Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. However, several complex types of risks come along with this. Let’s get started.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Baremetrics

NOVEMBER 2, 2021

Shopify is a huge opportunity for developers looking to expand into the micro-SaaS space. The Shopify App Store brings together Shopify app developers and Shopify shop owners for their mutual benefit. Why you need to track business metrics for Shopify App Developers 10 business metrics for Shopify App Developers 1.

Payment Solutions 98

Payment Solutions Outsourced Development Underperforming Technical Team Metrics 98

Casey Accidental

OCTOBER 27, 2020

In that essay , we also talked about how a more common route for a SaaS business is to become a platform. Platforms can create an immense amount of long-term value for companies, or be a minor component of their product strategy to maintain product/market fit. The Types of Platforms. Integration Platforms.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Baremetrics

FEBRUARY 2, 2021

If you’re looking the best online payment processor, you've likely come across options including Stripe and Zuora. Both power a wide range of companies, but which is the best for your business? Wide Range of Payment Options Stripe helps companies take their business international, with support for over 135 currencies.

Payment Methods 75

Payment Methods Payment Services Technical Review Merchant Services 75

Baremetrics

NOVEMBER 18, 2021

Unfortunately, things only get more difficult when it comes to running the whole business as a Shopify app developer. Thankfully, there are proven ways to build and grow a sustainable business. This article will cover 10 business tips for improving your Shopify app’s development, marketing, and sales.

Payment Solutions 98

Payment Solutions Underperforming Technical Team Outsourced Development Development 98

Incredo

NOVEMBER 21, 2019

3) Almost any business in the world needs this or that software for its own needs. Software to track analytics, transfer payments, manage inventory, create videos and for many other things. You should pick your influencer partners carefully because wrong choices won’t bring you qualified leads and revenue.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding.

Payment Solutions 113

Payment Solutions Payment Methods Payment Services Payments 113

Baremetrics

DECEMBER 7, 2023

Before reading through yet another “Top-29 SaaS billing platforms” feature comparison post, decide how you want the billing tool to play with the rest of your operations stack. I recommend that a startup should consider three questions when choosing a SaaS billing platform: What is the specific billing logic the platform should provide?

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

User Pilot

JUNE 20, 2023

So, in addition to improving your customer retention rates, these customers help grow your customer base and drive revenue growth. It is a UX research method that measures how easy it is for users to use your product. Ultimately, your choice of testing method will depend on your goals, product development stage, and more.

Payment Methods 90

Payment Methods SaaS Payments Strategy Payment Services 90

Neil Patel

MAY 3, 2021

It’s more likely to be UX design or software development. With the internet and software playing such an essential part in our lives, more and more skilled programmers are needed to develop and maintain the tools we need to thrive. Interacting with Websites. It’s become much easier to build and run websites in recent years.

Payment Methods 108

Payment Methods Cybersecurity Payment Solutions Artificial Intelligence 108

Neil Patel

SEPTEMBER 28, 2021

PHP can make your website better for SEO and better for your users. PHP, or Hypertext Preprocessor, is a programming language that allows users to create dynamic content on a website. The goal behind PHP is to help make your website more interactive and more interesting. There’s a lot of misconceptions about PHP for SEO.

Underperforming Technical Team 124

Underperforming Technical Team Payment Methods Payment Services Payments 124

ChurnZero

AUGUST 14, 2020

And by virtue of that, it’s essential that Customer Success software – like a Customer Success team – plays well with the others it works alongside if the customer is to truly come first. What are the benefits of integrating with Customer Success software? What are the benefits of integrating with Customer Success software?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. And we need platforms to be able to do that. In September 2022, Dopple publicly launched its new platform. They Launched With a Platform, Not a Product Another big advantage?

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

Baremetrics

OCTOBER 10, 2021

It is not enough to just get as many eyes on your site as possible (although that is nice)—you need to get those visitors with needs that your platform meets. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. Now that was something you found online and bought in person. My name is David Vogelpohl.

