SmartKarrot

JANUARY 28, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: 3DLOOK As a Vice President of Customer Success, you will architect and build the customer success organization to support customers from onboarding and training through to long-term multi-year contracts at scale in support of the revenue ambitions.

VP of Engineering 10

VP of Engineering Customer Success Sales Hiring Scale 10

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

ChurnZero

JANUARY 8, 2021

Against the backdrop of wild economic uncertainty, Customer Success has been the failsafe of SaaS businesses that were blindsided by pandemic-induced churn and contraction. With Customer Success demand at an all-time high, we expect to see more of its leaders join the executive ranks in the coming months and years.

VP of Engineering 98

VP of Engineering Customer Success Scale Healthcare 98

OpenView Labs

DECEMBER 15, 2020

To capture and quantify this movement, Tackle developed the first of its kind State of Cloud Marketplaces Report with insights from Bessemer’s Byron Deeter, Bob Goodman and Mike Droesh. Not to mention 73% of B2B buyers prefer the convenience of digital buying through ecommerce, web direct or marketplaces (more on that later). .

Marketplace as a Service 52

Marketplace as a Service Cloud Scale B2B 52

SaaStr

NOVEMBER 19, 2019

Heidi Jannenga | Co-Founder & President @ WebPT. Becky Buckman | VP, Marketing Communications @ Battery Ventures. WebPT achieved 30% market share and transformed an entire vertical with a purpose-built solution in a tech-averse industry. Join us at SaaStr Annual 2020. Nancy Ham | CEO @ WebPT. FULL TRANSCRIPT BELOW.

Scale 166

Scale SMB VP of Engineering Leadership 166

Sales Hacker

NOVEMBER 10, 2020

He was also the co-founder and president of a company called TrendKite. The key inflection moments along a journey of growth [14:25]. Figuring out customer centricity [18:55]. The acquisition process [21:55]. What’s broken with compensation plans? [26:28]. Who influenced AJ [33:28]. Sam’s Corner [35:50]. Show Introduction [00:02].

VP of Engineering 75

VP of Engineering Scale Development Team Review Technical Review 75

Incredo

NOVEMBER 1, 2019

The product itself should be developed with single user persona or small teams in mind, while every touch point between the potential customer and the actual purchase should be lean and optimized for self-service. Do you want to grow your SaaS sales team and improve your processes? Here is a collection of 10 resources that will help you: .

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

JULY 19, 2019

Why is it no longer to come into large enterprises with a small contract and expand? 250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Do they really mean anything?

VP of Engineering 128

VP of Engineering CTO Hire Technical Review Sales Hiring 128