Agile support: 9 principles to help your team provide personal support at scale
Intercom, Inc.
JUNE 15, 2021
Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale. Agile teams start small and move fast, collecting and incorporating feedback to iterate their way to bigger and better solutions quickly.
Let's personalize your content