impressively, with $772M in FY25 revenue, $800m+ ARR and a clear path to $1B ARR. It’s the vertical SaaS rocketship: $840m ARR Still growing a stunning 29% (!) Lesson for SaaS Founders : If youre in vertical SaaS, aim to be the OS for your niche.

Payments 141

Payments Payment Services SaaS Payments Payment Solutions 141

Payrix

FEBRUARY 4, 2025

A master merchant, often referred to as a payment facilitator or merchant aggregator, is a third-party agent that acts as the link between acquirers and online merchants. The master merchantis the primary account holder for a payment processing system, overseeing and managing multiple subordinate accounts, often referred to as sub-merchants.

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Merchant Services Payment Services Payments SaaS Payments 130

FastSpring

OCTOBER 11, 2024

Here are the questions we sought to answer by analyzing anonymized subscription data for transactions across various Asian countries (excluding broader “APAC” regions like Australia, New Zealand, and Indonesia): How do customers in Asia’s growing markets prefer to manage their SaaS subscriptions? or EU, or are they different?

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Merchant Services SaaS Payments Benchmarks Payment Features 159

Stax

JULY 2, 2025

In today’s competitive SaaS landscape, simply acquiring customers isn’t enough. The real key to sustainable growth and increased revenue lies in maximizing payment attachment – the adoption and usage of integrated payments by your existing customer base.

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Merchant Services Payments SaaS Payments Payment Services 68

SaaStr

JUNE 29, 2025

👉 10 Things Deel Did to Get from $1M to $100M ARR in 20 Months Deel recently announced it had crossed $1 billion in ARR, joining the exclusive club of B2B companies that have reached true unicorn revenue status. I dream about clients telling me, ‘Hey, I did not receive my payment today. But how did they actually get there?

Payment Services 184

Payment Services Sales Hiring Payment Solutions SaaS Payments 184

Stax

FEBRUARY 19, 2025

As a SaaS business owner, you are always looking for ways to improve your software and boost your bottom line. One core area of focus is customer support, which adds immense value to every business when done correctly. Clearly, you can increase customer loyalty and retain valuable business users with added support.

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Outsourcing Services Payments Payment Services Merchant Services 88

Payrix

APRIL 24, 2024

Andy Meadows, the Head of Partner Success at Payrix joins host Ian Hillis to continue their conversation about building a successful Embedded Payments strategy. As the last episode of a four-part series on the topic, Andy and Ian tackle how software companies can minimize attrition and why it’s important to the payments conversation.

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Payments Embedded Payments Merchant Services Payment Solutions 162

SaaStr

JUNE 7, 2019

By: Rob Nathan, EVP, Integrated Solutions at CardConnect. With thousands of new startups emerging everyday and the average turnover rate for business applications trending at 39% annually, the SaaS industry couldn’t be more competitive. Making payments accessible overseas. Securing payments. A 2017 U.S.

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SaaS Payments Payment Services Payment Methods Payment Solutions 230

Stax

APRIL 15, 2025

For subscription-based businesses achieving consistent and predictable revenue growth is the holy grail. In fact, monthly recurring revenue (MRR) is one of the most important metrics subscription businesses should be aware of. TL;DR MRR is the average revenue that a company expects to receive each month.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

Stax

JUNE 17, 2025

The world of payments is constantly evolving, with new technologies and shifting business demands reshaping how money moves. In an interview with Karen Webster , CEO of PYMNTS , Paulette Rowe , CEO of Stax, pulled back the curtain on the critical strategies and innovations driving the next wave of payment partnerships.

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Payments Merchant Services Payment Solutions Payment Services 88

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. Joined by Katie Wickham, Payrix’s Director of Marketing, Butler shares essential tips on accelerating your business to $100 million ARR and beyond. . Brex then scaled its payments business quickly.

