SaaStr
NOVEMBER 21, 2020
Let’s look at some of the top public SaaS companies: Shopify — very SMB: 100%. 119% net revenue retention. On the low end for the enterprise SaaS companies, but still basically 120%. Asana, 130% net revenue retention. Fastly, 130% net revenue retention. Fastly, 130% net revenue retention. As It IPOs.
User Pilot
OCTOBER 22, 2023
Optimizing your retention funnel is a term that gets thrown around a ton in the product-led world, but what does it really mean? In this article, we’re going to discuss what the retention funnel really is and how you can perfect it. What is a retention funnel? If you’re confused and looking for the answer, we’ve got you covered.
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User Pilot
OCTOBER 30, 2023
As SaaS categories become increasingly competitive, customer retention optimization emerges as the key differentiator between thriving and fading companies. However, with a good product and a combination of the right retention strategies, it’s possible to retain a high percentage of your users. What is customer retention?
SaaStr
JANUARY 11, 2024
So somehow, “Product Led Growth” became a seemingly magic savior for many struggling SaaS companies. But with everyone discussing PLG, there just isn’t enough discussion in B2B of Product-Led Retention. Our products in SaaS just don’t tend to automatically retain themselves. But in SaaS?
Speaker: Igor Stenmark, Andrew Dailey, &Youssef Yaghmour
Unleashing Usage-Based Pricing to Drive Growth, Customer Satisfaction and Retention: The Why’s, How’s and Roadmap Practical Steps to Making Consumption Pricing Models Simple As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.
User Pilot
JULY 31, 2023
Looking to power up your retention marketing strategy? Everybody in SaaS knows it’s relatively easy to attract users. This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. What is retention marketing? But look no further!
User Pilot
APRIL 16, 2024
With multiple businesses offering similar goods and services in today’s competitive market, customer loyalty and retention are critical to success. In this article, we will examine what customer loyalty and retention mean, how to measure them, and strategies that can help you improve both. How to measure customer retention?
As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing. However, despite the growing recognition of its benefits, there is a lack of comprehensive guidance o
Speaker: Brian Chang, Managing Director of Warburg Pincus & Scott Schwan, Chief Product Officer of A-LIGN
Scaling your SaaS business to the growth stage requires a strong product/market-fit, an optimized marketing funnel with repeatable sales processes, and a strategy for customer retention. But how do you truly get to that coveted phase of continued growth and profitability? Land marquee customers and build loyalty with them.
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It’s no secret that competition for new talent is ferocious, especially for the roles upon which SaaS companies depend. Steps you can take to immediately improve employee retention. While recruiting is a necessary focus, retaining the talent you already have is crucial.
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