FastSpring

APRIL 8, 2021

Digital wallets are financial accounts that allow users to store funds, make transactions, and digitally track payment histories. Essentially, all of your payment information—name, credit or debit card numbers, shipping address, billing address—is saved in one place and can be used to complete purchases. What is a Digital Wallet?

Payment Methods 136

Payment Methods Payment Services Payment Solutions PayPal 136

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. “This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions.

Software Review 136

Software Review Technical Review Development Team Review Branding 136

User Pilot

MARCH 23, 2023

And how can customer success teams address them to ensure product growth? Reasons why customers churn: #1: Customers churn when there is a bad product-customer fit and your product’s features don’t align with their needs. 3: Poor customer service or experience with the sales teams can make customers churn.

SaaS Payments 98

SaaS Payments Churn Underperforming Technical Team Payment Methods 98

User Pilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. However, several complex types of risks come along with this. Let’s get started.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding. And that was the origin story.

Payment Solutions 104

Payment Solutions Payment Methods Payment Services Payments 104

Scytale

MARCH 19, 2024

In this blog, we’ll walk through best practices for getting audit-ready, from getting your documentation together to prepping your team. Security: To validate your information security controls and ensure sensitive data and systems are properly protected. Ensure all teams involved understand what is in scope for the audit.

Payment Services 52

Payment Services Payment Solutions compliance Payments 52

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. They also manage finances and supervise one or more engineering teams. Before hiring, assess your current needs and hire as your company grows. Average salary: $192,383/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

JANUARY 31, 2023

The main factors contributing to at-risk customers include poor onboarding process , lack of product value perception, lousy customer support, unfixed bugs, and no learning materials, resource center, and FAQs. Bad customer support: Poor customer support leaves customers without help or thinking their complaints are not taken seriously.

Churn 98

Churn Underperforming Technical Team SaaS Payments Payment Solutions 98

Audacix

NOVEMBER 10, 2023

Even after knowing the massive difference that automated vulnerability scanning tools can make, many organizations are hesitant to integrate application security tools in the software development life cycle. Similarly, testers and developers need to know about these features of application security tools.

Payment Services 40

Payment Services Payment Solutions DevOps as a Service Payments 40

Casey Accidental

OCTOBER 20, 2020

Building on the definitions from that essay and introducing a few new ones, here are the types of business models we’ll cover: SaaS: software that businesses access online and purchase via a subscription e.g. Slack, Adobe, Atlassian. A business is SaaS or SaaS-like if it sells anything else software-related.

Marketplace as a Service 140

Marketplace as a Service Business Model SaaS Payments Payments 140

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. 2) Software companies can pay high commissions because they don’t sell physical products. 5) Everyone minds his own business.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Audacix

MAY 27, 2022

How to build a culture of security within your SaaS development team? In order to get your repeat business, they forget to explain just how you can build a repeatable, scaleable and consistent application security structure within your software development teams.

Payment Solutions 52

Payment Solutions SaaS Payments Underperforming Technical Team Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Pendo – the best digital analytics tool for mobile apps. Akkio – the best digital analytics solution for churn prediction. Let’s dive in! Path analysis. AI analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Pendo – the best digital analytics tool for mobile apps. Akkio – the best digital analytics solution for churn prediction. Let’s dive in! Path analysis. AI analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Pendo – the best digital analytics tool for mobile apps. Akkio – the best digital analytics solution for churn prediction. Let’s dive in! Path analysis. AI analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Pendo – the best digital analytics tool for mobile apps. Akkio – the best digital analytics solution for churn prediction. Let’s dive in! Path analysis. AI analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Pendo – the best digital analytics tool for mobile apps. Akkio – the best digital analytics solution for churn prediction. Let’s dive in! Path analysis. AI analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. How FastSpring Simplifies Selling Around the World Automated Localized Checkout Consumers often prefer to pay in their local currency or using payment methods that are popular in their region.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Casey Accidental

MAY 27, 2021

Every problem should have user research involved at the beginning, aligned on the problem instead of just validating or invalidating solutions. Every engineer, designer and product manager on the team should be involved in defining the problem and the solution. Product development projects always have very high opportunity cost.

