Totango

JANUARY 2, 2024

In a recent webinar, I explored how CS Operations professionals can be the ideal change agents to help drive this transformation and unlock new business growth.

Payment Services 100

Payment Services Merchant Services Customer Success Business 100

User Pilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. Demographic information like age, gender, location, and income helps tailor services for different population segments. Technographic details on devices and platforms used to ensure compatibility and support across technologies.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

User Pilot

APRIL 21, 2024

TL;DR A conversion path is a step-by-step process that guides prospects. A good conversion path makes the process frictionless. Userpilot is a product growth platform. Demo sign-up conversion path Here’s how Attest, a market research platform, converts website visits into demo bookings. Let’s get to it!

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

How To Buy Saas

AUGUST 23, 2021

Webinars Platforms are utilized by a variety of professionals, from educators to brand managers. Best Webinar platforms connect users to their audiences, be it students or clients, in a powerful way. Webinars allow users to tailor their messaging to the individuals watching instantly. Your own needs may vary.

Payments 52

Payments Technical Review Payment Methods Software Review 52

Infinicept

DECEMBER 9, 2022

Deconstructing the Cost of Becoming a Payment Facilitator (Part 4 of the Payments Education Webinar Series) Being a payment facilitator has many touted benefits: you bring payments in-house, you get more revenue, and more control over the merchant experience.

Merchant Services 52

Merchant Services Payment Services Payment Facilitation Payfac 52

How To Buy Saas

AUGUST 23, 2021

Free Webinars Platforms are utilized by a variety of professionals, from educators to brand managers. Webinar platforms connect users to their audiences, be it students or clients, in a powerful way. Webinars allow users to tailor their messaging to the individuals watching instantly. Your own needs may vary.

Payments 52

Payments Payment Methods Technical Review Software Review 52

Infinicept

MARCH 11, 2022

?? Deconstructing the Cost of Becoming a Payment Facilitator (Part 4 of the Payments Webinar Education Series) Being a payment facilitator has many touted benefits: you bring payments in-house, you get more revenue, and more control over the merchant experience.

Merchant Services 52

Merchant Services Payment Services Payment Facilitation Payments 52

Infinicept

OCTOBER 29, 2021

? Deconstructing the Cost of Becoming a Payment Facilitator (Part 4 of the Payments Webinar Education Series) Being a payment facilitator has many touted benefits: you bring payments in-house, you get more revenue, and more control over the merchant experience.

Merchant Services 52

Merchant Services Payment Services Payment Facilitation Payments 52

ChurnZero

AUGUST 14, 2020

Using third-party integrations to bring company-wide customer data into a central hub that’s designed to automate and optimize a Customer Success Manager’s output is when Customer Success really becomes a force to be reckoned with. Sales or Sales Operations. What are the benefits of integrating with Customer Success software?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Infinicept

MARCH 2, 2023

Deconstructing the Myths About the Payment Facilitator Model Being a Payfac has many touted benefits: you bring payments in-house, increase gross revenue, and have more control over the merchant experience. Join us as we debunk common myths and uncover the truth about what it.

Payfac 52

Payfac Merchant Services Payment Services Payment Facilitation 52

FastSpring

DECEMBER 18, 2020

As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. It comes down to having an online presence, understanding buyers’ needs, and, most importantly—a platform that can handle transactions.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Natalia Luneva

JANUARY 8, 2022

Facebook and Slack used to be the best community platforms for online businesses: they are free, everyone is using them, and they are easy to use. However, new online community platforms emerged to offer better interface, more customization opportunities, and the chance to create your own mini social network.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

FastSpring

SEPTEMBER 16, 2022

One of the things our CEO David Nachman told me during a one-on-one about the purpose and direction of the community was that this community is an opportunity to lessen the transactional nature of our relationship with customers and other software and SaaS businesses. We provide a service; you make money; repeat on autopilot.

SaaS Payments 146

SaaS Payments Payment Solutions Merchant Services Software Review 146

Subscription Flow

JANUARY 30, 2024

SaaS renewal management’s primary goal is to increase customer retention and in turn, recurring revenue growth. For businesses prepared to make a significant investment in sound strategies, the renewal process offers both many challenges and many opportunities. Moving into 2024, the landscape has shifted considerably.

SaaS Payments 59

SaaS Payments B2B Strategy Payment Services 59

OPEXEngine

MARCH 15, 2022

High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Faster growth companies are taking advantage of overseas markets and expanding internationally faster than their slower growth counterparts—with fast-growth companies reporting almost 31-32% of revenue from international business. Why Go Global?

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

User Pilot

FEBRUARY 22, 2024

Customer retention can help you drive recurring revenue, reduce customer acquisition costs, and drive customer loyalty. Provide great customer service to improve customer experience and make your products stand out. Face-to-face webinars can help you unlock consistent value for your customers and improve customer retention.

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. During the sales process, including sales appointment scheduling, meetings and payment processes. Customer service.

B2B 116

B2B Payment Methods Payments SaaS Payments 116

User Pilot

APRIL 29, 2024

TL;DR Segmentation is a process of grouping customers by shared characteristics. Userpilot is a product growth platform with advanced segmentation features. By asking targeted questions, businesses can identify who their customers are, what they need, and how they interact with products or services. Let’s dive in!

Payment Solutions 104

Payment Solutions SaaS Payments Payment Methods Payments 104

User Pilot

DECEMBER 19, 2023

With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. TL;DR As the name suggests, SaaS account management is the process of managing customer relationships. Boost revenue : Lastly, all the above factors combine to increase revenue.

