Neil Patel

NOVEMBER 16, 2020

Find out what type of technical support is provided by the CMS platform you’re using. Or can you seek assistance from a support agent? An open-source CMS will be cheaper than other platforms that require subscriptions. SaaS (software as a service) CMS are typically cloud-hosted subscription-based tools.

Payment Methods 143

Payment Methods Payment Solutions Systems Review Technical Review 143

User Pilot

MAY 8, 2024

When customers feel that a product meets their specific requirements and delivers value , they are more likely to continue using the service, upgrade their subscriptions, and recommend it to others. Support : timely and effective help and assistance, including customer service , technical support, and resources for troubleshooting.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

Totango

SEPTEMBER 22, 2022

They usually are licensed through a subscription sales model. This allows providers to assume responsibility for hosting, technical support, and upgrades, increasing efficiency and cutting costs. Over 5,000 apps are supported. Businesses use SaaS tools for purposes such as: Process automation. Customer success.

SaaS Payments 71

SaaS Payments Scale Payments Payment Solutions 71

How To Buy Saas

FEBRUARY 25, 2025

If your business requires intricate cross-object automations and you have technical support, Salesforce will not disappoint; if you prefer quick wins and easy workflow setup, HubSpot is a winner. Need advanced customer support tools? Salesforces AppExchange apps can also carry their own subscription fees.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

User Pilot

JULY 20, 2023

It allows you to manage your customer’s issues through email, phone, SMS, social media, live chat, and more. Personalized help content and support. AI sidekick that can successfully track orders and manage customer subscriptions. Personalized technical support. Adding content categories on Zoho Desk.

AI Search 98

AI Search AI Scale Pricing 98

User Pilot

MARCH 23, 2025

Look at customer support tickets, set Google Alerts, and deploy social media listening to track any mentions of your app. Now, what if your company’s goal was to increase paid subscriptions? Final NPS calculation: (% of Promoters) – (% of Detractors).

Mobile 59

Mobile Underperforming Technical Team Engagement Metrics 59

User Pilot

MARCH 20, 2024

The subscription model offers ongoing access for a fee, ensuring updates and steady income. You might sell your software for a one-time fee, offer it through a subscription model, or even bundle it with other products or services. It supports continuous updates and a strong user-provider relationship, appealing widely across markets.

Software 59

Software Revenue Strategy Advertising 59

User Pilot

AUGUST 27, 2024

Here are the main duties of a customer support specialist: Respond to Customer Inquiries : Handle customer queries through various channels such as phone, email, chat, and social media, ensuring timely and effective responses. Consider taking online courses or certifications related to customer support and software products.

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Customer Support Social Media Scale Education 52

How To Buy Saas

MAY 13, 2023

Are you tired of old, dull black-and-white photos you can’t share on your social media profiles? Share your newly colorized photos on social media platforms like Facebook, Twitter, or Instagram. Premium plan at $98 with 24/7 technical support, lifetime license, and more. Lifetime subscription: $199.95

AI 52

AI Payment Solutions Payment Methods SaaS Payments 52

User Pilot

MARCH 18, 2021

Great UI means that: Users can understand functions very easily It’s easy and intuitive to navigate Users themselves can solve most problems Technical support is rarely necessary Less tech-savvy individuals can use it Little training required. They don’t see the value in continuing their subscription. Source: basecamp.com.

Retention 52

Retention Strategy Underperforming Technical Team Technical Review 52

User Pilot

MAY 12, 2024

Its entry-level plan starts at an affordable $74/month but getting the Product Tours add-on and extra team seats could lead to your subscription cost skyrocketing. This will cost you an additional $199/month on top of what you’re currently paying for your base Intercom subscription.

SaaS 52

SaaS Software Review Onboarding AI Search 52

User Pilot

MAY 17, 2024

Multi-Channel Support : Whatfix gives you the ability to provide technical support throughout every touchpoint your organization uses. This includes email, chat, social media, support platforms, or other channels that the company utilizes to assist users. What are the pros and cons of Whatfix?

Software Review 52

Software Review Technical Review SaaS Onboarding 52

User Pilot

MAY 12, 2024

You can also create a group of events to track a specific process i.e. onboarding, subscription, etc. Full customer support access. Corporate : Subscriptions on the Corporate plan start at $999/month. This includes email, chat, social media, support platforms, or other channels that the company utilizes to assist users.

Software Review 52

Software Review SaaS Onboarding AI Search 52