Software Review 136

Software Review Technical Review Development Team Review Branding 136

Neil Patel

APRIL 12, 2021

Recurring Business Revenue. Plus, since your customers pay the same price each month, a subscription box offers some degree of stability in your revenue stream, which helps you predict your finances more accurately. Develop a Business Plan. Business Model. billion by 2025. Improved Demand Forecasting.

Outsourcing Services 123

Outsourcing Services Payment Methods Subscription Payment Features 123

Neil Patel

JANUARY 21, 2021

Wrike also makes collaboration seamless with shared calendars, file sharing, and team reports time tracking. It also integrates with over 400 other SaaS tools and software platforms like Salesforce, WordPress, Hubspot. Bootstrapping Tools to Create a Website. You can’t have a digital business without a website.

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Payments 110

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 152

Scale Payment Services Payment Methods Scaling 152

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself. Jump to video.

Scale 130

Scale Sales Payment Methods Merchant Services 130

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

FastSpring

JANUARY 26, 2024

Jake, Head of Customer Success for Sideways 6, explains that the current trend is to measure their success through the customer’s success, with CS being an integral part of impacting the entire business. Product teams can better improve and develop products when customer success has helped identify what customers need.

Customer Success 144

Customer Success VP of Engineering Payments Payment Methods 144

FastSpring

DECEMBER 8, 2022

Look for existing ecosystems of websites, communities and social presence that exist in that geography around your topic. “So Note: FastSpring’s Revenue and Subscription Dashboards quickly show our customers where their revenue is coming from, the average order value or MRR per country, promotions performance per country, and more.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

User Pilot

JANUARY 31, 2023

In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. The main factors contributing to at-risk customers include poor onboarding process , lack of product value perception, lousy customer support, unfixed bugs, and no learning materials, resource center, and FAQs.

Churn 95

Churn Underperforming Technical Team SaaS Payments Payment Solutions 95

The Marketing & Growth Hacking Publication

FEBRUARY 18, 2019

New technologies, companies, and solutions pop up every month and they all have their mission focused toward the online world. This also refers to media buying platforms. On the other hand, the online advertising industry is already overcrowded. ad networks and demand-side platforms. Both of them serve the same goal?—?provide

Payments 40

Payments Payment Methods Underperforming Technical Team Advertising 40

FastSpring

APRIL 26, 2022

“It’s likely that a finance or sales tools will be less susceptible to churn than a marketing tool, simply because it’s perceived to be more directly responsible for revenue.”. Because word-of-mouth for us is actually much bigger fuel than the revenue that we’re collecting or churning or dropping or whatever.”.

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. "AI-developed content can’t touch it [original research] on quality and value for a B2B audience," she says.  Tough question.

B2B 110

B2B Technical Advisors SaaS Payments Underperforming Technical Team 110

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Our team is in Room 111. Dare I say SaaS.

Scale 117

Scale Payment Services Payment Methods Sales Hiring 117

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. They also manage finances and supervise one or more engineering teams. What is a SaaS business model? Average salary: $196,172/yr.

Sales Hiring 94

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 94

Natalia Luneva

JANUARY 13, 2021

This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. Richman’s former company was Halp, a help desk for operations teams.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Neil Patel

OCTOBER 29, 2020

They don’t have the strategy, tactics, or tools they need to market their business well. The bad news is that marketers waste 37 to 95 percent of their marketing budget. This is really common, but it doesn’t have to be; if you have the right digital marketing strategy in place, growing your business is easier.

Underperforming Technical Team 145

Underperforming Technical Team Strategy Development Payment Methods 145

Baremetrics

JANUARY 24, 2021

Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!). We were looking to relaunch the user-driven, SaaS side of our businesses. This means that our revenue churn was very low.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

Intercom, Inc.

MAY 3, 2018

Here are five quick takeaways: Instead of relying on word of mouth to permeate the team, write things down. Iterate on process the same way you iterate on product. If a process doesn’t stick, don’t hesitate to move from it. Rohini: Absolutely, especially if you’re the new person and trying to get up to speed.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195