SaaStr

APRIL 17, 2021

Perhaps the most interesting thing is just how similar both these website-builder-plus-ecommerce companies are. It’s growing at the same rate (~30%), booming from ecommerce (+78% for Squarespace, +60% for Wix). Over $500,000 revenue per employee. Monetizing ecommerce via subscriptions, but not payment processing.

Payment Methods 338

Payment Methods Merchant Services Payments Payment Services 338

SaaStr

AUGUST 3, 2022

Folks that wanted to go online, stayed online. But folks that didn’t really want to sell online, sort of stopped when they didn’t have to anymore. Shopify returned to earth, and is now growing just at the overall rate of ecommerce. #2. Only spending 25% of revenue on sales & marketing.

Payment Methods 288

Payment Methods Merchant Services SaaS Payments Payment Solutions 288

FastSpring

NOVEMBER 14, 2024

As you work to expand your SaaS, software, mobile games, or other digital product business worldwide, having the right payment methods available to global customers is key to ensuring they all feel comfortable purchasing. How FastSpring is supporting digital product and gaming companies with these methods.

Payment Methods 159

Payment Methods Payment Solutions Payments Merchant Services 159

FastSpring

NOVEMBER 18, 2020

Note: Apple announced that it would be reducing the App Store fee from 30% to 15% for most developers starting on January 1st, 2021. For app entrepreneurs and ecommerce store owners, the battle to be noticed in the marketplace is ongoing. Epic Games wants to take control of their online sales with its own marketplace.

Payment Methods 147

Payment Methods Payment Solutions Merchant Services SaaS Payments 147

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. Click to Pay completely removes the need to enter credit card information during online purchases, making it more convenient and faster than manual card entry. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

USIO

APRIL 4, 2025

Healthcare is evolving quicklyand payment expectations are evolving with it. With Usio HIPAA-compliant, PCI Level 1 certified fintech payment solutions, youre not just embedding payment functionalityyoure enhancing the entire healthcare payment ecosystem. Convenience drives satisfactionand retention.

Payments 130

Payments Payment Solutions Payment Services Payment Methods 130

SaaStr

FEBRUARY 17, 2021

Remember when it seemed like websites were just a commodity? They want a slick site that does more, from eCommerce to payments to marketing and more. That’s the power of recurring revenue. eCommerce and Business Tools Are Key Drivers to Accelerating Growth. 43% of Revenue Outside the U.S / North America.

Payment Methods 312

Payment Methods Payment Solutions Payments SMB 312

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

SaaStr

APRIL 29, 2021

Shopify’s first quarter revenue: Q1 2021: $989 million Q1 2020: $470 million Q1 2019: $321 million Q1 2018: $214 million Q1 2017: $127 million Q1 2016: $73 million Q1 2015: $37 million Q1 2014: $19 million Q1 2013: $9 million. Cloud and ecommerce may end soon, but it hasn’t ended yet. NRR of 110%+ since 2018 — sort of.

Merchant Services 316

Merchant Services Payment Methods SaaS Payments Payments 316

SaaStr

MAY 25, 2024

If you think about Cloudinary’s core audience in the beginning, developers, the fifth employee they hired was the first person in the customer success group. Twelve years after hiring their first CS person, customer service is still the number two reason people like Cloudinary and what drives word of mouth in the developer ecosystem.

Scale 316

Scale Sales Hiring SaaS Payments Development 316

Payrix

JANUARY 10, 2025

Ian Hillis welcomes David Blair, Senior Director of Product Management at Worldpay for Platforms, on PayFAQ: The Embedded Payments podcast to explore the critical roles of merchant underwriting and onboarding for software providers. This personalized approach not only improves efficiency but also enhances the overall merchant experience.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

SaaStr

AUGUST 21, 2024

Grew Restaurant Locations 29% Year-Over-Year to 120,000 Perhaps the most important metric at scale. Only 18% of Revenue From SaaS. Shopify and Bill both also get the majority of their revenue from financial fees and transaction fees, not software subscriptions. But Toast even more so, at 18% of revenue.

