User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

FastSpring

DECEMBER 8, 2022

Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing. Look for existing ecosystems of websites, communities and social presence that exist in that geography around your topic. “So

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online.   "When you land on the Paddle Studios homepage, you’re welcomed with a Netflix-esque streaming service vibe. But what makes B2B content good ?

B2B 108

B2B Technical Advisors SaaS Payments Underperforming Technical Team 108

User Pilot

JANUARY 31, 2023

In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. The main factors contributing to at-risk customers include poor onboarding process , lack of product value perception, lousy customer support, unfixed bugs, and no learning materials, resource center, and FAQs.

Churn 93

Churn Underperforming Technical Team SaaS Payments Payment Solutions 93

Baremetrics

OCTOBER 10, 2021

Inbound marketing is the process of getting potential clients to find your company. Both of these tasks can rely on content marketing , for example events, podcasts, blogs, and social media posts. Both of these tasks can rely on content marketing , for example events, podcasts, blogs, and social media posts.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online.   "When you land on the Paddle Studios homepage, you’re welcomed with a Netflix-esque streaming service vibe. But what makes B2B content good ?

B2B 55

B2B Technical Advisors SaaS Payments Underperforming Technical Team 55

ChurnZero

AUGUST 14, 2020

And by virtue of that, it’s essential that Customer Success software – like a Customer Success team – plays well with the others it works alongside if the customer is to truly come first. Customer Support/Service Software and Ticketing Systems. Customer Support/Service or IT Operations. Product, Development, or Design.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

Sales Hacker

MAY 22, 2020

Today’s methodologies and processes give us a lot of different types of leads. Fortunately, there’s a way to make the entire process of getting, nurturing, and closing leads simple, and it only uses one type of lead — Sales Accepted Leads (SALs). And the vast majority of people think they’re bad for business and branding.

Payment Methods 111

Payment Methods SaaS Payments Payment Services Sales 111

Sales Hacker

SEPTEMBER 16, 2019

One of the biggest decisions you can make when setting up your sales team is whether to focus primarily on inside or outside sales. We’ll look at the strengths of each type of sales, why you need both of them in your team, and how to determine the best balance for your organization. What is inside sales? What is outside sales.

Sales Hiring 81

Sales Hiring Scale Sales Recruiting Payment Methods 81

User Pilot

JUNE 14, 2021

Acquisition stage automation examples: website chatbots, automated confirmation, and reminder emails. Referral stage automation examples: use NPS survey answers to personalize responses. Why is having a marketing automation strategy important for SaaS? SaaS users prefer to get answers fast and to figure things out on their own.

SaaS Payments 52

SaaS Payments Payment Solutions Strategy Payment Methods 52

User Pilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Customer Analytics Software is designed to facilitate the collection, sorting and analysis of data from customers. Note: these methods are by no means mutually exclusive.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. But not all SaaS products are alike. Other types of SaaS are relevant only to companies in specific industries.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

User Pilot

APRIL 15, 2024

There are various types of customer pain points, including financial pain points, process pain points, productivity pain points, and support pain points. Generic support without any personalization. Steps to eliminate customer pain points: Offer personalization with omnichannel support. Increased retention. CSAT surveys.

Communication 93

Communication SaaS Payments Payment Solutions Payment Methods 93

SaaStr

JUNE 14, 2019

Before that Dave was SVP/GM of Service Cloud @ Salesforce where he led the $500m line of business for customer service applications. Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. How many meetings is normal to have in this process?

Sales Hiring 142

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 142

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. In this saas marketing strategy guide, we are going to tell you everything about saas marketing. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Sales Hacker

MARCH 2, 2020

Strategy and Process. Sales Development and Prospecting. The Sales Development Playbook. Sales Enablement. The Sales Enablement Playbook. Enablement Mastery. The 5 Dysfunctions of a Team. Blueprints for a SaaS Sales Organization. Integrity Selling for the 21st Century. Hacking Sales.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

User Pilot

MARCH 9, 2023

Want to improve the current customer attrition rate in your SaaS company? Customer attrition is one of the main problems for SaaS companies. TL;DR Customer attrition, also known as customer churn , takes place when customers leave your product or service. Here are some strategies to help you improve your customer attrition rate.

Underperforming Technical Team 93

Underperforming Technical Team SaaS Payments Payment Solutions Payment Services 93

Baremetrics

MARCH 23, 2020

I spent over a week speaking with different SaaS founders and marketers about how they successfully reduced churn for their business. churn by doing something every SaaS business should be doing, but most don’t. For example, a churned user on a $50/mo plan isn’t nearly as bad as a churned user on a $500/mo plan. What is churn?

