Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In Casey’s last essay, he covered the differences between regular SaaS companies and SaaS-like Networks. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

Frontegg

AUGUST 19, 2021

Instant gratification is now a mandatory aspect of SaaS application usage. Users don’t want to write emails or engage with support teams anymore. They want to get onboarded smoothly and just use the software. Companies are shifting towards Product-Led Growth strategies and self-service features are making it all happen.

SaaS Payments 98

SaaS Payments Payment Services Payment Solutions Underperforming Technical Team 98

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. 2) Software companies can pay high commissions because they don’t sell physical products.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

User Pilot

OCTOBER 6, 2022

How can you analyze customer behavior in-app to deliver unparalleled in-app experiences? Group your user base into granular customer segments by shared characteristics—jobs to be done, in-app engagement , or user feedback. Design in-app strategies to improve retention based on the collected data.

Payment Solutions 96

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 96

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. “This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions.

Software Review 128

Software Review Technical Review Development Team Review Branding 128

Baremetrics

DECEMBER 28, 2020

If you’re running a subscription or SaaS business, you know that at the end of the day your chief metric is monthly recurring revenue (MRR). You may be thinking, “How bad can it be?” According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. Think about that.

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Payments 105

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. How FastSpring Simplifies Selling Around the World Automated Localized Checkout Consumers often prefer to pay in their local currency or using payment methods that are popular in their region.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

User Pilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Scytale

MARCH 19, 2024

In this blog, we’ll walk through best practices for getting audit-ready, from getting your documentation together to prepping your team. A third-party audit is an assessment of a company’s internal controls, security practices, or compliance processes conducted by an independent auditing firm.

Payment Services 52

Payment Services Payment Solutions compliance Payments 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

JANUARY 31, 2023

In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. The main factors contributing to at-risk customers include poor onboarding process , lack of product value perception, lousy customer support, unfixed bugs, and no learning materials, resource center, and FAQs.

Churn 98

Churn Underperforming Technical Team SaaS Payments Payment Solutions 98

Baremetrics

FEBRUARY 2, 2021

If you’re looking the best online payment processor, you've likely come across options including Stripe and Zuora. Stripe vs. Zuora: Features Stripe vs. Zuora: Features Both Stripe and Zuora are feature-rich solutions, each one with its own pros and cons to offer. Table of Contents. BE HONEST.

Payment Methods 75

Payment Methods Payment Services Technical Review Merchant Services 75

Incredo

OCTOBER 17, 2019

Asking “what’s the typical commission for SaaS salesperson?” is like asking “how expensive should I price my SaaS product?” common software sales comp plans, 2. what factors to consider before defining your SaaS sales commission percentage. What are 5 common SaaS sales compensation models? We will write about: 1.

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

Incredo

OCTOBER 17, 2019

Asking “what’s the typical commission for SaaS salesperson?” is like asking “how expensive should I price my SaaS product?” common software sales comp plans, 2. what factors to consider before defining your SaaS sales commission percentage 4. What are 5 common SaaS sales compensation models? See below!

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

User Pilot

JUNE 20, 2023

It is also one of the central goals of the user experience design process. TL;DR User trust is a form of faith users have that your product or service will match their needs without compromise. Performing usability tests at different phases of your design process to help you identify and fix design problems.

Payment Methods 96

Payment Methods SaaS Payments Strategy Payment Services 96

Audacix

NOVEMBER 10, 2023

Even after knowing the massive difference that automated vulnerability scanning tools can make, many organizations are hesitant to integrate application security tools in the software development life cycle. Similarly, testers and developers need to know about these features of application security tools.

Payment Services 40

Payment Services Payment Solutions DevOps as a Service Payments 40

Audacix

MAY 27, 2022

If you're the process of selecting your web application penetration testing vendor and if you don't know how or why to make a final decision - your're not alone. How will their penetration testing services actually help you (beyond a 50-page penetration test report)? How to build a culture of security within your SaaS development team?

Payment Solutions 52

Payment Solutions SaaS Payments Underperforming Technical Team Payment Services 52

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Casey Accidental

OCTOBER 27, 2020

This builds on the first essay in the series of how there has been an increase in interest of SAAS-like models interested in becoming marketplaces over time. In that essay , we also talked about how a more common route for a SaaS business is to become a platform. Integration platforms are ubiquitous in SaaS.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. The benchmark customer churn for SaaS for SMBs is 5%. Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!).

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It Cognota didn’t necessarily start as a software business.

Payment Solutions 91

Payment Solutions Payment Services SaaS Payments VP of Engineering 91

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. There’s a lot of services. This episode is sponsored by Linode.

Payment Solutions 147

Payment Solutions Pricing Payments Payment Services 147

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In Casey’s last essay, he covered the differences between regular SaaS companies and SaaS-like Networks. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

Benchmarks 114

Benchmarks Churn Payments SaaS Payments 114

Baremetrics

OCTOBER 10, 2021

Inbound marketing is the process of getting potential clients to find your company. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place. Attract Attracting customers is a two-step process. Table of Contents.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I And it makes up for a lot of bad product experiences, right?

Scale 122

Scale Sales Payment Methods Merchant Services 122

Neil Patel

JANUARY 21, 2021

But you can’t build a great SaaS or e-Commerce company without the help of digital tools. If you’re serious about growing your startup, you’ll eventually need to put down the pen and paper to-do list and upgrade to a SaaS solution. Starting a business, even a bootstrapped one, is expensive. per user per month.

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Payments 110

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 152

Scale Payment Services Payment Methods Scaling 152

ProfitWell

MARCH 12, 2020

The subscription-based economy boom has brought with it more competition than ever before, raising the bar for companies trying to offer recurring products or services to their customers. Payment processing. 10 of the best subscription business tools for SaaS products. Some examples of common pain points include: Churn.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59

User Pilot

AUGUST 14, 2023

For most SaaS businesses, a product satisfaction survey can be the heart of a user research process. TL;DR A product satisfaction survey is a type of survey that measures your customer’s overall satisfaction with a product or service. Which measures the customer’s experience with a specific product, feature, or team interaction.

Scale 89

Scale SaaS Payments Payment Solutions Payment Services 89

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. But not all SaaS products are alike. What is Vertical SaaS?

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88