SaaS Payments 103

SaaS Payments Management Customer Lifetime Value SaaS 103

Totango

AUGUST 16, 2022

Finally, we’ll review five of today’s top customer retention platform tools and what they can do to help you maintain more clients. A customer retention software tool may perform these tasks independently or through integration with other tools like customer success software. What Is Customer Retention Software? Onboarding.

Payment Solutions 100

Payment Solutions Payment Methods Retention Software Review 100

Navint

NOVEMBER 11, 2020

In today’s chaotic business landscape, success for SaaS focused companies is based on much more than a strong product – innovations in the purchasing experience, usage, payments and service have quickly become essential for both survival, and growth. However, for many SaaS organisations.

SaaS Payments 78

SaaS Payments Payments Payment Services SaaS 78

Neil Patel

SEPTEMBER 10, 2021

From lead generation to lead nurturing to conversion, funnel AI tools help marketers improve their strategy and streamline their processes. Even small businesses need to adopt AI technology to keep up. The good news is there are many tools and software platforms available, so you are likely to find one that meets your needs.

AI 139

AI Payment Solutions SaaS Payments Payment Methods 139

Baremetrics

OCTOBER 10, 2021

Inbound marketing is the process of getting potential clients to find your company. It is not enough to just get as many eyes on your site as possible (although that is nice)—you need to get those visitors with needs that your platform meets. Attract Attracting customers is a two-step process.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

User Pilot

OCTOBER 31, 2023

Free trials can impact cash flow and revenue generation, especially if a significant portion of trial users don’t convert into paying customers. Types of free trial models in SaaS For SaaS products, there are at least five free trial models : Opt-in free trial: Users gain access to the software without giving out their payment information.

SaaS Payments 97

SaaS Payments Payment Methods Strategy Payment Solutions 97

ChurnZero

MAY 20, 2021

Even for more tenured Customer Success organizations, it’s an ongoing challenge to maintain consistency and perspective in your strategies and processes – keeping the customer at the center of your bustling and expanding operations. 6M to $10M of Annual Recurring Revenue (ARR) or ~10 Customer Success Mangers (CSMs). Build Phase.

Customer Success 90

Customer Success Payments Payment Services Scale 90

FastSpring

JANUARY 26, 2024

Jake, Head of Customer Success for Sideways 6, explains that the current trend is to measure their success through the customer’s success, with CS being an integral part of impacting the entire business. Jake Dipple 4:40 Of course, so, Sideways 6 we’re ID management platform, and we exist to bring good ideas to life every day.

Customer Success 157

Customer Success VP of Engineering Payments Payment Methods 157

ChurnZero

JANUARY 24, 2022

One of the most effective ways to run a subscription-based business is through a customer-centric strategy. Or what is customer-centric service ? We’ll discuss these concepts and explain how you can use them to grow your subscription-based business. Why Is Customer Centricity Important to Your Business?

Payment Features 98

Payment Features Subscription SaaS Payments Payment Services 98

Stax

DECEMBER 27, 2023

Accepting payments is the most important functionality that a business needs to start selling. But to accept payments seamlessly and securely, you need a merchant account. A merchant account refers to a business bank account that allows businesses to accept electronic payments for goods and services.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

Neil Patel

JANUARY 14, 2020

It’s my revenue on a bad month of selling info products. Instead of just blogging about marketing tactics, I thought I would share my old business model with you and give you the exact emails, power points, and everything you need so that way you can replicate my results. Just look at the screenshot above.

Payment Methods 145

Payment Methods Payments Business Payment Services 145

Totango

JUNE 3, 2022

An excellent opportunity to engage clients is inviting them to an event, such as a webinar or seminar. Email: Hi, [Customer Name], I wanted to let you know about a free webinar coming up that will show you how to get the most out of [product]. The webinar is available at [date, time]. Here’s a sample template.

Customer Success 110

Customer Success Payments SaaS Payments Payment Methods 110

OPEXEngine

FEBRUARY 22, 2022

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. Most of the marketing budget will be focused on digital marketing along with targeted live events and webinars. Inside Sales.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Baremetrics

JANUARY 24, 2021

Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!). We were looking to relaunch the user-driven, SaaS side of our businesses. This means that our revenue churn was very low.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

Intercom, Inc.

MARCH 16, 2021

Make sure your team has open lines of communication with every customer-facing team – from product to marketing to sales – so you can share eye-opening, critical insights that help drive business growth, improve your product or service, and more. That’s especially true if your product or service is a little more complex.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Neil Patel

DECEMBER 12, 2020

Portfolio: Are you showcasing your work to sell your services to potential clients? E-commerce site: Are you selling products or services with an online storefront? Small business/organization site: Are you rounding out your brand with a public mission statement or publishing general public business information for the world to access?

Payment Methods 145

Payment Methods Payments Payment Services Payment Solutions 145

FastSpring

OCTOBER 9, 2019

Optimizing your checkout experience and shopping cart is essential for your online store to combat shopping cart abandonment and drive more successful conversions while providing a seamless checkout process for your consumers. Start with A/B testing your checkout process. Test the number of steps in the checkout process.

Payment Methods 75

Payment Methods Payment Services Payments Payment Solutions 75

Aysling

MARCH 3, 2021

Professional Services Automation (PSA) software is becoming an essential tool for businesses , enabling them to make big gains in efficiency and revenue. Managed Service Providers (MSPs) often rely on PSA software to run their businesses. But the best PSAs do even more, they: Integrate with your existing tools.

Payment Solutions 40

Payment Solutions Payments Software Payment Services 40

Buffer Resources

DECEMBER 14, 2023

The clean and consistent visuals make it easy for the audience to follow along and understand the process. Showcase your products or services Use carousels to showcase your products or services in a visually appealing way. The post highlights their services, such as visa sponsorship and standard onboarding processes.

Social Media 125

Social Media Payment Methods Payment Solutions AI Search 125