Scale 306

Scale Payment Methods SaaS Payments Payment Solutions 306

FastSpring

SEPTEMBER 12, 2024

The payments landscape and how it affects businesses trying to grow in Asia. Podcast Full Interview: Audio Listen online or find it on more podcast services. For those that might not be familiar, FastSpring is a merchant of record platform that combines all the essential tools you need to scale a digital goods business.

Merchant Services 193

Merchant Services Payment Services Payment Methods SaaS Payments 193

SaaStr

MARCH 25, 2021

BigCommerce is an interesting eCommerce case study on many levels. Driving existing customer revenue up more than new logos. BigCommerce, like many SaaS vendors at scale, is doing a better job at getting more revenue out of existing accounts than adding new ones. Payments partners are the biggest part of this.

Outsourcing Services 295

Outsourcing Services Payments Merchant Services SaaS Payments 295

Intercom, Inc.

MARCH 10, 2022

With lockdowns preventing in-store experiences, shoppers have gravitated towards brands that can provide the best online experience possible. And, as society reopens, it is vital to maintain ease of movement between in-store and online channels – not just for your customers, but for your teams. Proactive engagement.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

SaaStr

AUGUST 9, 2021

Squarespace and Wix added full ecommerce capabilities, making them more than just websites. Bill added more and more payments functionality (mission-critical), and grew NRR to 110% and then 120% even from SMBs. It’s recurring revenue, so it doesn’t really matter if they cancel now or in 60 days. More here.

Churn 311

Churn Payment Methods Payments Payment Solutions 311

SaaStr

APRIL 24, 2021

So many startups these days are claiming they have “ARR” from revenue that … doesn’t recur. Doesn’t ARR stand for Annual Recurring Revenue? ARR now really means revenue with 100%+ Net Revenue Retention. 50% revenue from software (recurring), 50% from payments (not-recurring). .

Merchant Services 360

Merchant Services SaaS Payments Payment Solutions Payment Services 360

Stax

JULY 9, 2024

More and more, cash-only businesses are falling by the wayside, unable to keep up with consumer demand for convenient electronic payments. The world of Electronic Funds Transfer (EFT) payments is vast, spanning just about every payment method you can think of. What is an Electronic Funds Transfer (EFT) Payment?

Payment Methods 88

Payment Methods Payment Services Merchant Services Payment Solutions 88

SaaStr

NOVEMBER 3, 2023

Toast is a vertical software embedded payments solution for restaurants in the U.S. Toast’s Go To Market Structure Toast has seen unprecedented growth on the revenue side, so let’s look at the customer acquisition strategy. The ones they met in person closed at a 3x rate. and across the globe. In the U.S.

Payment Methods 272

Payment Methods Acquisition Scale Payments 272

SaaStr

OCTOBER 26, 2022

It’s barely trading at 3x revenue. That’s Freemium at scale. Payments and e-commerce drag blended gross margins down to 60%. Wix along with Squarespace and also WordPress / Automatic have pushed deeply into e-commerce and as part of that, payments. It makes sense, as ecomm adds a ton of value to a standard website.

Payments 288

Payments Payment Solutions Payment Methods SaaS Payments 288

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. Brex then scaled its payments business quickly. Shopify identified its ICP as individuals and businesses looking for easy tools to start an online e-commerce store. Winning with customer-centric innovation.

Payments 243

Payments Payment Methods Embedded Payments Scale 243

Neil Patel

FEBRUARY 4, 2021

As an ecommerce seller, you’ll find yourself making a lot of choices. But out of the plethora of answers you need to figure out, choosing the best ecommerce platform remains the most crucial. Although Shopify and Wix have overlapping features, Shopify edges forward in the race if you’re specifically looking for ecommerce functionality.

Payment Methods 137

Payment Methods Payments Payment Solutions Payment Services 137

SaaStr

MAY 4, 2022

As difficult as SaaS companies can be to build, that can go double for things like setting up billing systems and automating revenue. During my time at Stripe, I have seen how we’ve grown our product with SaaS in mind: not just for billing and invoicing, but for everything from revenue recognition, to tax, to identity verification. .

Payment Features 262

Payment Features Payment Services Outsourcing Services Payment Solutions 262

SaaStr

MAY 12, 2022

Usage-based economics is different from traditional subscription-based economics because of how you generate revenue. In the gym scenario, the customer’s payment acts as a deposit rather than a subscription fee. The gym recognizes the revenue when the customer comes in and uses the facilities. . Take the example of a gym.

