Remove Part-Time CTO Remove Payment Features Remove Retention
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Dharmesh Shah of HubSpot: From Day 0 to IPO. What Went to Plan. What Most Certainly Didn’t (Video, Podcast + Transcript)

SaaStr

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. You’ll find out tomorrow.

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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Before hiring, assess your current needs and hire as your company grows. The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged.

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Demystifying RevOps with Chargify’s Michael Klett and ProfitWell’s Patrick Campbell

ProfitWell

When Co-founder and CTO of Chargify , Michael Klett isn’t brewing his own beer, he’s crafting billing experiences. ProfitWell is not only a platform, it’s also a team that plugs into subscription management systems like Chargify and performs revenue automation activities. You need a RevOps team or manager focused on revenue.

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How World-Class Product Teams Are Winning in the AI Era by Carlos Gonzalez de Villaumbrosia

User Pilot

Hiring expensive consultants or setting up innovation labs doesn’t fly anymore. Traditionally, you’d hear from the customer success manager when your subscription is about to expire. To increase your retention and renewal rates. Traditionally, the product function fell under Technology. There’s more.

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The subscription sales guide: how to sell subscriptions (B2B/B2C)

ProfitWell

The subscription economy has shifted the power balance in favor of the customer. Subscriptions are built on ongoing relationships with customers, so companies selling subscriptions need to understand how to monetize this relationship on a recurring basis. That’s what makes subscription sales so difficult.

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Buy vs. Build: The Subscription Billing Iceberg Effect

Chargify

Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. It allows us to upgrade, downgrade, or cancel a client’s subscription easily. Unnecessary revenue leakage occurs through failed and delinquent payments.

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The Ultimate SaaS Pricing Resources Guide

OpenView Labs

B2B and B2C SaaS and Subscription Report. Updated weekly to show the impact of COVID-19, this resource from ProfitWell includes data from their subscription companies. Find out here. Learn how raising prices can actually result in more profitable customers and higher retention rates. Interesting data compiled by Ibbaka.

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