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Payments Payment Methods Embedded Payments Scale 243

Stax

MARCH 18, 2025

According to the US Federal Reserve in 2022, general-purpose card payments reached $153.3 On top of that, 69% of Americans online in 2023 said they used digital payment methods to make a purchase. As a business owner, you just cant afford to ignore these statistics. But selecting a good payment solution can be overwhelming.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Payrix

APRIL 2, 2024

A comprehensive Embedded Payments strategy isn’t complete without value added services. But, as a software platform, what value added services should you be considering? And when should you start thinking about these solutions and infusing them into your payment ecosystem and experience?

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Payments Embedded Payments Merchant Services Payment Services 124

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

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SaaS Payments Payment Services Payments Payment Solutions 130

Stax

MARCH 15, 2025

This is especially true now more than ever before as Software-as-a-Service (SaaS) solutions continue to be amongst the fastest-growing segment within the tech world. In an increasingly competitive B2B market, flexibility, agility, and adaptability are necessities for todays businesses. Enter payment monetization.

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Payments Merchant Services SaaS Payments Payment Services 88

Stax

FEBRUARY 19, 2025

For companies looking to scale, Independent Software Vendors (ISV) are a crucial tool that provides specialized software solutions that integrate seamlessly with existing business tools. Through strategic ISV partnerships, businesses can enhance their service offerings, streamline operations, and open new revenue streams.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

Stax

AUGUST 16, 2024

The SaaS market has witnessed rapid growth in recent times. After years of unbridled growth, SaaS companies are moving away from a “growth at all costs” mindset to “responsible growth.” This helps SaaS businesses enhance their customer experiences and drive loyalty and profitability.

Payments 88

Payments Embedded Payments SaaS Payments Payment Solutions 88

SaaStr

SEPTEMBER 20, 2023

SVB collapsed, market multiples are down, yet the IPO window is re-opening, and we have a platform shift to AI that’s exciting everybody. A few weeks ago, to great fanfare, the marketing automation Cloud leader Klaviyo filed an S1, marking the first pure SaaS company to file to go public in a 2-year draught in SaaS IPOs.

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Cloud Payments Software Review Payment Solutions 299

SaaStr

SEPTEMBER 30, 2019

By Rob Nathan, EVP, Integrated Solutions at CardConnect. Payments can be facilitated on a mobile device in a variety of ways. This is a huge advantage for SaaS companies looking to diversify recurring revenue streams in a way that also delights customers. Protect payment information. Carry out a risk assessment.

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Mobile Payments SaaS Payments Payment Solutions Payments 182

USIO

AUGUST 26, 2024

SaaS Payment Solutions for Streamlined Business In today’s competitive business landscape, efficiency is key to staying ahead. One way to enhance efficiency is by implementing SaaS payment solutions. These solutions offer numerous benefits that can significantly streamline your business operations.

Payment Solutions 130

Payment Solutions SaaS Payments Payments Payment Services 130

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. How do they think about attaching payments to those existing customers?

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Payments Embedded Payments Merchant Services SaaS Payments 100

SaaStr

JULY 26, 2022

So in theory, SMB SaaS is better than enterprise, at least 9 times out of 10: Deals close much faster. But beyond all the other Pros and Cons of SMB vs enterprise, there’s one looming issue with SMB SaaS: Churn. SMBs go out of business, and quickly. Be relentless about building features that increase retention.

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SMB Churn Payment Services SaaS 363

SaaStr

JULY 30, 2024

Okta’s VP of Engineering, Monica Bajaj, and Senior Director of Platform Product Marketing, Priya Ramamurthi, share Okta’s playbook to PLG, developer experience, and Enterprise ARR. PLG ensures your product is doing the work for you in terms of customer advocacy, acquisition, and retention. How Do You Monetize?

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Underperforming Technical Team Enterprise Scale Payments 276

Stax

MARCH 16, 2025

That said, industry experts agree that your SaaS companys goal churn should be below 2%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%.

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Payment Solutions Software Review Churn SaaS Payments 88

SaaStr

APRIL 24, 2021

A lot of our SaaS older times don’t quite know what to make with a lot of B2B startups these days, let alone some public SaaS companies. So many startups these days are claiming they have “ARR” from revenue that … doesn’t recur. Doesn’t ARR stand for Annual Recurring Revenue?

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Merchant Services SaaS Payments Payment Solutions Payment Services 360