Scale 264

Scale Payments SaaS Payments Payment Services 264

FastSpring

JUNE 22, 2022

Are you still making assumptions about your B2B go-to-market motion — assumptions that ignore B2C selling methods — that are limiting your growth potential? On the flip side, one of the reasons Zoom was able to scale as quickly as it did was its ability to expand into the consumer sphere. And we’re the same people when we go to work.

B2C 148

B2C Payments SaaS Payments B2B 148

FastSpring

DECEMBER 7, 2022

However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. While Chargebee supports several different payment gateways, you have to set up and configure each one. Remitting taxes at the end of the year.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

Neil Patel

JANUARY 8, 2021

You want a quick and easy way to start a website yet have no clue how web hosting works. The good news is you can get a website up and running without spending a dime. Free web hosting enables you to set up a website with a few clicks, but don’t expect anything fancy. The bad news is also the fact that it’s free.

Payment Methods 141

Payment Methods Payments Payment Solutions Payment Services 141

SaaStr

JULY 20, 2022

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. It’s a tough outcome for a team that is working hard to scale well into the nine figures of ARR. Historically, Weave gave away several “free” phones with each new account.

SaaS Payments 290

SaaS Payments Scale Payment Methods SMB 290

Stax

AUGUST 29, 2024

The dominance of cashless commerce means only businesses that ensure the seamless processing of in-store and online credit and debit card payments will remain competitive. The question is: how do payment service providers work and how can you choose the right one for your business?

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Neil Patel

NOVEMBER 19, 2021

Affiliate marketing is a way for online publishers (including bloggers) to make passive income by recommending products and services they love. Like most methods, this takes plenty of strategizing and hard work. Like most methods, this takes plenty of strategizing and hard work. Perhaps more importantly, it’s a U.S.

Payment Methods 125

Payment Methods Payments Revenue PayPal 125

Intercom, Inc.

NOVEMBER 27, 2019

It requires thinking at a different scale. “The reason why businesses grow is they’re in a great market” It’s this approach to scaling their business that has enabled Paddle to achieve 2475% revenue growth over the last four years. . That kind of growth?

Payments 186

Payments Scale Revenue SaaS Payments 186

SaaStr

DECEMBER 10, 2019

Bill.com is a bit — OK, maybe a lot — more lower profile than many of the SaaS Unicorns to IPO lately, but it’s one of my personal favorites. You don’t need to be a math whiz to see that means it started slow and then truly accelerated only once scale was hit. Revenue Growing Much Faster Than Customer Count.

Payment Services 276

Payment Services Payments Payment Methods SMB 276

SaaStr

SEPTEMBER 15, 2020

As you scale up, it’s essential to ensure that your sales tax management process is accurate and automated, so you don’t run into compliance issues in the future. . States are consistently looking for ways to generate more tax revenue, and a fast-growing company (or industry) can provide excellent opportunities. States across the U.S.

Payment Services 335

Payment Services compliance SaaS Payments Scale 335

Payrix

FEBRUARY 4, 2025

What are integrated payments? Integrated payments are payment processing capabilities that are incorporated into a software companys platform to provide their user base with the ability to accept and manage payments for their businesses. 3 things you should know about integrated payments 1.

Payments 100

Payments Payment Services Merchant Services Payment Methods 100

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

Sales Hiring 278

Sales Hiring Payment Services SaaS Payments Scale 278

SaaStr

JANUARY 26, 2023

Finix makes it easy for software platforms of all sizes to process payments while increasing revenue and reducing cost. Finix is trusted by startups and publicly traded companies alike to build and scale their payments infrastructure.

Payments 52

Payments Payment Solutions SaaS Payments Software Review 52

SaaStr

MAY 8, 2021

bills, “payment terms”, and often, repeated follow-up. Most start-ups don’t have a good enough finance person or firm to be good at collections. Forcing your sales team to do collections is OK in the early days, but doesn’t work perfectly either, and doesn’t scale. Annual contracts require P.O.,

SaaS Payments 317

SaaS Payments Payment Services Scale Payments 317