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. SaaS Sales Models.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

GetUplift

DECEMBER 12, 2021

This guide provides a detailed breakdown of my emotional marketing process. It’s a process that my team and I at GetUplift have used to 10x our clients’ conversion rates. The process for using your research to create social media ads, landing pages, and email sequences that actually convert. Introduction.

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

How To Buy Saas

JANUARY 1, 2021

Online learning is a new trend which we are have encountered by now. Online learning and course are expected to rise with time and see a figure of $325 billion by 2025. Well, that’s enough to motivate yourself to start creating your first course using the best online course platforms. Why Choose an Online Course Platform?

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

Baremetrics

NOVEMBER 9, 2021

Whether you created your SaaS product to help solve a problem you had or because you wanted some extra income, the truth is that your SaaS business is a valuable asset. Running a profitable SaaS business allows you to take control of your own schedule - some would even say your life! Develop a Full Marketing Strategy 2.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. What is SaaS?

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

User Pilot

AUGUST 15, 2023

It is the process that guides you to a successful product release. A product launch plan provides structure to your launch, enabling you to prioritize resources, prepare for every possibility, and reach potential customers. Go-to-market and pricing strategies that detail your marketing plan and preferred sales process.

ChatGPT 79

ChatGPT SaaS Payments Marketing Social Media 79

User Pilot

JULY 24, 2023

What is SaaS marketing? We’re all familiar with the basics of SaaS product marketing such as attracting users to a SaaS product with a subscription business model. That said, there are key differences between a SaaS marketing strategy and standard digital marketing. Personalizing the user experience.

SaaS Payments 67

SaaS Payments Marketing Payment Solutions SaaS 67

FastSpring

FEBRUARY 23, 2023

That’s the philosophy behind SEM International , the firm he founded that specializes in multilingual internationally-based digital marketing services. This especially matters when you start promoting on social media apps like WeChat — marketing channels that are conversation-based. How do we help our people?” 00:01:00] Enjoy.

Payment Solutions 126

Payment Solutions SaaS Payments Strategy Software 126

All that Saas

DECEMBER 24, 2021

Today, we are going to review Fyle , an online expense management software for modern businesses. The purpose of Fyle is to enable the user to work with simple and everyday apps for all employees. Unlimited expense tracking and reporting from Gmail, Outlook, mobile app, Slack, phone gallery, mileage, and Per Diem. Phone Gallery.

Software Review 52

Software Review Systems Review Technical Review Merchant Services 52

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. Another collection of their customers actually turned their kitchens into service offerings.

Sales Hiring 159

Sales Hiring Scale Payments Cloud 159

SaaStr

JULY 8, 2020

When shelter in place started, the conversation we’ve had internally on our team is we have to think of ourselves as Navy SEALs, where we’re at base camp right now, and we’re going to train and we’re going to work on our playbooks and do our research. Personally, our team has been holding back a little bit.

Investment 160

Investment Technical Review Part-Time VPE Development Team Review 160

OpenView Labs

MAY 29, 2020

Don’t do this via a survey; actually talk to them via Zoom or a phone call. Maybe they need new products and services, or adjustments to what you’ve been offering. He didn’t charge me but asked that I write an online review instead. Reduce upfront/adoption costs and offer flexible payment terms. Trim unprofitable lines.

Payment Methods 54

Payment Methods Marketing Sales Hiring Advertising 54

SaaStock

FEBRUARY 13, 2019

When we announced a few weeks ago that we would be bringing our leading SaaS conference to Asia, and running it in Hong Kong, many locals thanked us for choosing the city. Notey Labs create digital solutions to help companies handle international online space. See our agenda and book tickets here. Notey Labs. Founders : William Tien.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

How To Buy Saas

MAY 17, 2023

Key Features Benefit from facial recognition technology that automatically creates albums for each person detected in your photos. Pricing It offers 2 pricing plans: Personal Pricing Plan Photo Manager: $39.95 The export panel has also been improved, enhancing the exporting process. Photo Manager + Photo Editor: $59.95

Payment Solutions 40

Payment Solutions Payment Methods Software SaaS Payments 40

FastSpring

APRIL 30, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including software management, VAT and sales tax management, global payments, and consumer support. Podcast Full Interview: Audio Listen online or find it on more podcast services. Jump to video.

Subscription 78

Subscription Payment Features Payments Payment Solutions 78

How To Buy Saas

FEBRUARY 2, 2021

The recurring payment becomes more costly, and people who want to buy software forever don’t have the option to purchase a perpetual license. It is excellent for teams; designers can leverage InCopy to work with other team members by sharing text, colours, and graphics. It stores all your designs until you delete them.

Software Review 59

Software Review Payment Solutions Payment Methods Software 59