Blulogix

MARCH 15, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Achieving End-to-End Automation In the competitive arena of B2B subscription s , the quest for operational excellence is unending. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Payment Features 59

Payment Features Payment Services Subscription Payments 59

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. TL;DR ISVs develop and distribute software products independently and often collaborate with hardware manufacturers and platform providers. Learn More What are ISVs?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Stax

MARCH 12, 2024

In an ideal world, all customers would pay an invoice the moment they receive it. But in reality, companies often have to spend considerable time and resources chasing down late payments that are stuck in Accounts Receivable. Promptly collecting payments from your customers is essential to run a sustainable business.

Payment Features 88

Payment Features Payment Methods Payment Services Stax 88

Blulogix

JANUARY 3, 2024

Why BluIQ by BluLogix Should Be Your Top Choice for Subscription Billing By BluLogix Team In the previous installment of our series on selecting a subscription billing platform , we discussed the importance of choosing the right platform and outlined key considerations for your evaluation. Say goodbye to manual subscription renewals.

Payment Features 52

Payment Features Payments Payment Services Subscription 52

User Pilot

FEBRUARY 27, 2024

In-app events give you valuable insights into user behavior. By analyzing these events in your product, you can understand how users engage with your app and make improvements to enhance the user experience. Let’s dig into what in-app events are and how you can leverage them to drive engagement and build better products!

Payment Solutions 96

Payment Solutions SaaS Payments Payments User Experience 96

Subscription Flow

DECEMBER 22, 2023

In this article, we will discuss the eCommerce subscription trends to follow in 2024 to beat the competition and achieve sales targets. To help you out, our experts have come up with the following e-commerce subscription trends that you can follow: 1. That’s how e-commerce personalized subscriptions can benefit a business.

Payment Methods 59

Payment Methods Artificial Intelligence Trends Payment Services 59

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” or “ What are the best tips I can get in terms of annual vs monthly subscription models ?”. Boring, right?).

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. For example, if you have a project management app, then you can add payment features that allow people to use your software to take payments from their clients.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

User Pilot

APRIL 3, 2024

PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. ” Analyze direct and indirect competitors’ successes and failures, refining your strategy to enhance your product’s market position.

Innovation 85

Innovation Payments Strategy Payment Solutions 85

User Pilot

JULY 20, 2023

Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. But you can turn all that around with the right strategies. Poor onboarding. Use an onboarding checklist to drive users toward activation. Bad customer service.

Churn 84

Churn SaaS Payments Payment Solutions Payments 84

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding 77

Onboarding SaaS Payments Payment Services Payment Solutions 77

User Pilot

APRIL 29, 2024

This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. You can segment your customers based on their feedback responses as well as in-app behavior. Segmentation is a strategy used in marketing, product development, and customer support. Book the demo to find out more!

Payment Solutions 85

Payment Solutions SaaS Payments Payment Methods Payments 85

FastSpring

FEBRUARY 8, 2024

Get the latest from FastSpring’s Support leaders about important tax updates, fraud and chargeback strategies, our new Changelog, and more. Fraud, Chargebacks, and Mitigation Strategies Need FastSpring support? Fraud, Chargebacks, and Mitigation Strategies Need FastSpring support? Visit our Support page.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

User Pilot

APRIL 30, 2024

Enhancing the user onboarding process with welcome pages , interactive tours, progress indicators, and targeted emails can significantly speed up user engagement and product adoption. This could be a free software trial that lets you experience the product without fully committing to it. Book a demo now to find out more.

Payments 81

Payments Payment Solutions AI Search Payment Services 81

Neil Patel

MAY 20, 2021

While you once had to be fluent in code to successfully build a website or an app, those days are now far behind us. These revolutionary interfaces allow users without classic programming backgrounds to build websites and apps through a graphical interface rather than using code. Increased Focus on Pain Point Solution.

Payment Methods 118

Payment Methods Payment Solutions Payments Payment Services 118

Frontegg

MAY 27, 2021

Besides it’s proven business results, this strategy helps empower end-users to get the best possible product for their needs. The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. Also, no PLG strategy can work with traditional SaaS indicators. What is Product Led Growth (PLG)?

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

SaaSOptics

MARCH 10, 2022

Is your company taking advantage of CFO tools like automated invoicing, database management, and automatic tax-compliance updates? These tools allow you to do the above and more, benefitting your company by providing affordable and scalable software solutions to common time-consuming financial operations. If not, read on.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

User Pilot

APRIL 29, 2024

In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells. A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. Let’s dive right in!

SaaS Payments 79

SaaS Payments Business SaaS Payment Solutions 79

User Pilot

FEBRUARY 22, 2024

This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Incorporate secondary onboarding to bring hidden features of your product to light and ensure higher customer satisfaction. Book a demo to get started! What is customer retention?