Underperforming Technical Team 145

Underperforming Technical Team Payment Solutions Payment Services Payments 145

Frontegg

AUGUST 19, 2021

Users don’t want to write emails or engage with support teams anymore. They want to get onboarded smoothly and just use the software. Software-as-a-Service (SaaS) was a true gamechanger in the software space, but even that is changing fast with the Product-Led Growth revolution. Reducing In-App Friction.

SaaS Payments 98

SaaS Payments Payment Services Payment Solutions Underperforming Technical Team 98

Baremetrics

FEBRUARY 2, 2021

If you’re looking the best online payment processor, you've likely come across options including Stripe and Zuora. Stripe vs. Zuora: Features Stripe vs. Zuora: Features Both Stripe and Zuora are feature-rich solutions, each one with its own pros and cons to offer. Table of Contents. BE HONEST.

Payment Methods 75

Payment Methods Payment Services Technical Review Merchant Services 75

Casey Accidental

OCTOBER 27, 2020

In an integration platform, the product integrates with other types of software the product’s customers already use. Even if developers do come, and they happen to build integrations that help customers; if incentives aren’t aligned between the two companies, lasting investment will not happen, and the integrations will be poorly maintained.

Payments 55

Payments Business Model Payment Solutions SaaS Payments 55

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It Cognota didn’t necessarily start as a software business.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

Neil Patel

JANUARY 21, 2021

If you’re serious about growing your startup, you’ll eventually need to put down the pen and paper to-do list and upgrade to a SaaS solution. Wrike also makes collaboration seamless with shared calendars, file sharing, and team reports time tracking. You don’t need any SEO or developer experience to use it.

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Payments 110

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. If you’re a senior engineer and want to further your career, what skills should you develop?

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. I was amazed by the app exchange. I was amazed by how big Salesforce was in the ecosystem. Actually, two.

Payment Solutions 146

Payment Solutions Pricing Payments Payment Services 146

Neil Patel

OCTOBER 29, 2020

The bad news is that marketers waste 37 to 95 percent of their marketing budget. You’ll want to break each of these areas down in enough detail so you (and your team) can work with each of these areas properly. Web developers spend their time on sites like ArsTechnica, Reddit, SitePoint, etc.

Underperforming Technical Team 145

Underperforming Technical Team Strategy Development Payment Methods 145

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. So they created a software that provides control, visibility, and payment methods for corporate finance teams. Instead, focus on fostering a culture of communication and feedback loops between the team.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Our team is in Room 111.

Scale 150

Scale Payment Services Payment Methods Scaling 150

Neil Patel

SEPTEMBER 28, 2021

However, this flexibility is what gives developers room to work without too many restrictions. The goal of every SEO, site builder, and creator is to develop a website that is engaging, simple, entertaining, and effective at a certain goal. Still, there are some SEOs who think dynamic URLs are bad for SEO.

Underperforming Technical Team 124

Underperforming Technical Team Payment Methods Payment Services Payments 124

Baremetrics

JANUARY 24, 2021

Site traffic became leads, we nurtured leads to the point of booking calls with our sales team, and then we let the sales team take prospects through the point of conversion. We educated them on key functionality and attempted to get them to book a call with a member of our team. This means that our revenue churn was very low.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

Baremetrics

OCTOBER 10, 2021

Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place. Integrating innovative software that can cull MRR values from CRM and payment processing systems is a valuable shortcut. This has a few specific advantages.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

Baremetrics

DECEMBER 28, 2020

You may be thinking, “How bad can it be?” According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. A dunning process is the manner you go about recovering your customers' failed payments. Your team follows up and payment is recovered. Think about that.

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Payments 105

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I And it makes up for a lot of bad product experiences, right?

Scale 130

Scale Sales Payment Methods Merchant Services 130

User Pilot

AUGUST 14, 2023

Which measures the customer’s experience with a specific product, feature, or team interaction. Product usage questions are specifically oriented toward how the user engages with your app. Develop your product through a PMF survey. Automate your in-app surveys to send them to the right person at the right time.

Scale 97

Scale SaaS Payments Payment Solutions Payment Services 97