SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. You will fail if you: 1) try to build a suite of products out of the gate, 2) focus solely on SMBs, or 3) have an MBA. But of course, it wasn’t always quite that big!

Part-Time VPE 211

Part-Time VPE Technical Cofounder CTO Hire New CTO 211

SaaStr

JULY 13, 2023

Q: Where Should SDRs Report — Marketing or Sales? A VP of Sales might seem the logical place to have your first SDR team report. It’s too much to learn on the fly for most new VPs of Sales. Sales leaders who have only done inbound and responded to leads aren’t those people. Likely within the hour that day.

CTO Hire 171

CTO Hire Sales Recruiting Sales Hiring Scale 171

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 188

Payment Methods Merchant Services Scale Payments 188

Sales Hacker

JANUARY 21, 2020

This week on the Sales Hacker podcast, we speak with Angus Davis , VC and Partner at Foundation Capital. Subscribe to the Sales Hacker Podcast. SMB Sales & SDRs at (Smaller) Scale [18:20]. Sam Jacobs: Welcome to the Sales Hacker Podcast. Angus is an amazing person — who never went to college. We’re on iTunes.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. Today, a lot of the PLG SaaS tools require sales motion upfront because nobody understands those tools. Those types of tools actually require work in the initial days of the sales motion. You need a lot of education.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

SEPTEMBER 18, 2020

Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR. You don’t really do it, but it goes through your mind because you’re the VP of sales and marketing and product. And our sales reps were demoing them, and customers were kind of using them.

Sales Hiring 238

Sales Hiring CTO Hire Scale Investment 238

SaaStr

MAY 2, 2019

And then the sale will commence as far as the people and this was, we were multiple millions of dollars of revenue until I took the first call. Vlad: So what’s the new reality? So we needed to kind of get the new mindset going. Vlad : Well we did have to hire a new CFO. Jonathan : Oh wow. Vlad : So yeah, from investors.

Scale 143

Scale Business Sales Hiring CTO Hire 143

SaaStr

JULY 10, 2021

Then we needed to hire a sales guy who had experience selling to enterprise. We got the guy who ran enterprise sales at Rackspace. Nikos : In your case, I understand your company also shifted slightly on the market, like from SMB to bigger customers. Dan : We’d start it with sales. Craig : Yeah. That’s it.”

Sales Hiring 253

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 253

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. In terms of timing, how should entrepreneurs think about whether to start at SMB and move to enterprise or start enterprise and move to SMB?

VP of Engineering 132

VP of Engineering CTO Hire Technical Review Sales Hiring 132