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

Andreessen Horowitz

APRIL 23, 2024

One of the holy grails of SMB software is, how are you going to acquire customers? One of the criticisms of SMB software is that each customer can only provide so much revenue. For both of you, subscription is a smaller-to-no piece of the story. Mercury has never monetized via subscription and just focused on payments and float.

Payments 108

Payments Forecasting Payment Services Payment Solutions 108

User Pilot

OCTOBER 6, 2022

How can you analyze customer behavior in-app to deliver unparalleled in-app experiences? Customer behavior data refers to any customers’ interactions inside the product across the different stages of the customer journey : from engaging with the onboarding checklist, to clicking on a particular feature, and more.

Payment Solutions 89

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 89

User Pilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? In this article, we’ll share practical tips on creating a successful free-to-paid conversion strategy and converting free trial users into paid users. Opt-out free trials require payment information upfront, which can be a turn-off for some customers.

Strategy 83

Strategy SaaS Payments Payment Solutions Payment Methods 83

Subscription Flow

NOVEMBER 28, 2023

One way to do that is through marketing and revenue-generating strategies such as freemium and product demos which are critical to growing one’s clientele. Another way is utilizing different SaaS marketing strategies, such as providing high-quality content and expanding product access.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

User Pilot

DECEMBER 1, 2021

In this blog post, we’re going to learn 7 tested user adoption strategies for SaaS companies including real-life examples. User adoption rate is an important metric for most SaaS companies as they rely on continuous payments/renewed subscriptions to stay in business. Let’s get started! What is user adoption?

SaaS Payments 96

SaaS Payments Payment Solutions Payment Services Payment Features 96

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. Table of Contents.

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

Subscription Flow

NOVEMBER 7, 2023

The success of your business can be greatly impacted by your choice of payment processing model in the dynamic world of eCommerce and online business. To simplify the intricacies of payment processing, two well-known solutions have surfaced: Payment Facilitators (PayFacs) and Merchants of Record (MoRs).

Merchant Services 59

Merchant Services Payment Services Payment Facilitation Payfac 59

Intercom, Inc.

AUGUST 31, 2021

These messages can be triggered based on specific customer actions or dates, such as an upcoming subscription renewal or customer birthday. Payment expirations. These transactional messages are an integral part of any customer communication strategy. And no need to keep paying subscriptions for extra software you don’t need.

Payments 218

Payments Payment Solutions Payment Methods Subscription 218

User Pilot

MARCH 23, 2023

2: Customers churn as a result of an ineffective onboarding process that doesn’t deliver product value. Create a personalized onboarding flow to help users reach the Aha! 4: Customers churn when they don’t get enough value to keep renewing their subscriptions. moment faster. #3: Want to reduce customer churn?

SaaS Payments 93

SaaS Payments Churn Underperforming Technical Team Payment Methods 93

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

Buffer Resources

NOVEMBER 7, 2023

Investments in things like accounting software, my LLC paperwork, and some initial office supplies my first year in business added up to only $1,629.43 (and that included health insurance). One helped me set up a contract template that I use when onboarding new clients, and now sell for other freelancers to use. 

Scale 111

Scale Scaling Payment Solutions Payment Services 111

Baremetrics

MARCH 9, 2021

The good news is that there are a number of tips and tools, like Baremetrics, to improve customer experience and customer satisfaction, measure and analyze churn, and develop strategies to put an end to churners. That's why a system to handle failed payments immediately is critical to fighting customer churn.

SaaS Payments 59

SaaS Payments Churn Payment Services Strategy 59

User Pilot

OCTOBER 15, 2023

TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. For SaaS companies, this isn’t just about website sign-ups but also in-app conversions, leading to paying users, unlike e-commerce, where a conversion might be a purchase.

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SaaS Payments Payment Methods Payment Solutions Payments 94

User Pilot

OCTOBER 17, 2023

Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs. Collect customer feedback to recognize problematic areas of your app and act on them by addressing actual needs that are not being met (instead of just minor bugs). What are customer insights?

Payment Methods 83

Payment Methods Payment Solutions SaaS Payments Payment Services 83

User Pilot

JULY 5, 2023

You can use the following 14 effective tactics to improve customer satisfaction scores : Offer personalized customer experiences from the onboarding phase by tailoring them to customers’ needs and preferences. Use interactive walkthroughs to guide users step-by-step, highlight key tasks, and engage more customers during onboarding.

SaaS Payments 94

SaaS Payments Payment Solutions Payment Services Payment Methods 94

User Pilot

DECEMBER 19, 2023

With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth. What is SaaS account management?

SaaS Payments 82

SaaS Payments Management Customer Lifetime Value SaaS 82

User Pilot

NOVEMBER 30, 2023

Looking to perform a CRO audit for your website and app? Book a demo now and see how you can use our tool to conduct in-app user behavior analysis, segment users for personalized experiences, and A/B test your hypotheses to see what works. This article provides a step-by-step guide. How to perform a conversion rate optimization audit?

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SaaS Payments Payment Services Payment Methods Payment Solutions 87